Error Code
491
P
roblem Solv
in
g
15
034-500
O
[Cause] Unable to communicate due to an incorrect phone number.
[Remedy] Check the phone number, and try again.
034-501
O
[Cause] Unable to communicate because the specified telephone
line does not exist.
[Remedy] Check the telephone line, and try again.
034-505
O
[Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the machine conditions are
not improved by performing the relevant remedy, contact
our Customer Support Center.
034-506
O
[Cause] The destination machine does not have the remote copy
feature (for printing the multiple sets of a received
document).
[Remedy] Check if the destination machine has the remote copy
feature.
034-507
O
[Cause] The specified password is not identical with the ID number
of the destination machine.
[Remedy] Check the password and the phone number.
The destination machine may be set not to send its ID
number. Check the setting of the destination machine.
This error code also appears when polling is rejected.
034-508
034-509
034-510
O
[Cause] An error occurred during fax transmission.
[Remedy] Check the settings and the phone number, and send the
fax again. If the machine conditions are not improved by
performing the relevant remedy, contact our Customer
Support Center.
034-511
O
[Cause] A document for relay broadcasting cannot be transmitted.
[Remedy] Select [Address Book] to print an address list, and check if
the relay station is correctly registered. If the registered
address is incorrect, modify it. Check also the contents of
the address number registered at the relay station.
For information on Relay Broadcast, refer to "Relay Broadcast
(Transmitting Documents Through a Relay Station)" (P.158)
For information on Remote Relay Broadcast, refer to "Remote Relay
Broadcast (Performing Relay Broadcast to Remote Locations)" (P.162).
034-512
O
[Cause] An infinite loop was detected on the remote relay
broadcast.
[Remedy] Check the abbreviated number of the relay broadcast.
Check also the abbreviated number registered in the relay
station.
For information on Remote Relay Broadcast, refer to "Remote Relay
Broadcast (Performing Relay Broadcast to Remote Locations)" (P.162).
034-515
O
[Cause] The destination machine has a problem.
[Remedy] Check the conditions of the destination machine.
034-519
O
[Cause] The number of destinations specified for the broadcast
transmission exceeded the upper limit.
[Remedy] Wait until the waiting jobs decrease, or reduce the number
of destinations, and try again.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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