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may still temporarily disconnect your service. In such cases they
must:
• Immediately notify you of their temporary action.
• Reconnect service when the source of damage is removed.
• Inform you of your right to bring a complaint to the FCC
under FCC rules.
The telephone company may make changes to its communications
facilities, equipment, operations, or procedures. Such action must
be reasonable, required in the operation of their business, and
consistent with FCC rules. They must give you prior written
notification if the changes can:
• Make your machine incompatible with their equipment.
• Require modification or alteration of the machine.
• Otherwise physically affect performance of the machine.
When programming emergency numbers and/or making test calls
to emergency numbers:
• Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
• Perform such activities in the off-peak hours, such as early
morning hours or late evenings.
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