Using Aastra Voice
18
Using Aastra Voice
If your system administrator has configured a voicebox for a terminal’s call number,
calls which you do not (or cannot) accept are diverted to this box.
This chapter contains instructions on how to use
Aastra Voice
on your various ter-
minals so that you can work with these voiceboxes.
Preset Functions
Certain functions are preset by your system administrator when configuring your voi-
cebox:
•
The language used for guiding you through the voice menu from your terminal
•
The maximum time for recording messages (once the recording time has been
exceeded, subsequent callers cannot leave any messages)
•
Message length, i.e. the time available to a caller for leaving a message
•
Whether or not you have remote access to your voicebox – i.e. from a terminal
other than the one assigned, and
•
Whether or not you are authorised to edit central welcoming texts for the
Courtesy Service
feature.
Setting Functions …
You can change a number of preset settings and activate other
Aastra Voice
func-
tions on your terminal and in the
Aastra CTI 800
application (on the Web console of
the Aastra 800):
•
You can change the message length (i.e. the recording time per message).
•
You can activate/deactivate the entire voicebox or its individual functions – such
as the announcement call number, time stamp, secretarial function and PIN query.
•
You can use
Aastra Voice
to create and edit your own personal welcoming and
closing texts for voicebox callers. If you wish you can also reactivate the standard
texts.
