DD+DIS150.05E
Repair and Service
Software Releases and Patches
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6.1
Solved Software Issues
Symptom 1
Sporadic film jams in the output module and corresponding error message:
“Film jam - Open top cover and clear film jam”
The fault mainly appears with 8x10” or 12x10” films printed from the lower tray.
With lower probability the fault may also happen:
o
With other film formats (14x17”, 14x14”, 14x11”) printed from the lower tray
o
With any film format printed from the upper tray
Symptom 2
Top border is too large (> 7 mm);
images possibly printed until the
trailing edge of the film.
Im
ag
e
In
fo
rm
at
io
n
Im
ag
e
In
fo
rm
at
io
n
approx. 6 mm
O.K.
NOT O.K.
> 7 mm
Figure 1
Cause
Software fault in software 1.9.0_C3
Edition 1, Revision 5
DRYSTAR 5302
Chapter 3.8 / 12
02-2015
Type 5366 /100/300
Agfa Company Confidential