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ENGLISH
Troubleshooting
If the LUX™ LCD detects an internal error or a wrong connection, it will show
an error code on the display panel and will stop functioning. These codes will
allow you to identify the cause of the error and help you find the solution to the
problem. If the error persists, please call our customer service department for
assistance at 1-855-928-6748.
E1:
Internal circuits have disconnected.
Self-help:
Call our customers service department for assistance.
E2:
The internal sensor has short-circuited or the unit is
overheating.
Self-help:
Try to cool the unit by turning it off and unplugging as well
as removing the cooking pot.
E3:
Unit is overheating.
Self-help:
Try to cool the unit by turning it off and unplugging as well
as removing the cooking pot. If the E3 message persists,
the cooking pot or heating plate may be deformed. You will
need to contact our customer service department.
E4:
Pressure switch has malfunctioned.
Self-help:
Check the cooking pot for warping. Check the heating plate
for any food residue.
Problem
Easy Solution
The lid cannot
be opened at
the end of the
cooking cycle
• Please be advised that the lid can’t be opened until the
floating valve drops down.
• Make sure you turn the regulator to steam until all internal
pressure is released and the lid opens easily.
• If this occurs frequently, the gasket may need to be
adjusted.
Steam is
escaping from
the lid
• Close the lid correctly ensuring there is no gap between
lid and base.
• Ensure the silicone gasket is clean, free from damage or
cracks and is properly inserted.
• If problem persists, call our customer service department.
Self-locking
pin does not
rise
• Close the lid correctly ensuring there is no gap between
lid and base.
• Ensure the silicone gasket is clean, free from damage or
cracks and is properly inserted.
• Ensure that the self-locking pin can move freely.
• If problem persists, call our customer service department.
Содержание LUX
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