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108
Problem
Possible causes
Possible solution
If you are not able to
connect to the network,
the phone will continue to
send out signals as it
attempts to locate a base
station. Doing so consumes
battery power and will
consequently shorten
standby time.
Change your
location to one
where the network
is accessible, or
temporarily turn
off your phone.
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the
phone’s battery.
micro-SIM
card error
The micro-SIM card
malfunctions or is
damaged.
Take the micro-SIM
card to your
service provider for
testing.
The micro-SIM card is
inserted improperly.
Insert the
micro-SIM card
properly.
There is debris on the
micro-SIM card contacts.
Use a soft, dry
cloth to clean the
micro-SIM card
contacts.
Unable to
connect to
the network
The micro-SIM card is
invalid.
Contact your
service provider.
You are not within the
network’s service area.
Check the service
area with your
service provider.
The signal is poor.
Move to an open
space, or if you are
inside a building,
move closer to a
window.