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User Manual 3000SP
Rev. 1.1 16/03/2021

Identification: MD-AL-GI-00
Rev. 1.1 of 16/03/2021 - Application: GID

12.2.3.

Troubleshooting

Status of LEDs present on the adapter

Irregular communication with inverter

NET (left LED): steady on

COM (central LED ): off

SER (right LED): flashing on

Figure 88 - Irregular communication status between the inverter and adapter

Check the Modbus address set on the inverter:
Enter the main menu with the ESC key (first key on the left), go to System Info and press ENTER to

enter the submenu. Scroll down to the Modbus address parameter and make sure it is set to 01
(and in any case, other than 00).

If the value is not 01, go to “Settings” (basic settings for hybrid inverters) and enter the Modbus
Address menu where the 01 value can be set.

Check that the Ethernet adapter is correctly and securely connected to the inverter, making sure to
tighten the two cross-head screws provided. Check that the network cable is correctly inserted into

the device and modem, and that the RJ45 connector is correctly crimped.

Irregular communication with remote server

NET (left LED ): off

COM (central LED): on

SER (right LED): flashing on

Содержание AZZURRO 3000SP

Страница 1: ...Reg no 03225010481 REA AR no 94189 ISO 9001 Certified Company Certificate no 9151 CNS0 IT 17778 Zucchetti Centro Sistemi S p A Green Innovation Division Via Lungarno 248 52028 Terranuova Bracciolini...

Страница 2: ...Installation tools 15 3 5 Wall installation position 16 3 6 Assembly instructions 17 4 Electrical connections 19 4 1 Connecting the battery 20 4 2 Connecting a Pylontech battery 21 4 2 1 Connecting a...

Страница 3: ...ns in three phase mode 64 7 1 CT Battery Communication RS485 Connections 66 7 2 Operation 69 7 2 1 Preliminary checks 69 7 2 2 First start up of the inverter 70 7 2 3 FREEZING current sensors 72 7 2 4...

Страница 4: ...ID 12 1 1 Installation 92 12 1 2 Configuration 93 12 1 3 Verification 102 12 1 4 Troubleshooting 105 12 2 Ethernet adapter 110 12 2 1 Installation 110 12 2 2 Verification 112 12 2 3 Troubleshooting 11...

Страница 5: ...right statement Copyright of this manual belongs to Zucchetti Centro Sistemi S p A No part of this manual including the software etc may be copied reproduced or distributed in any form or by any means...

Страница 6: ...nual describes the assembly installation electrical connection commissioning maintenance and troubleshooting of the ZCS 3000SP storage inverter Keep this manual so that it is accessible at all times R...

Страница 7: ...support The 3000SP storage system is the best solution to optimise the use of energy produced by renewable sources The system is able to manage the bidirectional flow of electricity while controlling...

Страница 8: ...rsons the equipment and its components Contact the nearest authorised service centre for any repairs or maintenance Contact your distributor for information on the nearest authorised service centre DO...

Страница 9: ...ter must only be installed by qualified personnel and only after obtaining the appropriate authorisations and permits as required by the local regulations DO NOT place explosives or flammable material...

Страница 10: ...taller when setting up the system or when the batteries are replaced and the storage system is modified In the case of parallel connections of multiple Pylontech or WeCo batteries please refer to the...

Страница 11: ...GID Beware of high voltage Beware of high temperatures Complies with the European Standards CE Ground connection point Read this manual before installing the inverter Indication of the allowable temp...

Страница 12: ...lip over shake or jerk the packaging during transport Before opening the box please check that the packaging of the product is intact and has not been damaged or tampered with Once the packaging has b...

Страница 13: ...bracket 3 2 Contents of the packaging Carefully check the contents of the packaging before installation making sure that no element inside the packaging is missing or damaged The package should contai...

Страница 14: ...functioning of the system the inverter and batteries must be installed in an environment with the following characteristics Dry clean and sheltered place Ambient temperature between 25 C and 60 C Rel...

Страница 15: ...ommended drill bit 6mm To drill holes in the wall for fixing the bracket 2 Screwdriver To screw and unscrew screws for the various connections 3 Wire stripper To prepare the cables for wiring 4 4 mm A...

Страница 16: ...P inverter and batteries 3 5 Wall installation position The 3000SP storage inverter must be installed vertically on the wall to ensure rapid and effective heat dissipation or at an inclination not exc...

Страница 17: ...oles paying attention to the force and depth with which they are inserted 3 Fix the mounting bracket to the wall using the screws and flat washers supplied Figure 6 Instructions for fixing the bracket...

Страница 18: ...and or its partners may not carry out any technical repairs or maintenance work or move the inverter or battery packs from and to the ground if they are installed at a height of more than 180 cm from...

Страница 19: ...connecting the Pylontech batteries to the 3000SP storage inverter is supplied separately It is recommended to ensure that your storage kit is equipped with this accessory In the case of Pylontech and...

Страница 20: ...he cable which has the quick coupling for the batteries must be positioned in the relative positive and negative terminals of the installed battery 4 Replace the waterproof cover and secure it with th...

Страница 21: ...ed to the battery by inserting the RJ45 8 pin plug into the appropriate connection 1 In the case of Pylontech batteries insert the plug into the CAN port of the single battery Figure 11 Pylontech comm...

Страница 22: ...es connect one of the two power cables e g the positive orange one to the master battery inserting the fast contact into the appropriate terminal then connect the other cable e g the negative black on...

Страница 23: ...ABLE 0 6M and ZST CABLE 1 5M in the LINK connection PORT insert this cable in LINK CONNECTION PORT 0 of the second battery which will be called Slave 1 If additional batteries are present a new jumper...

Страница 24: ...dent contact the ZCS Service Centre at the toll free number 800 72 74 64 available on in Italy or open a ticket by going to the support section of our website https www zcsazzurro com it support 4 3 C...

Страница 25: ...tching them on and disconnecting them one at a time measuring the and terminals with the tester Make sure that the difference between the voltages of all the batteries is less than 2 Volts b Set the D...

Страница 26: ...e between the batteries e In case of additional batteries the communication cable will be connected as indicated above for the connection of the MASTER battery to SLAVE 1 f The last battery will only...

Страница 27: ...ser Manual 3000SP Rev 1 1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID Figure 20 Parallel connection of four WeCo batteries Figure 21 Parallel connection of five WeCo ba...

Страница 28: ...Rev 1 1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID 4 4 CT Battery Communication RS485 Connections Figure 22 Wiring diagram of the 3000SP storage inverter in a system p...

Страница 29: ...sitioned on the phase cable exiting the photovoltaic inverter utility side or from the production counter and will only measure the energy generated by the photovoltaic inverter 2 If it is necessary t...

Страница 30: ...he exchange sensor and CTpv for the production sensor 6 If using Pylontech batteries the communication cable between the inverter and batteries is supplied as an accessory inside the transparent bag i...

Страница 31: ...3000SP inverter CAN communication 3000SP CAN port CANH pin1 CANL pin2 GND pin3 WeCo CAN port CANH pin1 CANL pin2 GND pin3 Figure 12 End of WeCo communication cable with inverter side terminal in the C...

Страница 32: ...terproof cover and secure it with the 4 screws tighten the cable gland 8 Below are some simplified diagrams showing the correct and incorrect installation of the current sensors As shown in the figure...

Страница 33: ...ables connected in parallel directly under the import export meter make sure all the phase cables pass through the CTa sensor as shown in the figure Figure 29 Correct positioning of the current sensor...

Страница 34: ...REEN PE 4 Replace the waterproof cover and secure it with the 4 screws tighten the cable gland Figure 13 Connecting the network cable to the GRID terminal block 4 6 Connecting the critical load EPS fu...

Страница 35: ...figure 31 so as to connect the critical loads and electrical grid coming from the import export meter to the normally closed input and the critical loads and LOAD input of the storage inverter to the...

Страница 36: ...to select the option of the current menu or to move to the next number 5 2 Indicator lights Indicator of the charge status Green When the system is in charging control status the green LED flashes Whe...

Страница 37: ...or permanent the red LED is steady It is necessary to check the list of current events 5 3 Operating status Operating status Green discharging light Green charging light Red alarm light Discharge Stea...

Страница 38: ...For lithium batteries make sure that the communication cable has been connected correctly 6 2 Procedure for initial set up 1 Switch off the photovoltaic system and any other energy generation from re...

Страница 39: ...ce and after a few seconds will turn off except for the RUN indicating LED Figure 35 Battery status after setting the POWER switch to ON and pressing the SW button In the case of WeCo batteries press...

Страница 40: ...scharge V 6 Max charge current A 13 End of charge V 7 Overvoltage threshold Note settings 4 to 13 will only be present if the DEFAULT option has been selected 1 Date and time The date time format of t...

Страница 41: ...27 31 Slovakia ZSD 08 Belgium 20 Korea 32 CEI 0 21 Areti 09 UK G59 21 Sweden 33 49 Reserved 10 China 22 General Europe 11 France 23 CEI 0 21 External 3 Battery type Use the Up and Down keys to select...

Страница 42: ...ress the ESC Menu key first key from the left to enter the main menu 2 Use the Enter key fourth key from the left to enter the 1 Settings submenu and scroll down with the arrow until the CT Direction...

Страница 43: ...current measured with respect to the voltage At power up i e during the initial waiting time make sure that there is more than 200W of power on the CTa three phase in IMPORT conditions in order to co...

Страница 44: ...eated when the machine is restarted in the future 6 At this point the photovoltaic system can be switched on for production Figure 40 Switching on the photovoltaic inverter 6 4 Menu From the main scre...

Страница 45: ...ters Safety 8 Date and time 1 Battery parameters 1 Battery Parameters 1 Battery Type 7 Max discharge current A 2 Battery capacity 8 Min voltage threshold 3 Depth of discharge 9 Min discharge voltage V...

Страница 46: ...eys to change the value of the capacity Press OK to move to the next digit and then confirm the setting wait for OK to appear on the display When setting this parameter refer to the relative datasheet...

Страница 47: ...and press OK to enter the menu for setting the minimum discharge voltage Press the Up and Down keys to change the value of the minimum discharge voltage Press OK to move to the next digit and then con...

Страница 48: ...s very important for lead acid batteries while it is not so important for lithium batteries with BMS 11 End of charge Voltage only for DEFAULT batteries Select 11 End of charge V and press OK to enter...

Страница 49: ...m Address and press OK to enter the menu for selecting the communication address Press the Up and Down keys to change the first digit press OK to go to the next one and confirm After setting the addre...

Страница 50: ...ergency Power Supply Select 9 Set EPS mode and press OK to enter the menu for setting the EPS mode The following screen appears on the display 9 Set EPS mode 1 EPS setting 1 Enable EPS Disable EPS 2 S...

Страница 51: ...it all other situations it should be ignored 11 Self test Select 11 Self test and press OK to enter the self test interface Note this setting is only used in Italy and is therefore visible only if co...

Страница 52: ...cation GID Wait Testing 27 S1 Wait Test 27 S1 OK Wait Testing 27 S2 Wait Test 27 S2 OK Wait Testing 81 S1 Wait Test 81 S1 OK Wait Testing 81 S2 Wait Test 81 S2 OK Wait Testing 81 S1 Wait Test 81 S1 OK...

Страница 53: ...9 S2 229V 204ms Press down 27 S1 195 5V 400ms Press down 27 S1 228V 408ms Press down 27 S2 92V 200ms Press down 27 S2 227V 205ms Press down 81 S1 50 5Hz 100ms Press down 81 S1 49 9Hz 103ms Press down...

Страница 54: ...ed based on the grid frequency according to the requirements of the local standards This option allows setting the delay time expressed in seconds with which the change in P power occurs 4 Set QV time...

Страница 55: ...lect 1 Set Auto Mode and press OK to set automatic mode In this mode the device will automatically establish the start and end of the charging to ensure that the energy stored in the battery and the b...

Страница 56: ...ced by the photovoltaic system and supplied by the battery is less than that required by the loads the missing energy will be taken from the grid Press the Down key from the main menu to access the in...

Страница 57: ...ser can select one or more time intervals both hourly and daily during which the battery will be forced to charge also drawing power from the grid if the power supplied by the photovoltaic system is n...

Страница 58: ...ious initialisation voltage and frequency parameters in order to adapt the inverter to installation sites where thresholds different from those required by the national standards are required To chang...

Страница 59: ...on the errors currently present in the inverter in particular you will be able to view the number of errors the identification code and date time at which they occurred An example of the screen is sh...

Страница 60: ...ery set 3 System Info System info 1 Serial number Serial number of the machine Software version Software version installed Hardware version Hardware version RS485 address Address of Wi Fi communicatio...

Страница 61: ...he AC power and turning off the batteries If Pylontech batteries are used set the switches of each battery in the pack to 0 If WeCo batteries are used press the POWER button for 5 seconds until the RU...

Страница 62: ...message Communication Failed appears switch off the inverter and repeat the procedure starting from step 7 13 Once the update has been completed successfully it is necessary to change the country cod...

Страница 63: ...formation and to request the firmware update files please contact the ZCS Azzurro Technical Support on the toll free number 800 727464 only in Italy 6 4 5 Energy Statistics Energy statistic To enter t...

Страница 64: ...two phases lighting and refrigerator are also taken into account for its automatic operation and the balance of power flows takes into consideration the entire photovoltaic production and the absorpti...

Страница 65: ...hat the system manages the energy storage according to a global logic of a three phase system which takes into account the production and consumption on all phases Therefore this configuration is reco...

Страница 66: ...l therefore measure both the energy fed into the grid by the photovoltaic system and the energy withdrawn to meet the requirement of the utilities on its phase the CTb and CTc each positioned on the o...

Страница 67: ...is electric electronic noise near the cable that may cause interference use FTP network cables The cable can be extended by up to 100 metres with a minimum loss of signal Figure 45 Extending the cabl...

Страница 68: ...topper G 4 Route the CT cable through the cable gland to the right of the cover connect the cable to the CT terminal supplied then insert the CT terminals into the corresponding ports CTa for CTb and...

Страница 69: ...t sensors Figure 48 Incorrect positioning of the current sensors 7 2 Operation 7 2 1 Preliminary checks Please carry out the following checks before commissioning the inverter 1 The 3000SP inverter mu...

Страница 70: ...and any other energy generation from renewable sources this can be done by disconnecting the AC power to the photovoltaic inverter by means of the disconnecting switch installed on the system Alterna...

Страница 71: ...ce and after a few seconds will turn off except for the RUN indicating LED Figure 50 Battery status after setting the POWER switch to ON and pressing the SW button In the case of WeCo batteries press...

Страница 72: ...guration of the current sensors This can be done once the inverter has been started by following these steps 7 Press the ESC Menu key first key from the left to enter the main menu 8 Use the Enter key...

Страница 73: ...laced by the power readings shown in this menu Therefore when turning on the system or during the initialisation it is necessary to make sure that all three phases have a power of more than 500W in IM...

Страница 74: ...PV 90 90 on all phases have been met it will be possible to freeze this situation so that it does not have to be repeated on future system start ups a Press the second key to display the FREEZE messa...

Страница 75: ...CTpv Scale Factor item is highlighted Press the Enter key 3 Enter the password 0001 using the up and down arrow keys to change the highlighted value by one unit and the ENTER key to move to the next...

Страница 76: ...76 121 User Manual 3000SP Rev 1 1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID Figure 56 Switching on the photovoltaic inverter...

Страница 77: ...functioning To check the proper functioning of the inverter follow these steps 1 Switch of all photovoltaic generation sources 2 Lower the circuit breaker switch dedicated to protecting the 3000SP the...

Страница 78: ...r power flows from either the photovoltaic system or the battery 5 Once the countdown is over the batteries will start to deliver power according to the availability towards the utility trying to rese...

Страница 79: ...above are not verified check the CT positioning and direction by consulting the sections on correct installation and initial start up 8 1 Checking the settings 1 Below is a summary of all the setting...

Страница 80: ...CTpv Scale Factor 1 00 Single phase configuration 3 00 Three phase configuration CT Direction check the blocking status of the CTs Battery type check if the battery model on the display is consistent...

Страница 81: ...81 121 User Manual 3000SP Rev 1 1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID...

Страница 82: ...82 121 User Manual 3000SP Rev 1 1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID 9 Technical specifications TECHNICAL DATA 3000SP...

Страница 83: ...enu from the standard interface Select Event List in the menu screen then press OK to access the list of alarms and errors Error code Error name Error description Possible solution ID01 GridOVP Grid v...

Страница 84: ...owed by the inverter Adjust the number of photovoltaic modules connected in order to reduce the PV production The inverter automatically returns to its normal operating state after the appropriate cor...

Страница 85: ...are internal errors of the 3000SP Switch off the unit by disconnecting the AC and DC switches and wait for at least 5 minutes Switch the unit back on again by closing the AC and DC switches and check...

Страница 86: ...communication cable between the battery and the 3000SP inverter ID53 SpiCommL ose SPI communication error ID65 ID77 are internal errors of the 3000SP inverter Switch off the unit by disconnecting the...

Страница 87: ...he load ID84 Long dist OFF Shutdown signal of the 3000SP inverter Switch of the inverter and contact technical support ID85 Battery Voltage is low Battery voltage is low Minimum voltage level has been...

Страница 88: ...he battery Alternatively reduce the charge and discharge current value set If the error persists contact Technical Support ID105 BatOTC Over temperature protection of battery charge ID106 BatUTD Under...

Страница 89: ...cation GID Cleaning the heatsink Use an air compressor a soft dry cloth or soft bristled brush to clean the heatsink Do not use water corrosive chemical substances or aggressive detergents to clean th...

Страница 90: ...torage Store the inverter in a dry place where the ambient temperature is between 25 and 60 C 11 4 Disposal Zucchetti Centro Sistemi S p a is not liable for the disposal of the equipment or parts ther...

Страница 91: ...2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID With your cooperation in the correct disposal of this product you contribute to the reuse recycling and recovery of the product a...

Страница 92: ...there is no need to open the front cover of the inverter In order to monitor the inverter the RS485 communication address must be set to 01 directly from the display Installation tools Cross screwdri...

Страница 93: ...tch on the inverter by following the procedure described in the manual 12 1 2 Configuration Configuration of the Wi Fi adapter requires the presence of a Wi Fi network near the inverter in order to ac...

Страница 94: ...signal does not reach the inverter a system must be installed to amplify the signal and bring it to the installation location 1 Activate the search for the Wi Fi networks on your telephone or PC so th...

Страница 95: ...pter i e AP_ where indicates the serial number of the Wi Fi adapter shown on the label of the device which operates as an access point Figure 61 Connection to Access Point for Wi Fi adapter on iOS sma...

Страница 96: ...0 Rev 1 1 of 16 03 2021 Application GID Figure 62 Password of external Wi Fi adapter Note To ensure that the adapter is connected to the PC or smartphone during the configuration procedure enable auto...

Страница 97: ...Wi Fi connection even if the internet is not available Figure 64 Screen indicating that the Internet cannot be accessed 4 Open a browser Google Chrome Safari Firefox and enter the IP address 10 10 100...

Страница 98: ...elds are filled in with the inverter information The language of the page can be changed using the command in the top right hand corner Figure 66 Status screen 6 Click on the Wizard setup button in th...

Страница 99: ...available wireless network 1 8 Enter the password of the Wi Fi network Wi Fi modem clicking on Show Password to make sure it is correct the password should not contain special characters and spaces N...

Страница 100: ...n MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID Figure 68 Screen for entering the password of the wireless network 2 9 Click Next again without ticking any of the options relating to the system se...

Страница 101: ...ure 70 Final configuration screen 4 11 At this point if the configuration of the adapter is successful the last configuration screen will appear and the telephone or PC will unpair from the inverter s...

Страница 102: ...it two minutes after configuring the adapter and then go back to the Wi Fi network selection screen to verify that the AP_ network is no longer present The absence of the Wi Fi network in the list wil...

Страница 103: ...in and enter the status page Check the following information a Wireless STA mode i Router SSID Router name ii Signal Quality other than 0 iii IP address other than 0 0 0 0 b Remote server information...

Страница 104: ...tatus NET left LED steady on COM central LED steady on READY right LED flashing on Figure 75 Final status of LEDs If the NET LED does not light up or if the Remote Server A option in the Status page s...

Страница 105: ...off and READY will start to flash quickly The adapter has now returned to its initial state At this point the configuration procedure can be repeated again The adapter can only be reset when the inve...

Страница 106: ...c settings for hybrid inverters and enter the Modbus Address menu where the 01 value can be set Check that the Wi Fi adapter is correctly and securely connected to the inverter making sure to tighten...

Страница 107: ...at the router has access to the network and that the connection is stable check that a PC or smartphone can access the Internet Check that port 80 of the router is open and enabled to send data Reset...

Страница 108: ...Wi Fi mobile hotspot option wait a few seconds for the wireless network to be created To change the name of the wireless network SSID or your password select Configure Wi Fi hotspot Figure 80 Configur...

Страница 109: ...he one activated by the smartphone and then enter the password associated with it which can be changed from the personal hotspot settings If at the end of configuration Connected appears next to Remot...

Страница 110: ...operation in order to achieve stable data transmission from the inverter to the server In order to monitor the inverter the RS485 communication address must be set to 01 directly from the display Inst...

Страница 111: ...nsert the network cable network into the appropriate port on the inside of the adapter and tighten the ring nut and cable gland to ensure a stable connection Figure 83 Inserting the network cable insi...

Страница 112: ...able to the modem 6 Switch on the inverter by following the procedure described in the manual 7 Unlike Wi Fi cards the Ethernet adapter does not need to be configured and starts transmitting data shor...

Страница 113: ...1 16 03 2021 Identification MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID Figure 86 Initial status of LEDs 2 Final status NET left LED steady on COM central LED steady on SER right LED flashing o...

Страница 114: ...System Info and press ENTER to enter the submenu Scroll down to the Modbus address parameter and make sure it is set to 01 and in any case other than 00 If the value is not 01 go to Settings basic set...

Страница 115: ...e brand and model of the home router you are trying to connect to the Ethernet adapter some router brands may have closed communication ports In this case contact the customer service of the router s...

Страница 116: ...nd easier as there is no need to open the front cover of the inverter Installation tools Cross screwdriver 4G adapter 1 Switch off the inverter following the procedure described in this manual 2 Remov...

Страница 117: ...the connection and ensure correct contact between the two parts Secure the 4G adapter by tightening the two screws inside the package a b Figure 91 Inserting and securing the 4G adapter 4 Switch on th...

Страница 118: ...LEDs present on the adapter 1 Initial status NET left LED off COM central LED flashing on SER right LED flashing on Figure 92 Initial status of LEDs 2 Registration NET left LED flashes rapidly for abo...

Страница 119: ...Figure 94 Irregular communication status between inverter and adapter Check the Modbus address set on the inverter Enter the main menu with the ESC key first key on the left go to System Info and pre...

Страница 120: ...ure 95 Irregular communication status between the adapter and remote server Check that the 4G signal is present in the installation location the adapter uses the Vodafone network for 4G transmission i...

Страница 121: ...fication MD AL GI 00 Rev 1 1 of 16 03 2021 Application GID 13 Warranty terms and conditions To view the Warranty Terms and Conditions offered by ZCS Azzurro please refer to the documentation inside th...

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