Abbott i-STAT Alinity, Operation Manual, Page: 291 / 296

3.5 - AlinIQ CWi – Customization Workspace for i-
STAT Troubleshooting
Issue Solution
Category Name or Profile Name displays an error
message
The following characters are not allowed when
naming categories or profiles:
< (less than)
: (colon)
/ (forward slash)
| (vertical bar or pipe)
* (asterisk)
> (greater than)
" (double quote)
\ (backslash)
? (question mark)
Forgot AlinIQ CWi Password Launch CWi and enter Email address. Click the
Forgot Password? link. Check your email for a
message received from
pointofcare_services@noreply.abbott.com Follow
the instructions in the message to reset your
password.
No sound on i
‑
STAT Alinity Check General Settings Category to confirm that
sound is enabled on the profile assigned to the
instrument. Follow CWi instructions in this manual
to make necessary changes.
Date display is incorrect on i
‑
STAT Alinity Check General Settings Category for Date Display.
Follow CWi instructions in this manual to make
necessary changes.
i
‑
STAT Alinity wireless function does not work Check General Settings Category to confirm the
check box has a check enabling the Wireless
Communication. Check the NCi settings for
wireless connectivity.
Operator barcode will not scan Check Barcode settings in the Operator Settings ID
Entry feature on the profile assigned to the
instrument. Follow CWi instructions in this manual
to change the barcode type.
251
i-STAT Alinity — System Operations Manual Art: 746304-01 Rev. H Rev. Date: 29-Oct-2019