3Ware 9650SE-2LPML User Manual Download Page 258

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Chapter 12. Troubleshooting

248

3ware Serial ATA RAID Controller User Guide

Note:

This message only applies to the 3ware 9500S controller, which has

removable memory. Other 3ware controller models do not have memory that
can be removed.

Action

Replace the incompatible SO-DIMM with a compatible one.

See Also

For a list of SODIMMs compatible with the 9500S, see

http://www.3ware.com/KB/article.aspx?id=11748

0038 SO-DIMM not detected

Event Type

Error

Cause

The 3ware 9500S RAID controller is inoperable due to missing SO-DIMM
memory.

Note:

This message only applies to the 3ware 9500S controller, which has

removable memory. Other 3ware controller models do not have memory that
can be removed.

Action

Install a compatible SO-DIMM on the controller.

See Also

For a list of SODIMMs compatible with the 9500S, see

http://www.3ware.com/KB/article.aspx?id=11748

0039 Buffer ECC error corrected

Event Type

Warning

Cause

The controller has detected and corrected a memory ECC error.

Summary of Contents for 9650SE-2LPML

Page 1: ...3ware Serial ATA RAID Controller Supports the 9650SE 9590SE and 9550SX Models PN 720 0159 00 March 2007 User Guide...

Page 2: ...StorSave StorSwitch StreamFusion and R5 Fusion are all trademarks of AMCC PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation Linux is a registered trademark of...

Page 3: ...Driver Installation 30 Driver Installation Under Windows 31 Materials Required 31 Creating a 3ware Driver Diskette 32 Installing the 3ware Driver and Windows on a New Unit 32 Installing the Driver on...

Page 4: ...to Carving 88 Enabling and Setting Up Staggered Spin up 89 Exporting JBOD Disks 90 Chapter 8 Configuring Units 91 Configuring a New Unit 91 Configuration Options When Creating a Unit 92 Creating a Uni...

Page 5: ...ground Task Prioritization 156 Scheduling Background Tasks 156 Viewing Current Task Schedules 157 Turning On or Off Use of a Task Schedule 158 Removing a Task Schedule 159 Adding a New Task Schedule S...

Page 6: ...Software Installation Problems 222 Problems in 3DM and 3BM 223 Error and Notification Messages 224 Error and Notification Message Details 227 Appendices 264 Installing Software from a Graphical User I...

Page 7: ...configuration and maintenance tasks for your 3ware RAID controller This manual includes instructions for performing tasks using two tools one at the BIOS level 3ware BIOS Manager 2 referred to as 3BM...

Page 8: ...ts Describes how to configure new units and hot spares change existing configurations and set unit policies 9 Maintaining Units Describes how to check unit and drive status review alarms and errors sc...

Page 9: ...not exactly reflect the operating system and browser you are using 3ware software works on a number of different operating systems including Mac OS X Microsoft Windows Linux and FreeBSD and runs in a...

Page 10: ...he navigation pane does not automatically open In this case you can display the navigation pane by clicking the Show Navigation button at the left Figure 1 Navigation Button in the 3ware HTML Bookshel...

Page 11: ...ures and concepts of AMCC 3ware RAID controllers It is organized into the following topics What s New with 9650SE Models System Requirements Understanding RAID Concepts and Levels 3ware Tools for Conf...

Page 12: ...ic 3ware RAID controller model as shown in Table 2 Table 2 Required Slots for 3ware RAID Controller Models Controller Model PCI E X1 PCI E X4 PCI E X8 PCI E x16 PCI X 64 bit 9650SE 2LPML YES YES YES Y...

Page 13: ...D controllers may be used with Windows 2000 Windows XP Windows Server 2003 both 32 bit and 64 bit x86 Red Hat Linux 32 bit and 64 bit x86 SuSE Linux 32 bit and 64 bit x86 Fedora Core 32 bit and 64 bit...

Page 14: ...storage industry the term array is used to describe two or more disk drives that appear to the operating system as a single unit When working with a 3ware RAID controller unit is the term used to ref...

Page 15: ...lers support RAID 0 1 5 6 10 50 JBOD and Single Disk The information below provides a more in depth explanation of the different RAID levels For how to configure RAID units see Configuring a New Unit...

Page 16: ...peed of a single drive during sequential read operation The adaptive algorithms in TwinStor technology boost performance by distinguishing between random and sequential read requests For the sequentia...

Page 17: ...rmation P Q distributed across all the drives of a unit instead of the single block of RAID 5 Due to the two parities a RAID 6 unit can tolerate two hard drives failing simultaneously This also means...

Page 18: ...olerant array using RAID 1 The third and fourth drives are mirrored as a second fault tolerant array using RAID 1 The two mirrored arrays are then grouped as a striped RAID 0 array using a two tier st...

Page 19: ...3 means that the RAID 5 arrays used have 3 disks each four of these 3 drive RAID 5 arrays are striped together to form the 12 drive RAID 50 array On a 16 port controller you can have a grouping of 4 o...

Page 20: ...itional precautions are taken to prevent system hangs and data loss JBOD A JBOD acronym for Just a Bunch of Disks is an unconfigured disk attached to your 3ware RAID controller JBOD configuration is n...

Page 21: ...sks RAID 5 This type of unit provides performance fault tolerance and high storage efficiency RAID 5 units can tolerate one drive failing before losing data RAID 6 Provides very high fault tolerance w...

Page 22: ...44 GB and a 123 GB drive will be rounded down to 120 GB For more information see the discussion of drive coercion under Creating a Hot Spare on page 103 5 RAID 6 RAID 5 with hot spare RAID 10 with ho...

Page 23: ...hed to your 3ware RAID controller specifying which drives should be used together as a RAID unit and the type of RAID configuration you want and designating hot spares for use if a drive degrades 3war...

Page 24: ...er CLI Guide and in the 3ware HTML Bookshelf Monitoring Maintenance and Troubleshooting Features Several 3ware RAID controller features aid in monitoring and troubleshooting your drives SMART Monitori...

Page 25: ...led data will be stored in system cache 3ware controller cache and drive cache before the data is committed to disk This allows the system to process multiple write commands at the same time thus impr...

Page 26: ...instructions in the installation guide that came with your 3ware controller If you do not have a hardcopy of the installation manual it is available in the doc folder on your 3ware CD or you can down...

Page 27: ...stallation on page 30 You will also find instructions for updating the driver under Downloading the Driver and Firmware on page 165 Set Up Management and Maintenance Features 3ware RAID controllers in...

Page 28: ...Configuring Your Controller on page 80 Auto Rebuild Enabled 3BM 3DM CLI Auto Carving Disabled 3BM 3DM CLI Auto Detect Enabled CLI Carve Size or Factor 2048 GB 3BM 3DM CLI Drives Per Spinup 1 3BM CLI...

Page 29: ...f test Task Schedulesa Daily starting at 12 00 am and running for 24 hours 3DM CLI Follow Self test Task Schedule Yes 3DM CLI a Although the default Self test Task Schedule is for 24 hours self test t...

Page 30: ...and the number of drives attached For more information see Determining What RAID Level to Use on page 11 Basic Steps for Creating a Unit The process of configuring your RAID units includes these main...

Page 31: ...tem a screen lists the available boards See Figure 9 In this case highlight the board with which you want to work and press Enter Figure 9 3ware Controller Board Selection Screen You see a screen simi...

Page 32: ...he drives and create a unit 1 Select the drives to be included by highlighting each one and pressing Enter to select it When you select a drive an asterisk appears next to it in the left most column s...

Page 33: ...ou selected Figure 13 List of Configuration Choices for Four Drives 3 Use the arrow keys to highlight the desired RAID configuration and press Enter For information about the different RAID levels and...

Page 34: ...s or press Tab to move to the field you want to change 2 Press Enter to see the available options 3 Use the arrow keys to select the option you want and press Enter to choose it For details about thes...

Page 35: ...ve finished making all your changes and press F8 3 If the volume summary screen appears review the information and press any key to continue Multiple volumes will be created if you entered a Boot Volu...

Page 36: ...l the operating system on one of them make that unit be the first unit Unit 0 in the list of Exportable Units To move a unit up in the list highlight it and press the Page Up key You will also want to...

Page 37: ...to the drives is complete Once you have booted to the operating system background initialization of the unit will begin after a delay of up to ten minutes For complete information about initializatio...

Page 38: ...the words Hot Spare appear next to the drive in the Available Drives list Figure 17 Hot Spare Indicated If a hot spare is already enabled you can disable it by following the same process Leaving Indiv...

Page 39: ...3ware RAID controller in the boot sequence If you have other disks installed on the motherboard the 3ware RAID controller should precede them in boot order If you will install your OS on a disk or uni...

Page 40: ...If the operating system is already installed on a unit connected to another controller or to the motherboard you start the operating system and then install the driver Details for both situations are...

Page 41: ...ows on a new drive or unit Install the 3ware driver when Windows is already installed on a different device Materials Required 3ware software CD ROM Microsoft Windows 2000 XP or Server 2003 installati...

Page 42: ...d Windows on a New Unit If you want to install Windows on a new drive configuration managed by the 3ware RAID controller follow the instructions in this section If Windows is already installed on anot...

Page 43: ...to Windows on page 38 Installing the Driver on a System that Boots from a Different Device If you are installing the 3ware RAID controller on a system that already has the operating system installed o...

Page 44: ...he Wizard prompts you to select a device driver click Have Disk and then indicate that it is on the CD or floppy 3 If the Digital Signature Not Found message appears click Yes to continue the installa...

Page 45: ...Found New Hardware Wizard After the driver has been installed continue with the instructions under Making Units Managed by a 3ware Controller Available to Windows on page 38 To install the 3ware driv...

Page 46: ...CD or floppy 3 If the Digital Signature Not Found message appears click Yes to continue the installation 4 When the Completing the Found New Hardware Wizard screen appears Figure 23 click Finish Figu...

Page 47: ...are Wizard 7 When the second Completing the Found New Hardware screen appears click Finish Figure 25 Completing Found New Hardware Wizard After the driver has been installed continue with the instruct...

Page 48: ...in as the system administrator 2 Use Disk Administrator to partition and format the new units or disks From the Start menu choose Administrative Tools Computer Management In the Computer Management w...

Page 49: ...ernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device on page 44 SuSE Linux Installation Installing the 3ware Kernel Driver Module while Installing SuSE Linux...

Page 50: ...er similar distributions running similar kernel strings Be Sure to Use the Correct Drivers The Linux 3w 9xxx drivers included on the 3ware CD are for 3ware 9650SE 9590SE 9550SX and 9500S series contro...

Page 51: ...I devices are available in which case it may be host1 or higher If you have a 2 6 kernel without sysfs type the following command dmesg grep 3w Driver Installation Under Red Hat Linux or Fedora Core 5...

Page 52: ...install the 3ware kernel driver module while installing Red Hat or Fedora Core Linux on a new unit 1 Boot with the Red Hat or Fedora Core DVD or CD a Insert the Red Hat DVD or CD ROM disk into your c...

Page 53: ...ince you are installing from the Red Hat CD ROM For Fedora Core 5 due to an installation bug that does not update the driver do not reboot Instead perform the following additional steps 7 After the in...

Page 54: ...ng refers to the kernel version The kernel string will have different endings depending on the kernel you are using For an SMP kernel multi processor the kernel string will end in smp For example 2 6...

Page 55: ...kernel drivers scsi 3w 9xxx ko If prompted to overwrite type y For Redhat workstation on AMD Opteron and Intel EM64T type cp mnt cdrom packages drivers linux redhat ws4_u4 x86_64 3w 9xxx ko or smp li...

Page 56: ...pe cp mnt cdrom packages drivers linux redhat ws4_u4 x86 3w 9xxx ko smp or hug lib modules put kernel string here kernel drivers scsi 3w 9xxx ko For Fedora Core on Intel x86 and AMD x86 type cp mnt cd...

Page 57: ...create a 3ware driver install diskette If Linux is already installed on another device you may install the 3ware kernel driver module from the 3ware software CD ROM To create a driver install diskette...

Page 58: ...talling SuSE Linux on a New Unit 1 Boot directly from the SuSE installation CD 1 or DVD 2 When installing SuSE press either the F6 key or the F3 key depending on the version You will then be prompted...

Page 59: ...e sles10 x86 3w 9xxx ko smp or big lib modules kernel string kernel drivers scsi 3w 9xxx ko For SuSE Linux Enterprise Server 10 0 64 bit x86_64 type cp cdrom packages drivers linux suse sles10 x86_64...

Page 60: ...e information see 3ware knowledgebase article 14546 http www 3ware com KB article aspx id 14546 Driver Installation Under FreeBSD A drive or unit managed by the 3ware RAID controller may be configured...

Page 61: ...ble at packages drivers freebsd src 6 x You can also download the FreeBSD kernel driver module from the 3ware web site http www 3ware com support index asp FreeBSD installation CD ROM or diskette Inst...

Page 62: ...9590SE 9650SE kernel driver module into the floppy drive 5 Run sysinstall In the sysinstall menu choose Configure Load KLD Load twa_96se ko from the floppy drive 6 Install the FreeBSD OS remove the fl...

Page 63: ...kernel driver module for FreeBSD 6 1 can be found on both the 3ware CD ROM and the 3ware website For step by step instructions see To update the kernel with new driver source on page 53 11 Build the...

Page 64: ...make install 5 Reboot your system When the system reboots the new kernel driver module will load automatically Installing the 3ware Kernel Driver Module on a FreeBSD System that Boots from a Device o...

Page 65: ...OS version being used The sources for the new kernel driver module for FreeBSD 5 4 can be found on both the 3ware CD ROM and the 3ware website For step by step instructions see To update the kernel w...

Page 66: ...roller User Guide 4 cd sys modules twa make 5 Comment out the entry Device twa 3ware 9000 series in usr src sys i386 conf or usr src sys amd64 conf 6 Rebuild the kernel and reboot your system 7 Load t...

Page 67: ...particular tasks in 3BM refer to the later sections in this guide Starting 3BM 2 You access 3BM during the start up process for your computer 1 Power up or reboot your system 2 While the system is sta...

Page 68: ...28 In this case highlight the board with which you want to work and press Enter Figure 28 AMCC Boards Selection Screen You see a screen similar to the warning message below warning you that changing y...

Page 69: ...es controllers in your system the 7000 8000 series controllers are not listed on the selection screen shown in Figure 28 Instead an additional BIOS summary will appear for the 7000 8000 series control...

Page 70: ...its have been configured If you have more than one unit the boot unit is the one at the top of the list You can change the order by highlighting a unit and pressing the PgUp or PgDn key Unusable Array...

Page 71: ...Keys OR Left and Right Arrow Keys OR Tab and Shift Tab Select or unselect what is currently highlighted A selection may be a drive in a list of drives a button at the bottom of the screen or a field...

Page 72: ...to the main 3ware BIOS Manager screen from the Advanced Details screen Any key Move a highlighted unit up or down in the list of exportable units The top most unit will become the bootable unit if yo...

Page 73: ...o show about configured units on the start up screen Expanded lists each unit and shows the specific drives that make up the unit Collapsed lists only the configured units Pause Time Sets the number o...

Page 74: ...r The BIOS Options Settings screen appears Figure 31 BIOS Option Settings Screen 3 Tab through the options and make the desired changes 4 Tab to OK and press Enter to return to the main screen Note Du...

Page 75: ...Tab to Information and press Enter 2 On the pop up menu select Controller and press Enter Note that the particular versions shown in the screen shot below may not be current Figure 32 Advanced Detail...

Page 76: ...nistrative and maintenance tasks locally or remotely Two levels of access to 3DM are provided user and administrator Users have view only access and can check the status of drives and units Administra...

Page 77: ...to follow the instruction in the note below to have Mozilla Firefox working correctly with 3DM2 Note Because 3DM may be viewed in different browsers the format and style of the 3DM browser windows ill...

Page 78: ...ically when you start your system It is a good idea to leave the 3DM process running on the system that contains your 3ware RAID controller That way email alerts can be sent by 3DM and administrators...

Page 79: ...e each time you start 3DM Figure 33 Security Certificate Message from Browser You can also click Continue in which case you will see this message the next time you start 3DM 3 When the 3DM logon scree...

Page 80: ...ur system http localhost 888 If the 3DM connection is to a remote machine you can replace localhost with the IP address of the computer that contains the 3ware controller For example http IP address 8...

Page 81: ...mand prompt type ipconfig From a Linux command prompt type ifconfig Working with the 3DM Screens 3DM s features are organized on a series of pages you view in your browser After you log in to 3DM the...

Page 82: ...u have selected 3DM Menus The 3DM menu bar groups access to a number of 3DM pages on menus and provides direct link access to others Figure 35 3DM Menu Bar Status information is available from the Inf...

Page 83: ...curred The BBU page shows the status of a Battery Backup Unit BBU if one is installed and allows you to test the battery The Enclosure Summary page provides lists the enclosures connected to the contr...

Page 84: ...rives Automatic refreshes can also be set For details see Setting the Frequency of Page Refreshes on page 79 3DM Screens and What They re Used For The table below shows a list of the pages you work wi...

Page 85: ...ides summary information about each drive To see this page choose Information Drive Information from the menu bar Drive Details window Shows the SMART data for a specific drive and shows additional de...

Page 86: ...ate and time it occurred To view this page choose Monitor Alarms on the menu bar Battery Backup page Shows the status of a Battery Backup Unit BBU if one is installed and allows you to test the batter...

Page 87: ...Administrator 3 Type the current password in the Current Password field If you are changing the password for the first time the factory set default password is 3ware 4 Enter the new password in the Ne...

Page 88: ...es to which notifications are sent Separate multiple addresses with a comma or a semicolon Enter the SMTP server name or IP of the mail server for the computer where the 3ware controller is installed...

Page 89: ...s and a message at the top of the screen confirms that the listening port has been changed Setting the Frequency of Page Refreshes Since the status of the drives attached to your 3ware RAID controller...

Page 90: ...ormation About a Controller You can check the controller model serial number firmware and driver versions and the status of the 3ware RAID controller in your computer If you have more than one control...

Page 91: ...selecting the one you want from the Select Controller drop down list at the right of the menu bar This drop down is available on all pages that provide controller specific features When you select a d...

Page 92: ...uild policy is enabled or disabled When disabled degraded units can only be rebuilt with designated spares When enabled the controller firmware will attempt to rebuild a degraded unit if there is no s...

Page 93: ...LI Staggered method Indicates whether the type of staggered spin up is ATA 6 or SATA OOB Out Of Band By default when Staggered Spin up is enabled the ATA 6 scheme is used If your drives support the SA...

Page 94: ...Controller User Guide To view controller policies in 3DM Choose Management Controller Settings from the menu bar The policies that appear under Other Controller Settings vary depending on the control...

Page 95: ...led only spares will be automatically used to rebuild degraded units When Auto Rebuild is enabled the firmware will select drives to use for automatically rebuilding a degraded unit using the followin...

Page 96: ...by the operating system as separate volumes These chunks are sometimes known as multiple LUNs logical units However throughout the 3ware documentation they are referred to as volumes For example usin...

Page 97: ...lumes existing data is not affected To use auto carving 1 Enable the auto carving feature You can do so using 3DM or 3BM In 3DM enable Auto Carving at the bottom of the Management Controller Settings...

Page 98: ...ate in the future Existing units will not be affected To set the carve size in 3DM 1 Choose Management Controller Settings from the menu bar in 3DM 2 In the Other Controller Settings section at the bo...

Page 99: ...lds making the choices you want to use Staggered Spinup Choose enabled or disabled Number of Drives Per Spinup Select the number of drives from 1 to 4 8 12 or 16 depending on the number of ports on th...

Page 100: ...enable or disable the export of unconfigured disks 1 At the main 3BM screen Tab to Policy and press Enter 2 On the Policy Control screen Tab to Export Unconfigured Disks press Enter to display the cho...

Page 101: ...n or Online Capacity Expansion Deleting a Unit Removing a Unit Moving a Unit from One Controller to Another Adding a Drive Removing a Drive Rescanning the Controller Configuring a New Unit When you co...

Page 102: ...nit You may include from one to twenty four drives in the unit depending on the number of drives available and the model of the controller you have For information about how many drives to select for...

Page 103: ...disabled by default Continue on Source Error During Rebuild disabled by default StorSave Profile Protection by default The particular policies that you can adjust when you create the unit vary depend...

Page 104: ...large unit 2 TB or greater and have enabled the Auto Carving policy the boot volume will be created in addition to any volumes created through auto carving For more information about auto carving see...

Page 105: ...ation you want 5 If stripe size applies to the RAID type you select select a Stripe Size Stripe size does not apply to RAID 1 6 Optional In the Name box enter a name for the unit up to 21 characters i...

Page 106: ...r unit exceeds the carve size you may see multiple unit volumes in your operating system For details see Using Auto Carving for Multi LUN Support on page 86 In Linux a device node will now be associat...

Page 107: ...in Display To create a unit through 3BM 1 At the main 3BM screen select the drives to be included by highlighting each one and pressing Enter or Space to select it When you select a drive an asterisk...

Page 108: ...r and type a name for the unit then press Enter again to set the name 5 Tab to the RAID Configuration field and press Enter to display a list of available configurations for the number of drives you s...

Page 109: ...ears review the information and press any key to continue Multiple volumes will be created if you entered a Boot Volume Size of greater than zero 0 or if auto carving is enabled and the combined size...

Page 110: ...ts as described under Partitioning Formatting and Mounting Units on page 101 Ordering Units in 3BM If you configure multiple units in 3BM and you want to install the OS on one of them so that you can...

Page 111: ...e it can be used The steps vary depending on whether your operating system is Windows Linux or FreeBSD To partition format and mount under Windows 1 Boot the system and log in as a system administrato...

Page 112: ...sda parted mkpart Partition type primary File system type ext2 Start 0 End 1074gb parted p Disk geometry for dev sda 0kB 1074GB Disk label type gpt Number Start End Size File system Name Flags1 17kB 1...

Page 113: ...arger is available the hot spare will automatically replace the failed drive in the unit without user intervention It is a good idea to create a hot spare after you create a redundant unit In order to...

Page 114: ...are You ll see the words Hot Spare appear next to the drive in the Available Drives list Note 3ware s 9000 series RAID controllers use drive coercion so that drives from differing manufacturers and wi...

Page 115: ...ntroller is selected in the drop down list at the right of the menu bar 2 Choose Management Controller Settings from the menu bar in 3DM 3 In the Unit Names section of the Controller Settings page loc...

Page 116: ...r write cache is enabled for the unit When the write cache is enabled data is stored locally on the drive before it is written to disk allowing the computer to continue with its next task This provide...

Page 117: ...raded For details see Setting Continue on Source Error During Rebuild on page 110 Queuing Determines whether NCQ Native Command Queuing is enabled for the unit When enabled for drives that support it...

Page 118: ...be enabled The unit s StorSave profile can also determine whether the write cache can be enabled or disabled A warning message will be given if the change is not permitted due to the StorSave setting...

Page 119: ...fault setting is for write cache to be enabled 5 Press Enter to display the choices use the arrow keys to select the setting you want and press Enter again to choose it 6 Tab to the OK button and pres...

Page 120: ...When this policy is set ECC Error Correcting Code errors are ignored when they are encountered during a rebuild ECC errors are typically defects that have been detected in the drive since initializat...

Page 121: ...the OK button and press Enter to select it You return to the main 3BM screen 7 When you are finished making changes press F8 to save them and exit 3BM Enabling and Disabling Queuing for a Unit Some d...

Page 122: ...press Enter 4 In the Configure Disk Array screen Tab to the field Drive Queuing Mode 5 Press Enter to display the choices use the arrow keys to select the setting you want Enabled or Disabled and pres...

Page 123: ...ata to disk and preserves a copy of data that has not yet been written to the disk media Following a power failure or in the event of accidental drive removal and reinsertion the firmware can recover...

Page 124: ...torSave Profile through 3DM In 3DM the StorSave Profile is a unit policy that can be set on the Controller Settings page To set the StorSave profile through 3DM 1 Choose Management Controller Settings...

Page 125: ...xample a RAID 1 to a RAID 5 Unit Capacity Expansion for example adding a 4th drive to a 3 drive RAID 5 You can also use RLM to change the stripe size of a unit This section includes the following topi...

Page 126: ...is from a 3 drive RAID 0 to a 4 drive RAID 5 with both having the same stripe size As can be seen every piece of user data is moved from its original physical location Figure 54 RAID Level Migration...

Page 127: ...nit is split any pending writes cannot be written to the second drive In addition the file system on the drive will not be clean Instead shut down the system replace one of the drives and start the re...

Page 128: ...uration Expanding Unit Capacity You can expand a unit s capacity by adding one or more drives to it without changing the RAID level except for singles and RAID 1 units Since a single can only have one...

Page 129: ...he change as described below You can check the status of the migration on the Maintenance page Informing the Operating System of Changed Configuration After you change the configuration of a unit you...

Page 130: ...e Extend Volume wizard In Linux and FreeBSD the tools to expand the partition and file system can vary depending on the kernel version and file system that you are using Please consult your Linux Free...

Page 131: ...unt the unit This step is very important If a unit is not unmounted and you delete it it is the equivalent of physically yanking a hard drive out from under the operating system You could lose data th...

Page 132: ...DM Deleting a Unit through 3BM In 3BM the command for deleting a unit is on the main 3BM screen To delete a unit through 3BM 1 At the main 3BM screen select the unit in the list of Exportable Units by...

Page 133: ...ekeeping purposes This process is sometimes referred to as array roaming Hot swap carriers are required unless you power down first When you remove a unit in contrast to deleting a unit information ab...

Page 134: ...ative Tools Computer Management and select Disk Management Remove the logical drive letter for the unit Under Linux and FreeBSD you can unmount the unit with this command umount mount location 3 In 3D...

Page 135: ...If your drives are not in hot swap carriers you do not need to remove a unit via 3BM Simply power down and remove the applicable drives Refer to your system s user guide for details on removing fixed...

Page 136: ...RAID controller to a 3ware 9000 series controller You will then have the advantages of the 9000 series controller The drive units must be in normal mode before moving the units Incomplete degraded reb...

Page 137: ...e the controller from the system 4 Install the 9000 controller and attach the drives to the 9000 board as described earlier in this section Moving Legacy JBOD Units to a 9000 Controller The steps for...

Page 138: ...es BIOS 3BM by pressing Alt 3 Enable the Export JBOD policy on the Policy screen 5 Press the F8 or Esc key to save and exit Moving Units from a 9500S to a 9550SX 9590SE or 9650SE Controller It is fair...

Page 139: ...to the operating system 6 Update the driver for the 9550SX 9590SE or 9650SE If you are using Linux you may also need to update the initial RAM disk with the mkinitrd command 7 Reboot if you are prompt...

Page 140: ...o replace a drive which has already failed Note When you add a drive to your system and connect it to the controller it is automatically detected and listed in 3DM If it does not immediately display o...

Page 141: ...M Rescanning the Controller When you make a change by physically adding or removing drives or units you can have 3DM rescan the controller to update the list of units and available drives shown on the...

Page 142: ...Maintenance page click Rescan Controller 3DM scans the controller for information about units and drives and updates the information shown on the Maintenance page To rescan the controller through 3BM...

Page 143: ...are described in this section which is organized into the following topics Checking Unit and Drive Status through 3DM Enclosure LED Status Indicators Unit Statuses Drive Statuses About Degraded Units...

Page 144: ...ilding while another part is degraded or initializing When this is the case you will see both statuses listed at the top unit level When you drill in to see details you will be able to see which the s...

Page 145: ...wing table is an example only Check with your chassis documentation for more details Not all features may be supported or implemented in the same way Table 11 Meaning of LED Colors and Behavior Color...

Page 146: ...dundant unit is valid For more information see About Verification on page 146 Verify Paused The unit is set to verify however scheduling is enabled and the present time is not during a scheduled times...

Page 147: ...achieve fault tolerance by using a simple exclusive OR function to generate the parity data that is distributed on all drives RAID 6 adds an extra level of protection over RAID 5 by generating a seco...

Page 148: ...m alert utility can also be used to notify you of events The next few pages describe these capabilities Viewing Alarms Errors and Other Events on page 138 Using the Alert Utility Under Windows on page...

Page 149: ...st of the possible error and other event messages is provided under Error and Notification Messages on page 224 To view alarms errors and other events in 3DM 1 Choose Monitor Alarms The Alarms page di...

Page 150: ...VAlarm in the Windows System Tray 2 In the Windows Audible Visual Alarm window select the types of alerts you want to be notified of If you want to turn off the sound alarm and only have a pop up mess...

Page 151: ...n the Save or Open dialog box appears navigate to where you want to save the log and click OK Viewing SMART Data About a Drive You can view SMART Self Monitoring Analysis and Reporting Technology data...

Page 152: ...n have an effect on performance so using a schedule can minimize the impact This section includes the following topics related to background tasks About Initialization About Verification Starting a Ve...

Page 153: ...sting data in the process In contrast background initialization uses an algorithm to resynch the parity information on the drives and does not rewrite existing data A foreground initialization is run...

Page 154: ...ks will improve after the unit has been initialized For these configurations initialization begins automatically after you create them If you create them in the 3BM utility zeroes are written to all u...

Page 155: ...ives Notes For RAID 5 with more 5 or more drives it is strongly recommended that you initialize the unit before using it Initializing such a unit is critical to insuring data integrity on the unit For...

Page 156: ...drive problem or failure This allows you to replace drives before they fail You can manually request a verify or you can enable the Auto Verify policy and the controller will automatically start veri...

Page 157: ...tes to that location the drive reallocates the data to a different sector Verification of Redundant Units Verification of redundant units also reads each sector working from lowest block to highest bl...

Page 158: ...notification of repair is posted to the alarms list The result is a restoration of drive and data integrity the primary and redundant data are again both valid If the unit is not redundant it is reco...

Page 159: ...g until the next scheduled time A Stop Verify link appears next to the unit on the Maintenance page If you need to stop the verify process use this link If initialization starts because the unit had n...

Page 160: ...3BM or 3DM although the rebuild itself only happens when the operating system is running Rebuilds on multiple units can take place simultaneously If multiple drives are faulted in a RAID 10 configurat...

Page 161: ...a dialog box displays available drives select the drive you want to replace the failed drive and click OK Figure 62 Selecting a Drive when Rebuilding 5 If the degraded unit has more than one failed dr...

Page 162: ...5 unit appears in 3BM Figure 63 Degraded RAID 5 Array to be Rebuilt You can start the rebuild of a degraded unit manually in 3BM or you can let the system boot and allow the rebuild to take place aut...

Page 163: ...finishes loading If the rebuild fails and you have no available drives do one of the following If your system has hot swap carriers you can replace the failed or Not In Use drive and rescan Alt R the...

Page 164: ...ected 6 Press F8 to save your changes and exit 3BM The unit will begin rebuilding about ten minutes after the operating system finishes loading and the 3ware driver has loaded Cancelling a Rebuild and...

Page 165: ...e Initialization occurs at the Rebuild rate To change the background task rate 1 Choose Management Controller Settings from the menu bar 2 In the Background Task Rate section of the Controller Setting...

Page 166: ...e non redundant unit will occur at the same time Scheduling Background Tasks You can set up scheduling windows for when background tasks occur so that routine maintenance of storage media occurs when...

Page 167: ...the next scheduled time block Viewing Current Task Schedules You can see the current schedules for background tasks on the Scheduling page To view the current task schedule 1 Choose Management Schedul...

Page 168: ...that you can rebuild migrate or verify a unit right away without waiting for the next scheduled time In this case you can disable the schedule as described below You can easily disable a current Verif...

Page 169: ...st Tasks select it from the drop down list at the top of the page 3 Select the checkbox next to the schedule s you want to remove 4 Click the Remove Checked button The page refreshes and the selected...

Page 170: ...thresholds have been exceeded For more information about these self tests see the 3DM Reference section Scheduling page on page 199 Initially these tests are set to run every 24 hours You can change t...

Page 171: ...ves by blinking their associated LED You can issue the command to blink the LED through 3DM For details about what the different LED patterns on the enclosure mean see Enclosure LED Status Indicators...

Page 172: ...h the drive and no longer need to see the LED return to this page and uncheck the Identify box To blink the LEDs for all drives in a unit 1 Choose from the main menu in 3DM 2 On the list of units loca...

Page 173: ...can see both the driver and firmware versions see the Controller Summary page on page 187 Using 3BM you can see the firmware version see Displaying Controller Information on page 65 Using the CLI you...

Page 174: ...ers can update the firmware along with the driver by using the Update Utility For more information see Updating the 3ware Driver and Firmware Under Windows on page 167 Linux and FreeBSD users can use...

Page 175: ...o download 5 Select the Operating System you are using 6 Click Next 7 When details about the download you requested appear click the link for the item you want to download Depending on the item you se...

Page 176: ...r your operating system for more details Updating the Firmware Through 3DM 2 You can use 3DM 2 to update the 3ware RAID controller firmware for any operating system that has a graphical user interface...

Page 177: ...e Manager To update the 3ware driver and firmware using the update utility 1 Download and extract the driver files as described under Downloading the Driver and Firmware on page 165 2 Backup any criti...

Page 178: ...ure 69 Update Utility Showing Available Drivers If either your driver or firmware is current the screen reflects that Figure 70 Update Utility Showing Drivers Already Current The updater tells you whe...

Page 179: ...as available Figure 71 Update Utility Showing Only Driver Available If the driver is not found the 3ware Driver Firmware Update dialog box will show only the firmware as available Figure 72 Update Ut...

Page 180: ...in If you are updating from release 9 4 or earlier firmware release 3 06 x to release 9 4 1 or later 3 07 x you will need to power cycle your system meaning that you must turn it all the way off and t...

Page 181: ...installed controllers To update the firmware on multiple controllers 1 Follow steps 1 through 5 above under Updating the 3ware Driver and Firmware Under Windows on page 167 When the 3ware Driver Firm...

Page 182: ...Utility described above To update the 3ware driver under Windows XP Note that during this process you will step through driver installation wizards twice 1 Download and extract the driver files as des...

Page 183: ...If your system has Windows XP Service Pack 2 the first screen asks whether you want to connect to Windows Update Select No not this time and click Next Figure 77 Windows XP Service Pack 2 Windows Upda...

Page 184: ...Guide Figure 78 Upgrade Install Device Driver Wizard 13 At the next screen Figure 79 choose Don t search I will choose the driver to install and click Next Figure 79 Search for Driver Screen 14 When...

Page 185: ...name to the driver If you created a driver diskette insert it now The path will be A if you are using a diskette in the A drive Figure 81 Install From Disk Dialog Box 16 When the Select the Device Dr...

Page 186: ...ue and follow the instructions to complete the driver installation 18 When the Completing the Hardware Update Wizard screen appears click Finish 19 If you are prompted to restart the system do so Shor...

Page 187: ...hoose No not this time and click Next At the next screen leave the selection as Install the software automatically Click Next and follow the prompts on the screen 21 When the second Completing the Fou...

Page 188: ...depending on the kernel however you will always copy it to a file named 3w 9xxx o for 2 4 kernels or 3w 9xxx ko for 2 6 kernels For Red Hat or Fedora Core Uniprocessor cp version 3w 9xxx o lib module...

Page 189: ...f initrd kernel bigmem img kernel bigmem For Red Hat Hugemem mkinitrd v f initrd kernel hugmem img kernel hugmem 7 If you are using lilo run lilo to update to the boot loader You should see a printout...

Page 190: ...tems 2 6 kernels cp version 3w 9xxx big lib modules kernel kernel drivers scsi 3w 9xxx ko 5 Run sbin depmod a 6 Make sure the file lib modules kernel string modules dep contains an entry for 3w 9xxx I...

Page 191: ...he driver as described under Downloading the Driver and Firmware on page 165 2 Backup any critical data prior to updating the 3ware driver 3 Change the directory to the location with the extracted dri...

Page 192: ...ade the firmware or not Warning We strongly recommend backing up your data before updating the firmware Updating the firmware can render the device driver and or management tools incompatible It is re...

Page 193: ...bout the unit This page is refreshed every 30 seconds For details about the fields on this page see Battery Backup page on page 211 To view information about a BBU in 3BM At the main 3BM screen tab to...

Page 194: ...ry in a BBU in 3DM 2 1 On the menu bar choose Monitor Battery Backup 2 On the Battery Backup page click the Test Battery Capacity link Figure 85 Battery Backup Information Screen in 3DM 3 When a messa...

Page 195: ...86 BBU Information Screen While Battery is Testing To test the battery in a BBU in 3BM 1 At the main 3BM screen tab to the BBU button and press Enter 2 Tab to Test Battery Capacity and press Enter Fi...

Page 196: ...ut 3DM 2 It is organized by 3DM page as the pages are organized on the 3DM menu bar Controller Summary page Controller Details page Unit Information page Unit Details page Drive Information page Drive...

Page 197: ...number of the controller The serial number is also printed on a sticker on the outside bracket of the controller Firmware The firmware version running on the controller Driver The driver version bein...

Page 198: ...rmware The firmware version running on the controller Driver The driver version being used to interact with the controller BIOS The BIOS version on the controller Boot Loader Boot Loader version on th...

Page 199: ...he Unit column Unit The unit number assigned to the unit by the firmware For 9000 series controllers unit numbers are in sequential order Name If a name has been given to this unit it shows here If it...

Page 200: ...650SE controller Unit Details page Figure 91 Unit Details Page The Unit Details page appears when you click an ID number on the Unit Information page Because it is a sub page of Unit Information the p...

Page 201: ...ID 10 RAID 50 Single Disk Spare JBOD or Disk Volumes Displays the number of volumes in a unit This is usually 1 If you created a boot volume on this unit or if you have a unit on which you have enable...

Page 202: ...lick the link in the Port column Port The port to which the drive is connected Model The model of the drive Capacity The physical capacity of the drive Note that the capacity as shown on 3DM screen is...

Page 203: ...R T Data Page The Drive Details window appears when you click a Port on the Drive Information page This Drive Details window shows some Extra Drive Information including NCQ and SATA Link Speed suppor...

Page 204: ...re is supported and enabled at the drive At the controller level queuing is enabled or disabled for all drives in a unit on the Controller Settings page SATA Link Supported and SATA Link Enabled These...

Page 205: ...There are four main sections on this page Background Task Rate Unit Policies Unit Names Other Controller Settings Update Firmware Background Task Rate The Background Task Rate fields let you change th...

Page 206: ...ification of units easier If a verify scheduling window has been set up and enabled then Auto Verify will wait until the scheduled time window to start the automatic verify process When Auto Verify is...

Page 207: ...is enabled For additional information see Setting the StorSave Profile for a Unit on page 112 Unit Names Units can be assigned names A name can be assigned when the unit is created and can be changed...

Page 208: ...mainder of the unit Carve Size Sets a size for dividing up units into volumes when Auto Carving is enabled This setting can be between 1024 and 2048 GB Number of Drives Per Spin up Number of drives th...

Page 209: ...ct on the performance of your system so you may prefer to schedule them at times when they will be least disruptive such as in the middle of the night or on a weekend Select a type of task you would l...

Page 210: ...one or more of the existing scheduled slots and then add new slots For step by step instructions for adding and removing schedules and setting schedules to be followed or ignored see Scheduling Backg...

Page 211: ...he system is booted Check SMART Thresholds This test checks to see whether SMART thresholds have been exceeded The SMART thresholds indicate when a drive is likely to fail based on the number of error...

Page 212: ...nagement Maintenance from the menu bar The Maintenance page lets you perform maintenance tasks on existing units on the current controller and lets you create new units by configuring available drives...

Page 213: ...the device manager will reflect the changes under the disk drives icon This process is known as importing drives If new drives do not have any data indicating they were previously part of a 3ware RAI...

Page 214: ...rrently active or paused click on the unit number to display the Unit Details page which has that information For an explanation of the statuses see Unit Statuses on page 135 Drive Information Port Th...

Page 215: ...specify whether more processing time should be given to verifying or to I O For more information see About Verification on page 146 and Setting Background Task Rate on page 155 While a unit is verifyi...

Page 216: ...nal available drives In the dialog box are two drop down menus one for choosing the RAID level and one for choosing stripe size You can only migrate a unit to a RAID level that will be larger than the...

Page 217: ...ounted and the system is not accessing it For example make sure you are not copying files to the unit and make sure that there are no applications with open files on that unit If a unit is not unmount...

Page 218: ...ype Name Stripe size if applicable and unit policy settings A window like the one below shows the drives you selected and lets you specify configuration settings Caution Before you click Delete Unit m...

Page 219: ...u are configuring a RAID 50 with twelve drives an additional field appears in which you select the number of drives per subunit 3 4 or 6 Figure 98 Configuring a RAID 50 with 12 Drives Name You can ent...

Page 220: ...ilable Protection Balanced and Performance For more information see Setting the StorSave Profile for a Unit on page 112 Alarms page Figure 99 Alarms Page The Alarms page appears when you click Monitor...

Page 221: ...of the event Three levels are provided Errors are shown next to a red box Warnings are shown next to a yellow box Information is shown next to a blue box Time The time shown for alarms is the time th...

Page 222: ...ered on This indicates the BBU is not able to backup the 3ware RAID controller When the BBU is in the charging state write caching is disabled automatically on all units attached to the controller Fau...

Page 223: ...e a higher number in this field As the battery ages the backup capacity diminishes Last Capacity Test Indicates the date when the last battery test was completed To test the battery click the Test Bat...

Page 224: ...e ID of the enclosure and the status of the fan either OK or Unknown Temp Sensor Summary Shows the ID of the enclosure and the temperature in the enclosure The maximum temperature for successful use o...

Page 225: ...including email notification for alarms passwords page refresh frequency whether remote access is permitted and the incoming port for 3DM to listen for requests The initial settings for most of these...

Page 226: ...may enter the machine name of the mail server in the Server field Otherwise use the IP address Mail Server Login If your email server requires authentication enter the login for the server If you are...

Page 227: ...not automatically refresh All other 3DM pages do Remote Access Allow Remote Access This field enables or disables the ability for users and administrators to access 3DM from a remote computer HTTP Se...

Page 228: ...roubleshooting tips frequently asked questions software releases and compatibility information related to 3ware RAID controllers refer to 3ware support page at http www 3ware com support 3ware knowled...

Page 229: ...ul information can be gathered from the error logs For instructions for collecting error logs see knowledgebase article 12278 http www 3ware com KB article aspx id 12278 Basic Troubleshooting Check Th...

Page 230: ...the CLI For details see the 3ware Serial ATA RAID Controller CLI Guide There are other logs that may be useful to technical support For instructions in how to collect the system logs see http www 3wa...

Page 231: ...http www 3ware com products compatibility asp to see if you motherboard has been tested by 3ware If you have a different type of motherboard available you may want to test the controller in it to see...

Page 232: ...g or deleting a RAID unit overwrites any existing data on the member drives Reinstall your operating system There may be a compatibility problem between the motherboard system BIOS and the 3ware BIOS...

Page 233: ...er If a port that previously showed up at port 1 does not show up try the following 1 Power the system down then reseat the drive in the slot reseat the data cable and reseat the power cable 2 Power t...

Page 234: ...t few digits within the parentheses at the beginning of the message description For example in the string 0x04 0x002B 002B is the message number To find additional information about the message 2B you...

Page 235: ...rror reported 0027 DCB checksum error detected 0028 DCB version unsupported 0029 Verify started 002A Verify failed 002B Verify completed 002C Source drive ECC error overwritten 002D Source drive error...

Page 236: ...voltage is low 0046 Battery voltage is high 0047 Battery voltage is too low 0048 Battery voltage is too high 0049 Battery temperature is normal 004A Battery temperature is low 004B Battery temperatur...

Page 237: ...ect the system logs and contact Technical Support If this message is seen while installing a 9550SX controller card under FreeBSD it is due to the APIC Advanced Programmable Interrupt Controller being...

Page 238: ...ns and reseat the drive or drives Rescan the controller from 3DM or CLI to see if the unit has been restored If you are able to restore the unit before any data has been written to the unit a rebuild...

Page 239: ...nt rebuilds to continue when there is a source error you can set a unit policy to Continue on Source Error During Rebuild in 3DM or CLI The consequence of continuing a rebuild when there is a source e...

Page 240: ...the controller from 3DM to see if the unit has been restored If you are able to restore the unit before any data has been written to the unit a rebuild will not be necessary If the unit remains incomp...

Page 241: ...is also recommended to use an uninterruptible power supply UPS to prevent unclean shutdowns due to sudden power loss See Also About Verification on page 146 0009 Drive timeout detected Event Type Erro...

Page 242: ...commands to a sector forcing the drive to remap a defective sector This message may be seen if error recovery operations initiated by the 3ware RAID controller are unsuccessful Action If you see this...

Page 243: ...nit creation time for larger RAID 5 6 or 50 units or later during the initial verification of redundant units Action Allow the initialization to complete This will return the unit to its normal redund...

Page 244: ...hereby the individual drives automatically monitor certain parametric information such as error rates and retry counts This type of monitoring may be able to predict a drive failure before it happens...

Page 245: ...system hang 001A Drive inserted Event Type Information Cause A drive was connected to the controller while the controller was powered on Action The drive is now available for use If the drive is part...

Page 246: ...rite the data and make data recovery very difficult You may wish to contact technical support at http www 3ware com support See Also About Inoperable Units on page 138 001F Unit Operational Event Type...

Page 247: ...transfer rate for example from UDMA 100 to UDMA 66 and retries another three times Action Check for possible causes of UDMA CRC errors such as defective or poor quality interface cables or cable rout...

Page 248: ...ctor repairs are an indication of the presence of grown defects on a particular drive While typical modern disk drives are designed to allow several hundred grown defects special attention should be p...

Page 249: ...tem and contact 3ware technical support at http www 3ware com support index asp For information on what error logs are and how to collect them see http www 3ware com KB article aspx id 12278 0026 Driv...

Page 250: ...controller performs a checksum of the DCB area to ensure consistency Action If this error occurs please contact 3ware technical support at http www 3ware com support index asp for assistance 0028 DCB...

Page 251: ...ground Tasks on page 156 For information on verification of a unit see About Verification on page 146 002A Verify failed Event Type Error Cause Verification of a unit has terminated with an error For...

Page 252: ...ore than one SATA device substitute the correct drive letter and partition number such as sdb2 for sda1 The resynchronization of data that takes place during a background initialization can slow down...

Page 253: ...bstitute the correct drive letter and partition number such as sdb2 for sda1 002D Source drive error occurred Event Type Error Cause An error on the source drive was detected during a rebuild operatio...

Page 254: ...ment drive is too small and cannot be used Action Use a replacement drive equal to or larger than the drives already in use 002F Verify not started unit never initialized Event Type Warning Cause A ve...

Page 255: ...umpered incorrectly Action Use a parallel ATA drive which supports UDMA 100 or 133 and check that the parallel to serial converter was correctly jumpered to correspond to UDMA 100 or 133 drives See Al...

Page 256: ...r Cause The migration of a unit has failed Migration changes can include Expanding capacity of a unit by adding drives Changing RAID levels for example from RAID 1 to RAID 5 Action Review the list of...

Page 257: ...y of the migrated unit is larger you will need to inform the operating system of the change See Informing the Operating System of Changed Configuration on page 119 0036 Verify fixed data parity mismat...

Page 258: ...ticle aspx id 11748 0038 SO DIMM not detected Event Type Error Cause The 3ware 9500S RAID controller is inoperable due to missing SO DIMM memory Note This message only applies to the 3ware 9500S contr...

Page 259: ...power check the cable connections Also check that your power supply is adequate for the type and number of devices attached to it See Also For troubleshooting information and a link to drive manufact...

Page 260: ...t the initialize to resume you can disable or modify the schedule through 3DM or CLI See Also Viewing Current Task Schedules on page 157 About Initialization on page 143 003D Verify paused Event Type...

Page 261: ...or detected Event Type Warning Cause A corrupted flash file system was found on the 3ware RAID controller during boot up The 3ware RAID controller stores configuration parameters as files in its flash...

Page 262: ...settings in case they were not able to be restored 0041 Unit number assignments lost Event Type Warning Cause The unit number assignments have been lost This may have occurred as a result of a soft r...

Page 263: ...B is OK If an error is found the controller will attempt to correct the error by reading the primary copy If the primary copy is valid the backup DCB will be rewritten to rectify the errors Action AMC...

Page 264: ...s risen above the warning threshold Action The Battery Backup Unit is presently still able to backup the 3ware RAID controller but you should replace the battery pack if the warning continues 0047 Bat...

Page 265: ...and remove the 3ware RAID controller 2 Remove the BBU control module and battery module from the 3ware RAID controller 3 Unplug the battery from the control module 4 Return the BBU control module and...

Page 266: ...h Event Type Error Cause The battery pack temperature being monitored by the Battery Backup Unit has risen above the acceptable range However the BBU is still able to backup the 3ware RAID controller...

Page 267: ...is too high Event Type Error Cause The battery pack temperature being monitored by the Battery Backup Unit is too high The BBU is unable to backup the 3ware RAID controller Action Check for sufficient...

Page 268: ...stall Guide for your controller 004F Cache synchronization skipped Event Type Warning Cause The cache synchronization that is normally performed when power is restored after a power failure was skippe...

Page 269: ...backup the 3ware RAID controller in case of a power failure This message is posted to the host when this health check has completed 0053 Battery capacity test is overdue Event Type Information Cause...

Page 270: ...Event Type Error Cause The Battery Backup Unit has detected a battery fault during a charge cycle The Battery Backup Unit is not ready and is unable to backup the 3ware RAID controller Action Replace...

Page 271: ...ry is below the error level The Battery Backup Unit is not ready and is unable to backup the 3ware RAID controller Action Replace the battery pack See Also See the Install Guide for your controller 00...

Page 272: ...D controller The Battery Backup Unit periodically evaluates the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure This message is posted when the res...

Page 273: ...3 005F Cache synchronization failed some data lost Event Type Error Cause The 3ware RAID controller performs cache synchronization when system power is restored following a power failure The cache syn...

Page 274: ...s The following information is available in the appendices Appendix A Glossary on page 265 Appendix B Software Installation on page 271 Appendix C Compliance and Conformity Statements on page 280 Appe...

Page 275: ...computer wares hardware software and firmware A leading brand of high performance high capacity Serial ATA SATA RAID storage solutions 3ware Sidecar An external enclosure or chassis for use with a 3wa...

Page 276: ...number Unique number assigned to every 3ware controller in a system starting with zero Create an array The process of selecting individual disk drives and selecting a RAID level The array will appear...

Page 277: ...ut a unit without powering down the system and move the unit to another controller Compare to Delete which erases all unit configuration information from the drive Exportable unit or drive In 3BM BIOS...

Page 278: ...and Single logical units are examples of one tier units RAID 1 RAID 5 and RAID 6 are examples of two tier units and as such will have sub units RAID 10 and RAID 50 are examples of three tier units and...

Page 279: ...ached to a single disk drive On a controller with a Multi lane serial port connector one connector supports four ports Port ID A unique identifier for a specific port in a system Also called a drive I...

Page 280: ...iping The process of breaking up files into smaller sizes and distributing the data amongst two or more drives Since smaller amounts of data are written to multiple disk drives simultaneously this res...

Page 281: ...ettings All of these settings can be modified later from the 3DM 2 software You do not have to complete them at this time There are two versions of the installer one for use in a graphical user interl...

Page 282: ...al ATA RAID Controller User Guide 3 From the Welcome screen click Next to start the installation process Figure 104 Welcome Installation Screen 4 On the License Agreement page accept the agreement and...

Page 283: ...reen 6 Select what components you want to install and click Next 3DM and CLI are applications that let you set up and manage RAID units 3DM is browser based CLI is a command line interface The Firmwar...

Page 284: ...vel of notifications you want to be emailed about Errors You will be notified of Errors only Warnings You will be notified of Warnings and Errors Information You will be notified of Information Warnin...

Page 285: ...u want to restrict access to localhost connections Enabling this feature prevents people from checking the status and administering the controller from across the Internet or Intranet If you want to a...

Page 286: ...ting the Incoming Port on page 79 When you are ready click Next to continue Figure 111 3DM2 Specify Listening Port 11 If you want the Installation Wizard to connect to 3DM 2 after you finish the wizar...

Page 287: ...n that is about to occur If you want to make changes use the Back button to move back through the screens When you are ready click Install to continue Figure 113 Installation Summary Screen 13 When th...

Page 288: ...s installer freebsd x86 packages installer freebsd x86_64 2 Type name of install file console and press Enter The install file name will be one of the following depending on your operating system and...

Page 289: ...M under Linux or FreeBSD The following steps describe how to uninstall software on Linux and FreeBSD from the command line If you do not use the console option the installer will assume you want GUI m...

Page 290: ...f not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular insta...

Page 291: ...on Technical Regulations and or normative documents EN 55022 Limits and methods of measurements of radio interference character istics of information technology equipment EN 61000 4 2Electromagnetic c...

Page 292: ...or parts replaced under this provision shall become the property of AMCC 3ware Sidecar Hardware 1 Year Hardware Warranty AMCC warrants this product against defects in material and workmanship for a p...

Page 293: ...is not liable for and does not cover under warranty any costs associated with servicing and or the installation of AMCC products This warranty sets for the entire liability and obligations of AMCC wi...

Page 294: ...a product For information about the status of a replacement please contact AMCC Technical Support AMCC Technical Support and Services Product information Frequently Asked Questions software upgrades...

Page 295: ...city test completed 0050 258 Battery capacity test is overdue 0053 259 Battery capacity test started 004E 257 Battery charging completed 0056 260 Battery charging fault 0057 260 Battery charging start...

Page 296: ...3DM 109 auto carving 86 auto carving policy 82 auto carving policy setting 198 available drives 3DM 208 B background initialization after power failure 146 background tasks background rebuild rate def...

Page 297: ...1 227 Controller Settings page 3DM 195 Controller Summary page 3DM 187 conventions in the user guide ix creating a unit 3BM 97 basic steps 20 configuration options 92 definition 266 first time in BIOS...

Page 298: ...t tolerant definition 267 FCC Radio Frequency Interference Statement 280 firmware definition 267 downloading 165 showing version 187 188 updating 166 updating in Windows 167 Flash file system error de...

Page 299: ...ed unit status 136 Migrating unit status 136 migrating a unit 116 206 definition 268 Migration completed 0035 247 Migration failed 0034 246 Migration paused 003E 251 Migration started 0033 246 mirrore...

Page 300: ...zing background tasks 156 task duration 157 Scheduling page 3DM 199 Sector repair completed 0023 237 security certificate when starting 3DM 69 security message related to active content in the 3ware H...

Page 301: ...uses 135 Unit Maintenance in 3DM 203 unit number definition 270 unit statuses 135 verifying a unit 148 in 3BM 149 in 3DM 149 volumes 191 write cache 3DM 196 write cache enabling and disabling 108 Unit...

Page 302: ...94 volumes in a unit 191 multiple from one unit 86 resulting from auto carvings 191 W Warranty 282 WHQL Windows Hardware Quality Labs Microsoft 281 WinAVAlarm 139 Windows alert utility WinAVAlarm 139...

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