Chapter 12. Troubleshooting
234
3ware Serial ATA RAID Controller User Guide
Check physical cable and power connections. You can also run the drive
manufacturer’s diagnostic and repair utilities on the drive.
See Also
For links to drive manufacturer diagnostic utilities and troubleshooting
advice, see
http://www.3ware.com/KB/article.aspx?id=10894
.
“Basic Troubleshooting: Check This First” on page 219
000F SMART threshold exceeded
Event Type
Warning
Cause
SMART monitoring is predicting a potential drive failure.
The 3ware RAID controller supports SMART monitoring, whereby the
individual drives automatically monitor certain parametric information such
as error rates and retry counts.This type of monitoring may be able to predict a
drive failure before it happens, allowing you to schedule service of the unit
before it becomes degraded. The SMART status of each drive attached to the
3ware RAID controller is monitored daily.
Action
AMCC recommends that you replace any drive that has exceeded the SMART
threshold.
If the drive is part of a redundant unit, remove the drive through 3DM2 or
CLI. Replace the drive and start a rebuild.
If the drive is not part of a redundant unit, then you will need to backup your
data before replacing the drive.
See Also
“Viewing SMART Data About a Drive” on page 141
“Rebuilding Units” on page 150.
