15 Problem Solving
486
P
roblem Solv
in
g
15
027-745
O
O [Cause] The address of the DNS server has not been registered on
the machine.
[Remedy] Either register the address of the DNS server on the
machine, or set the address of the job template server with
its IP address.
027-746
O
O [Cause] The protocol settings on the job template pool server are
incorrect.
[Remedy] Set up the correct port.
027-750
O [Cause] Attempted to give a fax/print/iFax command to the scan
document.
[Remedy] Fax/print/iFax features are unavailable for scan
documents. Set the job flow correctly.
027-751
O [Cause] An error occurred during job flow processing.
[Remedy] Check the settings of the job flow.
027-752
O [Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following actions:
z
Link mailboxes only to job flows that do not have
mandatory entry fields.
z
Set the default values to the mandatory fields of the job
flow.
027-753
O [Cause] 1) Attempted to execute the service while the port
necessary for the job flow is either deactivated or disabled.
2) Attempted to execute a job flow to send e-mail using the
encryption or digital signature feature while S/MIME
communication is disabled.
[Remedy] For Cause 1) Have your System Administrator check the
port status.
For Cause 2)Enable S/MIME communication, or modify
the job flow so that e-mail is sent by not using the
encryption or digital signature feature.
027-754
O
[Cause] The setting contents for [DocuWorks Signature] or [PDF
Signature] on the job flow are not appropriate.
[Remedy] Check the DocuWorks and PDF signatures for both the
system data settings (machine's current settings) and the
executed job flow settings. If these settings are not the
same, change either of them.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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