Aastra 55I IP, User Manual

Page: 83 / 204

Model 55i IP Phone User Guide 75
Line Keys, Programmable Keys, and Softkeys
Configuring an Automatic Call Distribution (ACD) Key
Use the following procedure to configure ACD on the 55i IP Phone. The procedure
shows the softkey screens as an example.
1. Click on Operation->Softkeys and XML .
or
Click on
Operation->Programmable Keys .
or
Click on
Operation->Expansion Module <N> .
2. For softkeys, select from "Key 1" through " Key 20 ".
or
For programmable keys, select from "
Key 1 " through " Key 6 ".
3. In the " Type " field, select " Auto call distribution ".
4. In the " Label " field, enter a label to apply to this ACD key.
5. In the " Line " field, select a line to apply Automatic call distribution. Valid values
are 1 through 9 .
6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or
uncheck (disable) the idle state for this softkey.
7. Click to save your changes.
Aastra Web UI
Note: The "Value" field is not required.
Note: It is recommended you configure no more than a single ACD program-
mable key or Expansion Module key per IP phone.