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Model 55i IP Phone User Guide
Line Keys, Programmable Keys, and Softkeys
State-Based Softkeys
(Bottom Keys only)
On the 55i bottom softkeys, you can configure a specific state to display when a
softkey is being used.
The following table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on
the IP phone.
State
Description
idle
The phone is not being used.
connected
The current line is in an active call (or the call is on hold).
incoming
The phone is ringing.
outgoing
The user is dialing a number, or the far-end is ringing.
busy
The current line is busy because the line is in use or the line is set as
“Do Not Disturb”.
Softkey Type
Default States
None
All states disabled.
Line
idle, connected, incoming, outgoing, busy
Speeddial
idle, connected, incoming, outgoing, busy
DND
idle, connected, incoming, outgoing, busy
BLF
idle, connected, incoming, outgoing, busy
BLF List
idle, connected, incoming, outgoing, busy
Auto Call
Distribution (ACD)
idle
Directed Call
Pickup (DCP)
Group Call
Pickup (GCP)
idle, connected, incoming, outgoing, busy
XML
idle, connected, incoming, outgoing, busy
Softkeys
(state-based)
Summary of Contents for 55I IP
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