CentreWare Internet Services
Phaser 4622
System Administrator Guide
127
Support
The CentreWare Internet Services Support page provides easy access to the Xerox web site, to allow
diagnostic information to be sent to Xerox or to initiate an on-line troubleshooting session. The page
can also be set up to show Xerox support telephone numbers and the contact details for the system
Administrator.
To Edit Xerox or Administrator Support Contact Details
1.
At your Workstation, open the web browser, enter the
TCP/IP Address
of the machine in the
Address bar.
2.
Press
Enter
.
3.
Click on the
Support
tab.
4.
Click on the
Edit Settings
button.
5.
Enter the contact details in the entry fields.
6.
Click on the
Apply
button to accept the settings.
7.
Click on
OK
.
If prompted, enter the Administrator’s
User ID
admin
and
Password
1111
, and click on
Login
.
To transmit diagnostic information or to start an on-line troubleshooting session
1.
At your Workstation, open the web browser, enter the
TCP/IP Address
of the machine in the
Address bar.
2.
Press
Enter
.
3.
Click on the
Support
tab.
4.
Click on the
Send Diagnostic Information to Xerox
button. If prompted, enter the
Administrator’s
User ID
admin
and
Password
1111
, and click on
Login
.
5.
Click on the
Start an Online troubleshooting session at www.xerox.com...
button.
To start an online troubleshooting session
1.
At your Workstation, open the web browser, enter the
TCP/IP Address
of the machine in the
Address bar.
2.
Press
Enter
.
3.
Click on the
Support
tab.
4.
Click on the
Start an Online troubleshooting session at www.xerox.com...
button.
5.
The machine’s diagnostic information is transmitted to Xerox then an online trouble shooting
session begins. Follow the on-screen information.
Содержание Phaser 4622
Страница 1: ...Version 2 0 February 2014 Xerox Phaser 4622 System Administrator Guide ...
Страница 12: ...Machine Connection Phaser 4622 System Administrator Guide 6 Connection Ports Front View Type A USB Port ...
Страница 48: ...Network Installation Phaser 4622 System Administrator Guide 42 ...
Страница 70: ...Printer Drivers Phaser 4622 System Administrator Guide 64 ...
Страница 78: ...Network Accounting Phaser 4622 System Administrator Guide 72 ...
Страница 104: ...Security Phaser 4622 System Administrator Guide 98 ...
Страница 134: ...CentreWare Internet Services Phaser 4622 System Administrator Guide 128 ...
Страница 140: ...Software Upgrade Phaser 4622 System Administrator Guide 134 ...
Страница 148: ...Troubleshooting Phaser 4622 System Administrator Guide 142 ...
