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ADPRO ADPRO FastTrace Installation And User Manual Download Page 139

ADPRO FastTrace by Xtralis

Installation and User Manual

Doc 11168_12

127

8 Upgrading the FastTrace Software

The FastTrace software can be upgraded via VideoCentral or FastTrace Viewer software running
on a PC or laptop. The software can be upgraded over any communications network, as long as
a connection can be established between the FastTrace and PC. The time for the upgrade to
occur will vary depending on the communication speed of the link.

8.1

Software Upgrade Process

The process to upgrade the FastTrace software is as follows:

1.

From VideoCentral or the FastTrace Viewer, connect to the FastTrace to be upgraded. The
CMS password must be used to gain access to the upgrade capability, so ensure that in the
Site List the CMS password is entered. Also ensure that no alarms are pending.

2.

Select the

Remote Upgrade

icon as shown below from the

Site Actions

flyout:

Figure 119: Upgrade Icon

3.

The upgrade file selection dialog will appear. Select the file via the

Browse

function and

click

OK

.

Figure 120: Upgrade Dialog

4.

Select

Yes

from the confirmation dialog. The 'flying papers' popup will now appear.

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Summary of Contents for ADPRO FastTrace

Page 1: ...ADPRO FastTrace by Xtralis Installation and User Manual March 16 2010 Part 201172 12 ...

Page 2: ......

Page 3: ... out of your use of the products Without limiting this general disclaimer the following specific warnings and disclaimers also apply Fitness for Purpose You agree that you have been provided with a reasonable opportunity to appraise the products and have made your own independent assessment of the fitness or suitability of the products for your purpose You acknowledge that you have not relied on a...

Page 4: ...tTrace complies with the electromagnetic emission limit requirements of AS NZS CISPR22 and EN55022 Class A In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Internal Lithium Battery Caution The ADPRO FastTrace contains an internal lithium battery There is danger of explosion if the battery is incorrectly replaced Th...

Page 5: ...stallation and User Manual Doc 11168_12 iii Contact Us The Americas 1 781 740 2223 Asia 852 2916 8894 Australia and New Zealand 61 3 9936 7000 Continental Europe 32 56 24 19 51 UK and the Middle East 44 1442 242 330 www xtralis com ...

Page 6: ...ax Telemetry Module Product Options All meet the Standards detailed below EMC Emissions EN55022 1998 CISPR 22 1997 AS NZS 3548 1995 A1 A2 Class A Conducted and radiated emissions FCC Part 15 Class A Conducted and radiated emissions EN 61000 3 2 1995 Current harmonic emissions EN 61000 3 3 1995 Voltage fluctuations and flicker EMC Immunity EN 50130 4 1995 A1 Alarm systems immunity Safety EN 60950 1...

Page 7: ...figuring the PC for Ethernet Connection 9 2 7 4 Configuring the PC for Serial Connection 10 Installing the Null Modem Driver 11 Null modem Cable Wiring 15 2 7 5 Installing VideoCentral Lite Software 15 2 7 6 Starting VideoCentral Lite for the First Time 18 2 8 FastTrace Configuration 19 2 8 1 Powering Up the FastTrace 20 2 9 Connecting to the FastTrace for the First Time 20 2 10 Adding a New Site ...

Page 8: ...49 3 12 3 Clock Synchronise Pin 5 49 3 12 4 Push to Talk Pin 7 49 3 12 5 Mode Select Input Pin 9 49 3 12 6 Fault Relay 49 3 12 7 General Alarm Relay Output 50 3 13 Powering Up the FastTrace 50 4 Programming FastTrace 51 4 1 Programming Checklist 51 4 2 Setting the Operational Parameters 51 4 2 1 Setting the Network Connection 51 4 2 2 Setting the Telephone Connection 52 4 3 Entering the FastTrace ...

Page 9: ...or 90 4 3 18 Operational Behaviour 91 Data Storage 92 Camera Recording Information 92 4 3 19 Operational Modes 93 4 3 20 Audio Behaviour 96 4 3 21 Camera Behaviour 97 Video Capture tab 98 Event Triggers 99 Event Response 102 4 3 22 Multi Screen Live Behaviour 104 4 3 23 Entry Exit Behaviour 108 Entry Exit Path 109 4 3 24 Maintenance 111 Temperature Monitor 112 Zone Isolate 113 SitePulse 113 5 Even...

Page 10: ... Site Configuration 19 Figure 25 Connect To Site 21 Figure 26 VideoCentral User Interface 21 Figure 27 Installer Menu Button 22 Figure 28 FastTrace User Settings 23 Figure 29 Configure a New Site 24 Figure 30 Camera List 24 Figure 31 FastTrace Connections 27 Figure 32 Comm1 Pin Numbers 28 Figure 33 Modem Connection 30 Figure 34 Audio D Connector Pinouts 31 Figure 35 Audio Connector Pinouts 32 Figu...

Page 11: ... Activity Detection Mask 78 Figure 77 Monitor Menu 79 Figure 78 Transparent Data Port Menu 80 Figure 79 Transparent Data Port Settings 81 Figure 80 Unallocated Icon 82 Figure 81 Alarm Contacts List 82 Figure 82 Unallocated Icon 84 Figure 83 Presidium Inputs List 85 Figure 84 Presidium Input Settings 85 Figure 85 Control Output Settings Menu 86 Figure 86 Audio Settings 88 Figure 87 Arming Disarming...

Page 12: ...pgrade Dialog 127 Figure 121 Flying Papers Pop up 128 Figure 122 Site Actions Icon 128 Figure 123 Site Details Tab 128 List of Tables Table 1 Firewall Ports 26 Table 2 Comm Port 1 Connection 28 Table 3 Comm Port 2 Connection 29 Table 4 Ethernet Connection 30 Table 5 Audio Switcher Connections 32 Table 6 Audio Screw Terminal Connector 33 Table 7 DIP Switch Configuration 38 Table 8 PTZ Port Connecti...

Page 13: ...from a remote monitoring site FastTrace can be installed to be fully compatible with the British Standard BS8418 This standard applies to remotely monitored video verification systems and is mandatory in the UK to receive police response to intrusions It specifies superior quality equipment best practice installation and monitoring requirements that will ensure long term high performance operation...

Page 14: ... Terminal Adaptor or 100 10baseT Ethernet Doors Lights Gates Access Control Alarm Panel PIR Alarm Inputs General Relay Output Access Secure Input Mode Select Input Colour or Monochrome Cameras Microphones and Speakers Video Video Motion Detector Video Inputs Video Video Video FastTrace typical system cdr Control Outputs ADPRO FastTrace TM POWER STATUS R E M O T E A C C E S S D I G I T A L V I D E ...

Page 15: ...for system setup Environment Choose an inside location that is cool and dry Do not mount the FastTrace anywhere near machinery that generates heat toxic fumes and dust Do not mount the FastTrace in close proximity to sources of radio frequency or other electromagnetic radiation These include radio transmitters both fixed and portable electric motors refrigeration or air conditioning systems and hi...

Page 16: ...nsiderable ground loop currents can be generated and may cause interference Supplying power to different components of the FastTrace system may also cause ground loop currents For example cameras monitors and the FastTrace chassis may receive power from different phases of a multi phase supply Wherever possible source power to all components of the system from a common phase of the supply Where gr...

Page 17: ...ion Changes or modifications not expressly approved by Xtralis could void the user s authority to operate this equipment 2 3 2 Static Discharge ADPRO FastTrace system components contain electrical parts that are susceptible to damage from static discharge Static voltages of one to thirty kilovolts are common in unprotected environments When installing or servicing ADPRO FastTrace equipment it is a...

Page 18: ...e it is important to check that You have received the equipment that you ordered The box contains all the necessary components After unpacking the FastTrace carefully check for any sign of damage Any damage should be reported before installation to your supplier or to Xtralis directly Check that the FastTrace packing carton contains the following items 1 FastTrace chassis 1 DVD containing VideoCen...

Page 19: ...ability it is advisable to mount the unit clear of other equipment that can dissipate large amounts of heat ensure adequate air flow either convective or forced between the unit and its surroundings and ensure that the fan opening on the rear panel is not blocked by other equipment Figure 3 FastTrace Front Panel for 19 inch Rack Mount Models 2 6 Setting the Video Standard FastTrace can be set to o...

Page 20: ...ructions of the VideoCentral Upgrade process please refer to the VideoCentral Administrator Manual Part No 201817 Note To install or upgrade VideoCentral Administrator level access will generally be required Power User level access may be used but depending on the limitations placed on Windows from a security perspective this may not be successful 2 7 1 Logging onto Windows When using Windows 2000...

Page 21: ...factory subnet mask address is 255 255 255 0 For the PC to be able to successfully connect to the FastTrace the PC IP settings must be modified to a class C address 1 Click the Windows Start button 2 Select Control Panel Network Connections right click on Local Area Connection and select Properties 3 Select Internet Protocol TCP IP and click Properties Figure 5 Internet Protocol 4 Change the PC IP...

Page 22: ...do not intend to use the crossover ethernet cable to connect to the FastTrace Refer to Null modem Cable Wiring on page 15 for wiring details for the null modem cable The serial comms COM port on the PC must be configured for operation as follows 1 Select Control Panel System Hardware tab Figure 6 System Properties 2 Select Device Manager and expand the Ports COM LPT selection Figure 7 Device Manag...

Page 23: ...onnect the cable between the FastTrace COMMS 2 port and the PC s serial port Installing the Null Modem Driver If you are using the Null Modem cable connection method to connect to the FastTrace you must install the Null Modem driver in Windows This step is NOT necessary if a Null Modem driver has already been installed on the PC or if you are using an Ethernet connection to FastTrace To install th...

Page 24: ...c 11168_12 Figure 9 Phone and Modem Options 4 Click on the Modems tab and select the Add button Figure 10 Install New Modem 5 When the Install New Modem dialog box is displayed click the Don t detect my modem I will select it from a list checkbox then click Next ...

Page 25: ...r from Disk 6 Click the Have Disk button The Install From Disk screen is displayed Figure 12 Install from Disk 7 Select the Browse button navigate to the CD drive and select Drivers and Libraries Null Modem Driver mdmcisc2 inf note that the CDROM should still be in the drive 8 Select Open and click OK ...

Page 26: ...th 10 Click Next the following screen will display Figure 14 Installation Warning 11 Select Continue Anyway and click Finish when the software has installed Reboot the PC to ensure the serial comms and modem driver changes become active Note The Null Modem driver will only allow outgoing calls from VideoCentral preventing it from being used to receive events ...

Page 27: ... use the diagram shown to make a longer cable Note RS232 cables should never extend past 15m 33 feet Figure 15 Null Modem Wiring 2 7 5 Installing VideoCentral Lite Software 1 Start the PC and insert the CD into the appropriate CD drive If the CD does not autorun select the AutorunEx application from the CD drive from Windows Explorer The following screen will appear Figure 16 Installation Screen ...

Page 28: ... correct click Next At any point during the installation you can go back any number of steps by clicking Back 4 Check that the location shown is where you wish to install VideoCentral If it is correct click Next otherwise browse and select the location Figure 18 Installation Location Note On the next screen you MUST select the Yes option for receiving alarms otherwise you will not be able to confi...

Page 29: ...ite to connect to the FastTrace unit Network Adaptor for an ethernet connection Generic NULL Modem for a serial connection Click Next Note If you wish to change the option you must first DESELECT the current device 7 If Generic NULL Modem was selected in the previous screen accept the default selection of PSTN on the Connection Types screen and the default values on the Phone Line Checking screen ...

Page 30: ...ction Key attached to the PC the following screen will appear Figure 22 Dongle Required It is not necessary to have this device attached to perform the setup functions 2 Click on the Yes button to accept this condition and VideoCentral Lite user interface will be displayed To help users with the first time setup of a FastTrace a number of default settings are used in the ADPRO VideoCentral Lite so...

Page 31: ...refer to Table 7 on page 38 for more details The location of the DIP Switch is on the rear of the FastTrace unit at the bottom underneath the camera connections and next to the monitor connector 2 Set the DIP Switch 10 to the appropriate video standard for the region ON NTSC OFF PAL 3 Ensure the airflow vents into the side of the FastTrace unit are not blocked 4 Connect the crossover Ethernet cabl...

Page 32: ...ches on and stays on this signifies a fault with the unit and technical support is required If the red LED does not switch off and remain off do the following 1 Unplug all of the connectors except the power and re power the unit 2 If the red LED extinguishes plug each connector back in and check that the red LED remains off 3 If the red LED does not extinguish after 10 minutes please contact ADPRO...

Page 33: ...anual Doc 11168_12 21 Figure 25 Connect To Site The VideoCentral User Interface screen will be displayed and if a camera has been connected there should be video displayed otherwise a standard blue screen is shown Figure 26 VideoCentral User Interface ...

Page 34: ...st time the settings are accessed it may take some time to download the settings as the setup program is also being downloaded from the FastTrace unit For a new FastTrace the first time a user accesses the Installer Menu a message will appear asking the user to accept the Factory Default settings Click Yes to this question Once the Factory Default Settings have been accepted subsequent requests to...

Page 35: ...he FastTrace for permanent storage and the site will be disconnected Note The setup program will not allow invalid parameters to be saved For example should you receive a message asking for a correct Ethernet Gateway address to be entered either enter the correct value or delete the invalid entry 2 10 Adding a New Site To connect to the site again VideoCentral must be configured with a new site wh...

Page 36: ... different IP address Refer to Configuring the PC for Ethernet Connection on page 9 for details of how to perform this 2 11 Testing the FastTrace Installation 1 Reconnect to the site by selecting the Connect to site button highlighting the new site and press OK 2 Test the operation of all connected cameras by selecting each camera in turn from the drop down list on the user interface Figure 30 Cam...

Page 37: ...e unit has completed its internal checks and is now checking the integrity of the database Once the unit successfully completes the integrity check the red LED will switch off and remain off If at any time during operation the red LED switches on and stays on this signifies a fault with the unit and technical support is required 2 13 FastTrace Connection Details Lost If for any reason the operatio...

Page 38: ... and power cycle the unit The FastTrace will now operate with the new Site ID Password and Network Address 2 14 Firewall Configuration If the FastTrace unit is connected via a firewall the following table describes the destination port allocation for the VideoCentral PC and FastTrace uit Source ports are randomly chosen The control of connections should be done using IP addresses and destination p...

Page 39: ...by Xtralis Installation and User Manual Doc 11168_12 27 3 FastTrace Connectors All external connections to the FastTrace chassis are made via the rear panel refer to the following figure Figure 31 FastTrace Connections ...

Page 40: ...2 and NETWORK connectors on the rear panel In general there are three primary types of communication links available dial up dedicated or network Both dial up and dedicated links can be either analogue PSTN or digital ISDN depending of the type of connections available at the site There are a variety of different networks that are available and with the appropriate interface the FastTrace can work...

Page 41: ... cable link The 9 pin D connector pins are shown below Table 3 Comm Port 2 Connection 10 I 11 O 12 I 13 I 14 O SCT 15 I DCE transmit clock 16 I RXC 17 I DCE receive clock 18 I 19 O DTR 20 O Data terminal ready RL 21 O Remote loopback RI 22 I Ring Indicator 23 I TXC 24 O DTE Transmit Clock 25 Name Pin Direction Description DCD 1 Carrier Detect RXD 2 Receive Data TXD 3 O Transmit Data DTR 4 O Data T...

Page 42: ...0 100baseT Caution To ensure correct network connectivity please ensure FastTrace is connected to the network before being powered on This enables the FastTrace unit to detect the correct network speed 10BaseT or 100BaseT The physical connection is a half duplex 10 100Base T 100Mb port although the maximum throughput of the FastTrace is around 5Mb sec FastTrace is designed for use via a Cat5 cable...

Page 43: ...efer to Ethernet Properties on page 60 for details to configure the Ethernet Connection 3 3 Audio Audio functionality is provided via two connectors on the FastTrace Audio options are only available if the system has a sound card enabled Audio to from a remote site using VideoCentral is half duplex meaning that audio is only allowable in one direction at a time 3 3 1 Audio Switch Port The Audio Sw...

Page 44: ... Channel Number selection Serial Clock 14 Open drain output 32 V maximum 100 mA maximum On impedance 15 ohm Serial Data 7 Serial Strobe 15 not used 8 Audio Signals Audio Out 1 Output impedance 600 ohm Nominal output level 315 mVrms Audio In 2 Input impedance 6K ohm Nominal level 10 mVrms to 400 mVrms Audio Common 9 Audio Signal common Spare not used 13 Access Secure Acc Sec Input 5 Spare not used ...

Page 45: ...with a suitable pre amplifier stage that is capable of providing 1 V peak to peak audio Pin Function Signal Pin Specifications Line Level Audio Output 1 Unbalanced impedance 600 ohm Nominal voltage level 315 mVrms Ground 2 0 V Input 3 Unbalanced impedance 6 K ohm Nominal level 10 mVrms to 400 mVrms Ground 4 Local Speaker Speaker Speaker 5 6 Balanced impedance 8 ohm Nominal output power 1 W Total h...

Page 46: ...t of individual speakers rather than making a global announcement or if it is required to listen to multiple microphones a VM22A can be used This also means a mixture of intercoms and loud speakers can be used The VM22A audio switcher has ten audio inputs and outputs one for each video input and will route the appropriate audio input and output to the FastTrace depending upon which camera the moni...

Page 47: ...nal equipment The Camera Terminated option in the Connected Equipment Cameras screen via the Connection menu Installer Menu option allows individual channels to be terminated with 75 ohm or left un terminated for example when the video signal is looped out to other equipment such as a video monitor or video matrix switcher refer to Camera Settings on page 73 The external equipment must provide the...

Page 48: ...uirements To ensure high quality images the FastTrace must synchronise correctly to the incoming video signal for the selected video standard For synchronisation to occur the following conditions must be met the synchronisation pulse amplitude at each video input must be within the range of 0 2 volts to 0 4 volts the peak video amplitude with reference to the black level ie not including the synch...

Page 49: ...e coaxial cable length should be limited to 250 metres 800 feet before cable compensators are installed Again the length is dependent on the required picture quality 3 5 Video Output The video output of the FastTrace is normally connected to a colour or monochrome monitor capable of receiving composite video signal to the required TV standard PAL CCIR or NTSC RS170 The composite video output is de...

Page 50: ... On Off Factory Set 2 On Factory Set Off 3 On Off Factory Set 4 On Off Factory Set 5 On RS422 Configuration for PTZ port Off RS485 Configuration for PTZ port 6 On Impounded Off Normal Operating Position 7 On Default override setting for direct connection Note Refer to FastTrace Connection Details Lost on page 25 for an explanation of this switch functionality Off Normal Operating Position 8 On PTZ...

Page 51: ...ither a closed contact or an open contact condition on an alarm input Alarm inputs are normally connected to alarm sensors such as door switches passive infrared detectors microwave detectors vibration sensors electric field detectors etc In addition to this alarm inputs can also be programmed as being one of six states to allow for tamper detection on circuits Alarm types can be Normally Open No ...

Page 52: ...st hold a changed state for a period of 100 ms For a valid closed contact the total resistance including wiring resistance must be below 150 ohms For an open contact to be valid the resistance presented at the alarm input must be above 2 500 ohms The alarm inputs and numbering for all channels is shown below Note that the alarm input ground connections are not isolated from the chassis ground ...

Page 53: ...this may cause heat damage to the connector housing or to the interface PCB The setup options for alarm inputs are described with reference to the rest or non alarm position of a set of switch contacts Normally Open needs a closing alarm contact to activate an alarm Normally Closed needs an opening alarm contact to activate an alarm SEOL Normally Open Single End of Line termination with N O contac...

Page 54: ...be controlled by a remote operator using VideoCentral The devices can be used to control operation of lights gates doors and control equipment Note Each Control Output can be set to be active switch on when an alarm event is active on the corresponding channel or to respond to remote control via VideoCentral The devices should not be used to directly connect to third party equipment They are prima...

Page 55: ...or an external relay is shown below Figure 46 External Relay Typical Output Circuit 3 9 PTZ Connection Telemetry stations are used for the control of cameras with Pan Tilt Zoom PTZ hardware They are connected to the FastTrace and can be controlled by commands issued via the PTZ port connector FastTrace supports a number of PTZ telemetry station models provided all of the PTZ units are the same mod...

Page 56: ...s shown below To change between RS422 and RS485 use DIP switch 5 on the rear of the unit To provide termination of the RS485 line use DIP switch 8 on the rear of the unit Figure 47 Pin Numbering of the PTZ Port Table 8 PTZ Port Connections Figure 48 Typical RS485 Connection to Multiple Telemetry Stations Name Pin Description TXD 2 RS422 RS485 TXD 3 RS422 RS485 GND 5 Signal Ground RXD 6 RS422 RXD 7...

Page 57: ...e Use the following guidelines when connecting and setting up a telemetry station The same brand and model of telemetry station must be used at a site if multiple units are to be used Set the address of the telemetry station to match the camera input to which the PTZ camera is connected Use shielded twisted pair cable for connection to the telemetry stations Connect the Transmit positive TXD pin 2...

Page 58: ...rovided by the manufacturer Due to the number of models available on the commercial market details of connection and use for individual models have been provided on the website For information regarding connection and features of specific telemetry station please refer to the technical documents section on the website at http www xtralis com adpro or contact your nearest sales office for a copy 3 ...

Page 59: ...he transparent data capability provides the ability for the system to transfer data from a device connected to a serial port on the VideoCentral PC to the data port on the FastTrace and vice versa The data connection supports baud rates of 1200 2400 4800 9600 19200 38400 and 57600 PIN Signal Description 1 DCD Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Gro...

Page 60: ...nouts for General I O Connector 3 12 1 Export Evidence Pin 1 Currently not used PIN Signal Description 1 DCD Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready 7 RTS Request to send 8 CTS Clear to send 9 V Signal High EE A S CLK PTT MOD SEL FLT COM FLT NO FLT NC P73 general io pinouts cdr 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 GND ...

Page 61: ...quent changes of state in the Access Secure input will be recognised by the FastTrace The Access Secure state operates independently of the Operational Mode and Calendar functions If for some reason the FastTrace is rebooted it will remember the Access Secure state held before the reboot 3 12 3 Clock Synchronise Pin 5 Currently unused 3 12 4 Push to Talk Pin 7 Currently unused 3 12 5 Mode Select I...

Page 62: ...tes from 100 240 V AC 50 60 Hz There are no switches to change based upon your particular mains power voltage or frequency When power is applied to the FastTrace the green LED located on the front panel of the unit will illuminate If the green LED fails to illuminate check that there is power available from the socket into which the FastTrace is connected The FastTrace will then automatically perf...

Page 63: ...ypical operating values but to use the FastTrace in an operational environment its configuration must be modified to use the site names phone numbers or network addresses that match the real network Once the FastTrace settings have been configured the VideoCentral settings must be updated to match 4 2 1 Setting the Network Connection The ADPRO VideoCentral software will require some basic informat...

Page 64: ...ng connection parameters or passwords may result in the VideoCentral system not being able to regain access resulting in the need for engineering attendance at the site to reprogram the system Remote programming of FastTrace systems is carried out via a screen as shown below To start the programming operation click on the Installer Menu button behind the Site Actions button in the main VideoCentra...

Page 65: ... given version of the programming software once after this the software is stored on the PC for use at a later time speeding up the programming operation Once the settings and set up program if necessary have been downloaded the programming software will start automatically Selecting the Save to FastTrace button at any time will cause all settings currently within the software to be sent to the Fa...

Page 66: ...settings from the file to be loaded or to retain the current ones The following dialog is displayed Figure 57 TCP IP Settings Note Users are warned to take note of the IP address in the FastTrace unit before saving settings to ensure the unit can be contacted once setup is complete and the site is disconnected If the selected settings file is incompatible then the following dialog is displayed Fig...

Page 67: ...e alarms VC Gold or VC Lite with dongle or as an Observer which will not receive alarms VC Lite without dongle When configuring sites in VideoCentral Database Administration Configure Sites Edit either the Observer password or CMS password must be entered depending on the type of VideoCentral installation This ensures that when online FastTrace will only send alarms to a VideoCentral CMS system an...

Page 68: ...the summer months users can enter the local start and finish dates to ensure the FastTrace clock is automatically corrected The Daylight Savings Enable check box is used to start this feature and allow entry of the start and finish dates FastTrace implements daylight saving start and finish at 2 am local time 02H00 and will advance or set back the time by 1 hour accordingly Caution When the FastTr...

Page 69: ...y double clicking on the displayed date and time the software version installed at the FastTrace and VideoCentral will determine the time change behaviour as per the following table Table 11 Time Change Compatibility Matrix Feature Scenario VideoCentral V9 01 or later connecting to FastTrace V2 01 or later VideoCentral V9 00 or later connecting to FastTrace V2 00 or later VideoCentral V9 00 or lat...

Page 70: ...he Installer Menu Setup GUI and indicating that they may instead wish to change the time zone or daylight savings settings Message displayed to user directing them to the Installer Menu Setup GUI and indicating that they may instead wish to change the time zone or daylight savings settings If the time change is more than 60 seconds an urgent warning red text is displayed indicating that recorded d...

Page 71: ... 62 Licensing Settings A Transaction Device can be connected to the FastTrace via one of the GP Serial ports Up to sixteen transaction devices can be configured MAC address This field is automatically populated Licence Number Enter the Licence Number supplied on the label of the licensing CD Activation Key The Activation Key is generated from the ADPRO software licensing webpage using the MAC addr...

Page 72: ...fault Gateway address click the Configure button Ethernet Settings are used to configure the TCP IP parameters for a LAN or WAN connection Note Always obtain Ethernet IP Address Subnet Mask and Gateway details from the IT Manager responsible for the network where the FastTrace is installed DO NOT CONNECT FASTTRACE TO THE ETHERNET UNTIL THESE SETTINGS HAVE BEEN MADE AND VERIFIED Important To ensure...

Page 73: ...168 10 xxx Caution Changing the IP address may mean you can no longer connect to the FastTrace Caution FastTrace can use two different types of interfaces Ethernet and serial RS232 to communicate with VideoCentral via an intermediate network Each of the communications interfaces on FastTrace has an IP address associated with it FastTrace has three IP addresses one for each of the two serial RS232 ...

Page 74: ...cation is limited to the local network Note It is important that a gateway address is only entered if a gateway is present Note If a Default Gateway is to be used Ethernet must be selected as the Main or Backup Communications Link refer to Call List on page 69 for details Note For information regarding IP addressing when connecting through a network router please refer to Tech Tips Unique IP Addre...

Page 75: ...D male refer to Table 3 on page 29 Note The COMMS 2 port can be used for direct connections to a PC for local setup and for software upgrades A Null Modem driver is provided in the VideoCentral installation CD Refer to Tech Tip 11460 Windows XP SP2 Issues available on the website www xtralis com adpro for more information on the use of the Null Modem Cable The Serial Communications Port 1 Settings...

Page 76: ... Data Rate setting determines the speed in bits per second bps that data will be transferred between the FastTrace COMMS port and the interface of the modem or terminal adaptor When connected to modems the FastTrace is normally programmed for asynchronous data at a specific data rate and is set for the maximum data rate that the particular modem can support This is commonly referred as the DTE to ...

Page 77: ...nt is useable If the Modem TA Model drop down list is set to Direct Connect the Redcare Setting box is not available Note Check whether your telecommunications provider offers the Redcare service Enable Redcare Check Box If the operator checks the Enable Redcare checkbox the Security Poll feature is enabled and the Poll Interval and Poll String edit boxes become available Poll Interval Options 1 t...

Page 78: ...nection For more information please refer to Tech Tip 10470_00 Unique IP Address Requirements available on the website www xtralis com adpro Caution Contact Xtralis technical support for advice before entering data into Enable PAP PPP Username or PPP Password Enable PAP Factory Default No Set this checkbox to enable Password Authentication Protocol PAP will authenticate the remote system during th...

Page 79: ... the communication link It is different from the Data Rate setting for the Modem TA in that FastTrace attempts to send data at the specified nominal data rate at all times This option helps to provide consistency in the image transmission time of the system especially when the line quality of a communications link is unknown The Nominal Data Rate should be set to either auto detect or to the known...

Page 80: ...ly switch this off if advised by Xtralis technical support PPP Settings FastTrace uses PPP when communicating over serial devices such as modems and terminal adaptors Only change these settings if advised by Xtralis technical support PPP Request Timeout Options value Range is 1 to 10 seconds Factory Default 1 This setting sets the default timeout for negotiating a PPP connection In some instances ...

Page 81: ...8 Call List Menu Main Communications Link Options Ethernet Serial Communications 1 Serial Communications 2 Factory Default Ethernet The Main Communications Link defines which communications port the FastTrace will use to establish connections to the CMS in the event of an alarm and also which numbers IP Addresses it will attempt to connect to When the Main Communications Link is set to Ethernet or...

Page 82: ...attempt 5 300 seconds The Connection Separation time starts from the end of the last Connection Attempt and can be set in 1 second increments It is important that the chosen value takes into account any delays introduced by the network itself or routers gateways etc Note When all addresses or telephone numbers in the list have been tried and no successful connection has been made the Alarm Event i...

Page 83: ... example a fire or burglar alarm monitoring panel The General Alarm Relay settings can be used to notify external equipment that the FastTrace has changed its operational state The General Alarm Relay settings specify when the relay activates The two options available are On Event default The relay is active closed when there is an event on the FastTrace which has not been accepted by a VideoCentr...

Page 84: ...l To use a PTZ camera individual Camera Settings require the This Camera has a PTZ station checkbox to be set FastTrace also incorporates the ability to use a Down the Coax module to send control signals to some telemetry camera stations down the same coaxial cable that is used to transmit video to the FastTrace This module can only be fitted at the factory or at your service centre Notes on PTZ s...

Page 85: ...or recording and viewing When enabled other details about this camera can be modified To temporarily disable the use of a camera and any alarms that may be generated by it the Disconnect button is used For example Disconnect can be set if maintenance is being performed on that camera Camera Settings Once a channel has been selected the Configure button is used to access the Camera Settings menu Th...

Page 86: ... sharpen the images by bypassing some of the colour filter processing normally performed on the signal QUAD Images Interval Options 0 2 0 3 0 4 0 5 1 2 3 4 5 seconds Default 0 5 seconds This option allows the user to define the required interval in seconds between images being captured after an alert is generated for the quad alarm sent to VideoCentral This is separate to the record rate for the c...

Page 87: ...o Default No Set the checkbox when this channel is connected to a camera with PTZ Pan Tilt Zoom The type of PTZ equipment is set in the PTZ Settings option refer to PTZ Settings on page 72 If checked the Configure button will become available By clicking on the Configure button the Alarm Preset Settings may be modified Figure 73 Camera Settings PTZ The PTZ Preset on Alarm feature allows the user t...

Page 88: ...ng Time Options 0 0 1 0 2 0 3 0 4 0 5 1 2 3 5 10 seconds Default 1 second The Preset Positioning Time is the delay in seconds between an alarm input trigger and the first alarm image being captured to send to VideoCentral This delay will allow a PTZ camera enough time to move to its alarm preset and come to a stop before acquiring the first alarm image eliminating blurred or unuseable images being...

Page 89: ...e 2 5 10 30 60 Default None When there is a requirement that two related alarm inputs must be active before an alarm event is activated known as double knock alarm activation the Hold Time option sets the time window for the second alarm input to occur event combinations are defined in the Operational Behaviour section If the second alarm input is not activated within the Hold Time period no alarm...

Page 90: ... Monitoring feature is provided as a check that the contrast of the camera image is acceptable The settings will allow detection of unusually low contrast levels The contrast monitoring in FastTrace monitors the contrast difference between the brightest part of the camera image and the darkest part of the camera image If the contrast difference drops below the user defined threshold then an alarm ...

Page 91: ...x next to the camera number will select that camera for inclusion Dwell Time Options Range 1 to 99 Factory Default 2 seconds Dwell Time is used to control the duration in seconds that a camera in the Sequence List is displayed on the monitor The Sequence Time is common to all active channels and is defined as the duration a channel camera is displayed before switching to the next active channel It...

Page 92: ...rent Data Port FastTrace supports transparent RS232 data transmission to from VideoCentral The port labelled DATA on the rear of the unit is the port used for this connection This functionality provides the capability to transfer an RS232 data stream from the FastTrace unit to VideoCentral and vice versa This type of capability may be useful to support a camera station that is not listed in the su...

Page 93: ...eed that data will be transferred between the FastTrace and the RS232 device Parity Options None Odd Even Default None Sets the Parity used when transferring data locally between the transparent data port and the RS232 device Data Bits Options 5 6 7 8 Default 8 Sets the number of Data Bits used to transfer data between the transparent data port and the RS232 device Stop Bits Options 1 2 Default 2 ...

Page 94: ...r An Alarm Input is unallocated when no name is shown next to the number Figure 80 Unallocated Icon The Connect button is used to enable an Alarm Input A green tick is shown and details can be modified To temporarily disable the use of an Alarm Input the Disconnect button is used and a red cross is shown For example set Disconnect if maintenance is being performed in that area or the sensor is bei...

Page 95: ...econd alarm input to occur Event combinations are defined in the Operational Behaviour section If the second alarm input is not activated within the Hold Time period no alarm event will be generated Choose the value most suited to the alarm activation requirement Note If the alarm input activates multiple times within the hold time period only the first alarm will be reported to the CMS but all ac...

Page 96: ...tional Tamper alert Over Temperature Communication to Presidium Lost Communication to Presidium Resumed Presidium Fault Note When connecting a FastTrace to a Presidium each FastTrace video input must be directly connected to a Presidium video output Hence if the Presidium has 20 channels a 20 channel FastTrace is required to operate all 20 channels Select the Presidium Input number from the displa...

Page 97: ...o setup the Presidium Inputs Figure 84 Presidium Input Settings Presidium Input Name Option 16 characters maximum Enter the name to be associated with this Presidium Input Presidium Input Camera View Style Options Live Quad Factory Default Quad When an alarm is triggered by these contacts the style of display configuration shown on VideoCentral can be preset ...

Page 98: ...sistor circuits used to generate a control signal upon activation of an alarm to activate third party equipment at the remote site for example a boom gate controller or a floodlight control device Select the control output number from the displayed list The number of control outputs available depends on the FastTrace Model number The status of a control output is shown by a small icon to the left ...

Page 99: ... the control output function Disconnect Operation Option Reset Latch Default Reset Defines the operational state of the control output after a user has disconnected from the FastTrace the Reset option returns the output to the condition defined by the Default State the Latch option causes the control output to remain in its current operated condition 4 3 16 Audio The Audio menu configures the Fast...

Page 100: ...e audio inputs cannot be used simultaneously Microphone Gain Operation Options AGC Enabled AGC Disabled Default AGC Enabled Select either AGC Enabled Automatic Gain Control or AGC Disabled This option is only activated when Microphone operation is selected under the Audio Input setting AGC is typically used in a more controlled noise environment such as a Control Room or office where only a small ...

Page 101: ...d as the access secure arm disarm input on the FastTrace This provides a tamper detected access secure input as required in the BS8418 regulations Whenever a tamper has occurred on the Arm Disarm point the FastTrace will initiate a Dial Out and record a tamper event Once connected to VideoCentral the tamper event is sent This event will be identifiable as a tamper event on the Arming Device To con...

Page 102: ...ntrol Output Select an unused control output for the output function from the drop down list The control output will be marked as not usable in the control output configuration Default State This defines the state of the output when the unit is disarmed either normally open or normally closed Note The control output must not already be configured for use Once a control output is configured for loc...

Page 103: ...tector will NOT prevent the FastTrace from being armed Note The time interval that the control output is active for includes the detector s hold times and as such represents the system software transitions rather than the actual underlying time the sensor is in the active state For example if an alarm input is physically activated for 5 seconds and the alarm input has been programmed for a 10 seco...

Page 104: ...ion time due to the hard disks becoming full Event Recording Retention Time Range 1 day more than the Normal Retention time mentioned above up to 1000 Default 60 days Event Recording Retention Time sets the maximum number of days that the FastTrace will attempt to store images that have been recorded as a result of an alarm event Once the Event time has expired the disk space will be reallocated f...

Page 105: ...lower recording rates and qualities A camera on the Front Desk is associated with a Panic Button which will alert the CMS but no other alarms from around the building will be triggered Night Mode Recording is focused on the external cameras around the site internal cameras are not recorded until the external system is triggered External alarm devices around the perimeter of the site generate alarm...

Page 106: ...state so does the operational mode of the FastTrace between Mode 2 and Mode 3 For example an alarm panel that latches an output contact state when setting and unsetting the system may provide the contact change In this instance the operational modes of the FastTrace system would follow the status of the Alarm panel Use the Configure button to open the Input Mode Selection dialog box and choose whi...

Page 107: ...cular dates such as Christmas or New Year Highlight a block within the calendar this can spread across days as well as times to be changed by placing the mouse pointer within the calendar holding down the left mouse button and then dragging the pointer Upon releasing the mouse button a dialog box is presented with a drop down selection box providing the options of the various modes mode names must...

Page 108: ...d information from either a microphone or line input connected via the Audio Connector on the rear panel Recording will occur whenever the unit is using the assigned Mode and will be replayed when any camera is selected If the Audio Input device has been configured as Switcher in the Connected Equipment Audio screen it is also possible to select which audio channel of the switcher will be recorded...

Page 109: ...rcentage used of the total recording capacity images per second of the unit i e if this is at 50 then half the total images per second are being used for recording Recording Capacity This provides an estimate of the number of days recording possible based on the normal recording rates configured in the unit If a great deal of event recording is being used then this will over estimate the number of...

Page 110: ...tab for this particular mode Within the Capture Settings it is possible to define the rate quality and amount time of recording both prior to and after the Event Trigger The system will also react to an event as defined under the Event Response tab Continuous and Event Images will be recorded at all times When an Event is activated as defined under the Event Triggers tab for this particular mode t...

Page 111: ...hich Capture Setting is currently being changed When setting post trigger event duration the While Event Active option will cause the FastTrace to keep recording images until the time the Event is no longer active Caution Use the While Event Active option when recording from activity detection triggers to ensure no activity is missed If the capture duration option is used with a time setting the r...

Page 112: ...d when ANY of the inputs are triggered i e any one of the events defined in the list below will cause an Event reaction within FastTrace or when ALL inputs are triggered i e when all inputs are triggered simultaneously When the ALL option is selected the Hold Time for the various inputs as previously defined in Connected Equipment Alarm Inputs will also be used Event Inputs For the Alarm Logic to ...

Page 113: ...event input can be Alarm Input Activity Detection or Transaction Device but it is not possible to assign presets on a PTZ camera for activity detection occurring on the same camera The PTZ Preset Settings will be unavailable if the Type is set to Activity Detection and the Source is an associating PTZ camera station If the user attempts to use Activity Detection on a PTZ camera the following warni...

Page 114: ... and setup information on the website www xtralis com adpro Editing a Detector s Preset To edit a detector s preset 1 Double click the event input to be modified The Event Input Settings dialog box is displayed Figure 100 Event Input Settings The Type and Source selections are greyed out enabling the operator to only change the PTZ Preset Settings 2 Enter the appropriate settings and click OK Even...

Page 115: ...fectively creating a 24 hour zone i e can be used for Panic Buttons etc Important Use extreme caution when using this setting in conjunction with Activity Detection triggered events as this can cause many false nuisance alarms and block access to programming Dial Out on Video Loss Options Yes No Factory Default Yes When checked FastTrace will dial out sending an alert to the CMS in the event of lo...

Page 116: ...talled on the transmitter for Multi Screen to be available The system will not allow any user to access the Multi Screen functionality if the FastTrace transmitter does not support it due to its hardware or software configuration The performance of the Multi Screen Live feature is dependant on the number of compression cards installed in the FastTrace unit A minimum of two compression cards are re...

Page 117: ...ides a sequence through cameras programmed on the FastTrace unit Depending on the display configuration single screen or 4 7 9 10 13 16 or 20 way split the system will display all cameras and sequence through on the screen or sets of cameras will be displayed For instance if 16 cameras are configured for Guard Tour operation and a 4 way split is chosen then the display will sequence through the fi...

Page 118: ... added to the General Profiles listbox If a profile with this name already exists the name will be New Profile number The cameras list box will show a list of all connected cameras in numerical order and Layout control will have the smallest split size Video Quality value will default to Same as Guard Tour For best update rates quality 6 or lower is recommended Renaming an Existing Profile Select ...

Page 119: ...rofile deletion is confirmed the profile name will be removed from the list The highlight will be moved to the profile name above Deletion will be disabled for All Cameras profile Adding a Camera from the Cameras Listbox to the Profile Layout Control Highlight the camera entry in the Cameras listbox Click on the button to add the selected camera to the layout Figure 106 Selectable Multi Screen Set...

Page 120: ...ted camera will be removed from the Profile Layout control Layout control will shift the remaining cameras to fill the vacant place If necessary the Layout Split Size will be changed to the next lower Split Size The ordering of cameras will be preserved Modifying a Profile Layout The placement of cameras within the layout can be altered at any time using Drag and Drop operations This reshuffle wil...

Page 121: ... must not be on the Entry Exit Path Entry Path and Delay On entering a site alarms and their associated images originating from the Entry Path Zones are held as pending If the system is disarmed before the Entry Path Delay expires they are discarded If the Entry Path Delay expires before the system is disarmed then any Alarm Input or Activity Detection will be processed immediately Note that any o...

Page 122: ...the Entry Delay timer Exit Path and Delay Figure 109 Exit Path and Delay Settings When arming a site i e set into the Secure Mode alarms and their associated images originating from the Exit Path Zones are ignored until the end of the Exit Path Delay period allowing the user to exit the site Once the Exit Path Delay period expires any Alarm Input will be processed immediately In this scenario all ...

Page 123: ...to add or remove the zones in the Path pane on the right The Exit Delay is the maximum time allowed in seconds between arming the system and the reporting of alarms Options 0 300 seconds where 0 disables the Exit Delay Factory Default 30 seconds 4 3 24 Maintenance Figure 110 Maintenance Menu The maintenance options available on FastTrace are Temperature Monitor Zone Isolate Reminder SitePulse ...

Page 124: ...st be taken to ensure that the ambient temperature complies with FastTrace s 40 C maximum operating temperature specification Continued operation at a temperature exceeding the specified maximum may damage or reduce the useable life of FastTrace When the temperature falls below the low temperature threshold the over temperature condition will be cleared and the fault relay will de activate If High...

Page 125: ...modify Zone Isolate status Observers are locked out from any Zone Isolate capability The isolation status of a zone will persist after a reboot of the FastTrace allowing the installer to rectify any detector problem before the detector is unisolated Zone Isolate Reminder If zones are isolated on FastTrace then a periodic reminder can be sent to VideoCentral from FastTrace highlighting an operator ...

Page 126: ...utes then VideoCentral should be configured to 20 or 30 minutes SitePulse Start Time This option configures the time of day to perform the SitePulse The default time is 12pm When a site connection is made to VideoCentral either by the site calling VideoCentral or via VideoCentral calling the site the SitePulse interval is reset This interval time is not restarted until the site is disconnected Not...

Page 127: ...severity are Fatal Error Warning User action and Informative Each option includes any options higher on the list i e selecting Informative will display all log entries Refer to Table 15 on page 117 The options normally available for visibility are Maintainer and User Each option includes any options higher on the list i e selecting User will also display log entries with Maintainer visibility Refe...

Page 128: ... to save the text file enter a filename and select Save Figure 117 Save As Dialog Note If the file is loaded in a standard text editor such as Notepad it will not appear correctly in columns This is because the tabs are the column delimiters whereas text editors only treat them as indentation It should be viewed in a program such as Microsoft Excel which understands this format and can display it ...

Page 129: ...e Alarm Input Tamper active Informative Alarm Input Tamper clear Informative Application system System is starting up Informative Application system System is running Informative ATM ATM transaction Informative ATM ATM transaction started Informative ATM ATM transaction finished Informative Database Data files repaired Informative Database Disk added Informative Dial out Alert generated Informativ...

Page 130: ...er User Action Audio Override refused User Action Audio Override applied by user User Action Audio Override cancelled by user User Action Camera station PTZ acquired by user User Action Camera station PTZ released User Action Communications Connection established User Action Communications Connection terminated User Action Control output Override released by user User Action Digital input Site dis...

Page 131: ... Connection terminated Maintainer Connecting to remote host User An attempt is made to establish socket connections with the remote host The remote IP address is recorded in the Description field Dialing phone number User An attempt is made to dial a phone number The phone number is recorded in the Description field Failed to connect User An attempt to dial a phone number or establish socket conne...

Page 132: ...Isolation applied Maintainer Isolation removed Maintainer Isolation reminder Maintainer PTZ acquired by user User PTZ released User Multi screen acquired User Multi screen released User Settings changed by the user User Settings change failed User File updated by user User Data files repaired User Alarm input active User Alarm input clear User Tamper active User Tamper clear User Site secured Main...

Page 133: ...ts so we should never see this log entry Alert sent to user Maintainer Alert acknowledged Maintainer Alert discarded Maintainer Entry delay started User Entry delay finished User Exit delay started User Exit delay finished User No video alert generated Maintainer A No Video alert was generated Vmd alert generated Maintainer A VMD alert was generated Contrast alert generated Maintainer A contrast a...

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Page 135: ... of detectors secure override and time change FastTrace logging will be compromised Data video audio events logs may be retrieved from FastTrace Alarms will be reported Inconsistencies of data e g due to powering off during a write hard disk read errors or exchanging hard drives WILL CONTINUE TO BE REPAIRED Normally this will only occur during the next power on after impounding since writes will n...

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Page 137: ... as a false one if they cannot see anybody there Make sure that your alarm inputs are programmed correctly for the way that your sensors are operating If these are incorrect it may appear that the FastTrace is working but you will actually find that your alarms are triggering when your intruder leaves the sensors view when the sensor goes back to its inactive state rather than when the intruder or...

Page 138: ...ntrol room Check that the audio cable is not running in the same cable as the power for the speakers and microphones Make sure that the central station is also capable of connecting into your site as just because you can dial out does not mean they can dial in Check that all cameras are recording as expected by reviewing stored video If the Access Secure or Mode Select Input is being used ensure t...

Page 139: ... Software Upgrade Process The process to upgrade the FastTrace software is as follows 1 From VideoCentral or the FastTrace Viewer connect to the FastTrace to be upgraded The CMS password must be used to gain access to the upgrade capability so ensure that in the Site List the CMS password is entered Also ensure that no alarms are pending 2 Select the Remote Upgrade icon as shown below from the Sit...

Page 140: ...pers will disappear the FastTrace will disconnect and then reboot 6 Please wait a few minutes for the new software to restart the FastTrace system and then reconnect to the unit 7 Check the FastTrace software has upgraded successfully by checking the software version This is done by clicking the Site Actions icon and selecting the FastTrace tab The display tab should show the new software version ...

Page 141: ...AL 704 x 288 pixels 2CIF NTSC 704 x 240 pixels CIF PAL 352 x 288 pixels CIF NTSC 352 x 240 pixels Grey Scale Resolution 256 Video Compression Engine VCE Maximum of 4x VCE modules per chassis Image compression is via customised H 263 compression algorithm resulting in an average of 3 KB per images at CIF resolution picture quality 6 and 6KB per image at 2 CIF resolution picture quality 7 Recording ...

Page 142: ... single pole changeover Relay contact ratings 1 0 amp 32 volts Network Port 1x Ethernet 10BaseT 100BaseT compatible supporting TCP IP RJ 45 connector Serial Communication Interface 2x V 24 asynchronous interfaces 8 data bits 1 stop bit no parity programmable data rate steps from 9600 to 230400 bps 1x 9 pin male D 1x 25 pin male D Configured as a DTE device Supports Hayes AT compatible ISDN and PST...

Page 143: ... Unbalanced output impedance 600 ohm Nominal level is 315 mV rms Power requirements AC Operation 110 240 volts 5A 50 60 Hz Construction dimensions Standard 19 rackmount 3U high subrack to DIN4194 482 mm 19 W x 132 mm 5 25 H x 280 mm 11 D Weight fully configured condition 11 Kg 22 lb Temperature range Operating range 0 degC to 40 degC 32 degF to 104 degF Humidity less than 90 non condensing EMC Com...

Page 144: ...mens Synectics Unidex Vantage Juno VCL Vicon Video Switch Vista Powerdome Xeno Neodome Supported Down the Coax Telemetry Stations Baxall Coax Alt Baxall Coax Std BBV Coax Pelco Coax Ext Supported Transaction Devices NCR ATM on Ethernet port AVE VSSI PRO on Serial Port with NCR protocol Generic Serial Interface Supported Modems and Terminal Adaptors Generic Modem Generic Terminal Adaptor Codex 326X...

Page 145: ...ssional Edition or Windows 2000 Professional Edition Windows Server 2003 Hardware Requirements Intel Pentium III or Celeron processor speed 800MHz minimum 512 MB memory Hard disk capacity 10 GB CD ROM Windows compatible keyboard and mouse 10BaseT 100BaseTX compatible LAN card Video card VGA driver 128 bit recommended PCI or AGP slot usage 1024 x 768 pixels resolution 16 million colours ...

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