3D Histech Pannoramic 250 FLASH II, User Manual, Page: 118 / 137

Pannoramic 250 FLASH II 1.18.1 User’s Guide 5 Troubleshooting and Maintenance
5.2 Troubleshooting
This section describes the most common troubleshooting solutions for the Pannoramic 250 FLASH II
product. If any problem arises that does not have solution in this manual, contact the service
personnel.
The product does not start
•
Power supply is interrupted
1. Make sure that both the main power supply switch and the side switch are on (see
section 1.1.4 Main parts of the Base Unit ).
2. Check cable connections.
Control software has stopped
•
Magazine jammed
1. Exit control software.
2. Switch off control computer and the power supply, disconnect power supply cable
(see section 1.1.4 Main parts of the Base Unit ).
3. Remove protective covers (see section 5.3.1 Opening the protective cover ).
4. Remove slide or magazine manually (see sections 5.3.4 Removing a jammed or
broken slide or 5.3.6 Removing a magazine from the transporting system ). If a
jammed magazine cannot be removed, contact service personnel.
5. Reattach protective covers.
6. Reconnect power supply cable of the base unit and the control computer to line
power supply.
7. Switch on the power supply of the Pannoramic 250 FLASH II (see section 1.1.4 Main
parts of the Base Unit ).
8. Switch on the control computer.
9. Launch control software.
Illumination error! Probably there is a problem with the Xenon FLASH lamp. Please, turn off the
scanner.
•
Contact 3DHISTECH Service for support.
Image is black
•
Contact 3DHISTECH Service for support.
May 29, 2014 – Rev. 1 3DHISTECH Ltd.
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