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Troubleshooting

This chapter provides troubleshooting tips.

Troubleshooting the Fiery EX2101

Startup diagnostics are described in the

Installation and Service Guide

for service

technicians. If you see any startup error messages on Command WorkStation or if the
Fiery EX2101 does not reach the Idle state, contact your authorized service/support
center.

Troubleshooting during Setup from the Control Panel

The following section explains some error and alert messages you may see during Setup
that may not be self-explanatory.

Network Setup messages

After this Setup screen

This message

Means

Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)

No AppleTalk zone found.

The Ethernet network cable is not attached to the
connector on the Fiery EX2101, or the network cable is
not plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Fiery EX2101, you must connect the network cable to the
Fiery EX2101 before performing AppleTalk Setup.
This message may also mean that the AppleTalk network
does not have zones. Zones are not required for printing to
the Fiery EX2101. Press OK to continue.

Protocol Setup or Service
Setup (Network Setup)

You must first enable
a network port.

Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.

Appendix A:
Troubleshooting

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Содержание 2101

Страница 1: ...Fiery EX2101 for Xerox 2101 CONFIGURATION GUIDE...

Страница 2: ...for the supported platforms and network environments It also includes guidelines for setting up UNIX Windows NT 4 0 2000 2003 and Novell NetWare servers to provide printing services to users The Prin...

Страница 3: ...reeForm Fiery Link Fiery Prints Fiery Spark NetWise PrintMe PrintMe Enterprise PrintMe Networks RIPChips ScanBuilder Splash Unimobile Velocity Velocity Balance Velocity Build Velocity Estimate Velocit...

Страница 4: ...ity to operate this equipment Industry Canada Class B Notice This Class B digital apparatus complies with Canadian ICES 003 Avis de Conformation Classe B de l Industrie Canada Cet appareil num rique d...

Страница 5: ...including the U S Export Administration Regulations 2 you transfer to the person or entity all of the Software and Documentation including all copies updates upgrades prior versions component parts t...

Страница 6: ...of the Software by the United States Government is subject to restrictions as set forth in FAR 12 212 or DFARS 227 7202 3 227 7202 4 and to the extent required under U S federal law the minimum restr...

Страница 7: ...indows with TCP IP 2 2 Configuring a Windows NT 4 0 2000 2003 server to communicate with the Fiery EX2101 2 3 Fiery EX2101 on a NetWare network 2 8 Tips for experts IPX networks 2 9 Overview of IPX pr...

Страница 8: ...9 Ensuring virus free operation of the Fiery EX2101 on a network 3 10 About the Fiery EX2101 default password 3 11 Chapter 4 Performing Setup from the Control Panel Fiery EX2101 Setup from the Control...

Страница 9: ...ote Fiery Setup 5 3 Server Setup options 5 5 Job Log Setup 5 7 Network Setup 5 8 Adapters Ports 5 8 Protocols 5 9 Services 5 14 Printer Setup options 5 38 Printer connections 5 38 PS PostScript Setup...

Страница 10: ...the Control Panel 7 10 Maintaining optimal Fiery EX2101 performance 7 11 Using FieryBar 7 12 Messages 7 12 Activity light 7 12 Commands 7 13 Installing a ZIP drive for Font Archiving 7 14 Starting an...

Страница 11: ...01 The term Windows is used to refer to Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP and Windows Server 2003 wherever appropriate The term Setup is used to refer to configuring the Fie...

Страница 12: ...on the Fiery EX2101 Chapter 2 provides guidelines for setting up Windows network servers and UNIX systems for printing to the Fiery EX2101 and for using Fiery WebTools Chapter 3 describes how to prepa...

Страница 13: ...port number to publish print connections between the print server and a remote computer The IMAP internet message access protocol retrieves e mail messages The POP3 post office protocol retrieves e m...

Страница 14: ...network along with the Fiery EX2101 For more information see the User Software Installation Guide Configuring the network server When network servers are required configure those servers to provide cl...

Страница 15: ...EX2101 available on the network Network server UNIX Mac OS Windows Fiery EX2101 Fiery EX2101 Prepare a network node Connect the Fiery EX2101 to the copier and the network If you use a computer runnin...

Страница 16: ...work A variety of physical arrangements is possible with each logical arrangement For example twisted pair Ethernet networks commonly use a star configuration around a hub rather than a bus arrangemen...

Страница 17: ...r 2 Fiery EX2101 connected to copier TCP IP http for Fiery WebTools TCP IP Printing on this network Mac OS computers can print directly using the AppleTalk and TCP IP protocols Mac OS X computers can...

Страница 18: ...ng on this network All Windows computers can print through the NetWare server For using Fiery WebTools A Windows computer with TCP IP http loaded 1 3 3 4 IPX protocol Another supported protocol TCP IP...

Страница 19: ...ol LAN with NETBEUI etc Printing on this network Windows clients can print using a protocol available on the Windows NT 4 0 2000 2003 print server Windows computers can print using TCP IP with the lpd...

Страница 20: ...1 Windows computer User Software Installation Guide 2 Fiery EX2101 Setup Chapter 4 TCP IP nbt For Windows printing Windows SMB printing enabled on the Fiery EX2101 Windows NetBios and TCP IP enabled o...

Страница 21: ...lpd protocol Another supported protocol TCP IP client PC 4 Printing on this network UNIX workstations with the TCP IP lpd protocol can print directly and act as host for shared printing TCP IP client...

Страница 22: ...EX2101 before connecting it to any network device If the Fiery EX2101 has just finished processing wait five seconds after the system reaches the Idle state before using the power switch on the back o...

Страница 23: ...an 8 pin RJ 45 connector that plugs into the RJ 45 socket on the Fiery EX2101 NOTE The 100BaseT type supported by the Fiery EX2101 is100BaseTX also known as Fast Ethernet If an Ethernet hub is used i...

Страница 24: ......

Страница 25: ...equire no special configuration they are not discussed in this chapter except for use in a Windows NT 4 0 2000 2003 environment see the following section Fiery EX2101 on a TCP IP network with Windows...

Страница 26: ...it or run the Fiery utilities In Fiery EX2101 Setup enable TCP IP and enter the IP address subnet mask and gateway address for the Fiery EX2101 Enter these addresses manually or use DHCP or BOOTP prot...

Страница 27: ...Windows NT 4 0 2000 2003 server create a printer for each Fiery EX2101 print connection install the appropriate printer drivers and optionally share the printer on the network see Installing the Fier...

Страница 28: ...local Domain Name Services DNS equivalent It has the same format as the etc hosts file on UNIX servers The format of the hosts entry is IP Address TAB host name TAB comments where TAB indicates that...

Страница 29: ...server You can specify sharing of the printer during installation of the Fiery EX2101 printer files If you have not yet installed the Fiery EX2101 printer files on the Windows NT 4 0 2000 2003 print...

Страница 30: ...it up the Add Printer Wizard dialog box appears Follow the procedures in the User Software Installation Guide Windows NT 4 0 Before printing connect to the print server computer and select the Fiery E...

Страница 31: ...ind more detail in your Microsoft documentation Print a Configuration page see Printing a Configuration page from the Control Panel on page 7 10 Use the information on this page to determine the curre...

Страница 32: ...dery objects The term bindery server is used to refer to a Novell file server running NetWare in bindery emulation mode The term NDS is used to describe components of a NetWare operating system runnin...

Страница 33: ...on one NetWare print server per bindery server Queues in each print server can store jobs for any print connection on the Fiery EX2101 Overview of IPX printing to the Fiery EX2101 NetWare file servers...

Страница 34: ...re server for printing The following sections explain how to set up a NetWare file server so networked users can print to the Fiery EX2101 from their workstations and the Fiery EX2101 can obtain print...

Страница 35: ...mn Configuring an NDS connection Abbreviations FS file server PS print server PQ Print queue on the NetWare server On NDS FS In Setup from Command WorkStation On client workstation In NETADMIN Create...

Страница 36: ...t Rights are established by network administrators Setting the NetWare bindery context You can connect only one directory tree to the Fiery EX2101 If you need to connect additional NetWare servers you...

Страница 37: ...ows clients for printing Before setting up client workstations for printing perform Network Setup see Network Setup options on page 4 13 and verify that the settings reflect the entities you created i...

Страница 38: ...PServer service in Bindery emulation or through NDS Novell Directory Services For more information on IPX based printing see Fiery EX2101 on a NetWare network on page 2 8 NOTE Setting up a NetWare env...

Страница 39: ...es dynamically Bidirectional communication features in NDPS are not supported on the Fiery EX2101 Configuring a NetWare server for printing with NDPS To configure a NetWare server for printing with ND...

Страница 40: ...t tools to manage print jobs that originate from all workstations on the network Tips for experts UNIX workstations Setting up the Fiery EX2101 in a UNIX environment has the same requirements as setti...

Страница 41: ...2003 printer driver enter the remote printer name for Queue Name under LPR Settings in the Configure Standard TCP IP Port Monitor dialog box Setting up the Fiery EX2101 on TCP IP networks Every machi...

Страница 42: ...network printers 2 In the file or utility used by your network specify the remote printer name the print server protocol the queue and the spool file for the Fiery EX2101 name you assigned 3 Make the...

Страница 43: ...ators can use UNIX utilities for viewing the list of jobs and for printing and removing jobs that are spooled to UNIX servers If the network includes a Windows NT 4 0 2000 XP workstation that has TCP...

Страница 44: ......

Страница 45: ...ions Although there may be an administrator or operator charged with certain duties all users have equal access to the system and job management tools Maximum control might be appropriate for a high v...

Страница 46: ...agement Guide Print queue This is the standard Fiery EX2101 queue Jobs sent to the Print queue are processed and printed in the order they are received Jobs prioritized by an operator with the job man...

Страница 47: ...inistrator password to protect the Fiery EX2101 from random or accidental changes to Setup For information on setting or changing the passwords see Setting passwords on page 7 2 NOTE The FACI is avail...

Страница 48: ...iery WebTools features If you do not specifically set these passwords all users have access to all Fiery WebTools functions see Passwords on page 3 3 Fiery WebTools include Status WebLink WebDownloade...

Страница 49: ...manipulate reorder reprint and delete jobs currently spooling processing or printing on the Fiery EX2101 It also allows the administrator and operator to edit and merge jobs Thumbnails A and B and vie...

Страница 50: ...ctions but all other system functions are accessible to all users including printing to all Fiery EX2101 print connections and managing all jobs from the job management tools 3 An administrator and op...

Страница 51: ...e process started automatically whenever Windows XP is started As the central element of Fiery EX2101 system software the Server process controls the spooling rasterizing and printing of jobs as well...

Страница 52: ...functions on the Fiery EX2101 require the FACI For more information contact your authorized service support technician NOTE The FACI is available as an option If you do not configure the remaining Set...

Страница 53: ...rect Windows NT 4 0 2000 2003 domain name This is especially important for Windows printing also known as SMB printing If you have the FACI installed right click the My Computer icon on the desktop an...

Страница 54: ...hapter 1 The network should already be installed and operational 6 Turn on the copier and then the Fiery EX2101 For information on how to start the Fiery EX2101 see Starting the Fiery EX2101 on page 7...

Страница 55: ...rd Change the default password from a Windows 98 Me client computer by using the following procedure If you have the FACI installed you can change the Fiery EX2101 administrator password in the same w...

Страница 56: ...ed to step 2 2 In the Windows Security dialog box click Change Password and enter the following For example if you want to change to Fiery 2 For User name administrator For Domain Windows NT 4 0 or Lo...

Страница 57: ...hese groups of options Server Setup to specify system options Network Setup to specify all the active network systems that transmit print jobs to the Fiery EX2101 Printer Setup to specify how print jo...

Страница 58: ...and proceed to the next option Display window shows status information and options for setting up the Fiery EX2101 Up and down arrow buttons scroll menus options and settings Menu button cancels witho...

Страница 59: ...to strong shocks If the display window breaks and the liquid crystal material leaks out do not inhale ingest or touch it If the material gets on your skin or clothing wash it off with soap and water...

Страница 60: ...splayed on the corresponding line of the display window When a button is active a special character appears in the display window next to the button Up and down arrow buttons Use these buttons to scro...

Страница 61: ...isplays the following Cancel Job Press the top line selection button to cancel the job currently processing The Fiery EX2101 cancels the job before printing begins Job name The name of the document cu...

Страница 62: ...ted to the copier and provides grayscale samples to troubleshoot problems with the copier or the Fiery EX2101 Settings on the Test Page may include Server Name Printer Model and date and time the Test...

Страница 63: ...e through the direct connection Shut Down Shut down all Fiery EX2101 activity in the correct manner and then restart Use this option instead of the power switch on the back of the Fiery EX2101 The fol...

Страница 64: ...etup If an Administrator password has been set on the Fiery EX2101 you are prompted to enter it before you can perform Setup see page 7 2 4 When prompted confirm your choice to proceed to Setup 5 Pres...

Страница 65: ...when the correct information is displayed Information entry options You must specify the information for your site the printer name or IP address Use the up and down arrow buttons to scroll through t...

Страница 66: ...edit or press OK to select the choice and continue From the starting position press the up or down arrow buttons to enter the first character When the correct character appears press the right arrow b...

Страница 67: ...xit from the Setup menu Server Setup options The Server Setup menu allows you to specify system information that pertains to the Fiery EX2101 and all users To access the menu follow the instructions o...

Страница 68: ...include accented or composite characters such as or For mixed platform networks choose the option that gives the best overall representation of the special characters you use Enable Printing Groups Y...

Страница 69: ...ceive print jobs over the network systems that are used at your site If the Fiery EX2101 is configured to enable more than one protocol it automatically switches to the correct protocol when it receiv...

Страница 70: ...he appropriate settings 5 When you have finished entering port settings choose Exit Port Setup and then choose Protocol Setup 6 Enter the appropriate settings for the protocol s you will use 7 When yo...

Страница 71: ...own in this chapter to the left of each menu heading Ethernet Setup Enable Ethernet Yes No Yes Select Yes if you have Ethernet cabling connected to the Fiery EX2101 Ethernet Speed Auto Detect 100 Mbps...

Страница 72: ...m a DHCP or BOOTP server Turn on or restart the Fiery EX2101 and allow it to reach Idle Make sure the DHCP or BOOTP server is running and then perform Fiery EX2101 Setup To configure the Fiery EX2101...

Страница 73: ...y EX2101 should search for its IP address Both DHCP and BOOTP allow the Fiery EX2101 to obtain the Ethernet IP address and Subnet Mask automatically Depending on your network the Fiery EX2101 may be a...

Страница 74: ...ng with TCP IP see Chapter 2 Subnet Mask This option allows you to modify the subnet mask for printing with TCP IP over Ethernet To set the subnet mask enter one of the following values 255 0 0 0 if t...

Страница 75: ...o the copier on your network in advance Primary DNS server IP address 0 0 0 0 This option only appears if you have selected No to Get DNS Automatically Enter the IP address of the DNS server assigned...

Страница 76: ...automatically enabled and does not require setup as follows To specify the frame types the Fiery EX2101 uses for IPX SPX protocols choose IPX SPX Setup from the Protocol Setup menu You must choose at...

Страница 77: ...save your changes exit Setup restart the Fiery EX2101 and print a Configuration page The Configuration page lists only one of the frame types that were successfully bound If you answer No to this opt...

Страница 78: ...ll network connected to the Fiery EX2101 Choose NDS Setup if your network uses NetWare in native mode Choose Bindery Setup if your network uses NetWare in bindery emulation mode If your network uses b...

Страница 79: ...Setup Before entering NDS settings make sure the Fiery EX2101 is connected to the network and that you have configured an NDS directory tree with a printer print server and one or more Print queue obj...

Страница 80: ...st Browsing to find the User Login object begins with the NDS tree that you selected previously with Select NDS Tree Use the up and down arrow buttons to scroll through a list of objects in the tree b...

Страница 81: ...resents your current location The second line contains A list of objects in the current container directly below your current location The symbol to go up one level With a container object selected ch...

Страница 82: ...OK to browse the NDS tree to the Print Queue subtree Browsing to find the container object begins with the NDS tree that you selected previously with Select NDS Tree In each subsequent browse screen t...

Страница 83: ...set up more than one Novell server to handle Fiery EX2101 print jobs an additional menu is displayed for this purpose The options are Add File Server creates a new file server connection to the Fiery...

Страница 84: ...your network does not have a large number of file servers Choose Search by Name if the number of file servers is so large that scrolling through the list would take a long time If you selected From L...

Страница 85: ...name or select guest Enter Your File Server Password Enter the password for logging in to your NetWare file server NetWare Print Server Print Server Name Select the name of the print server that you c...

Страница 86: ...upported servers This option allows you to view the list of file servers currently connected to the Fiery EX2101 that is servers you have added in Bindery Setup You are notified if there are none When...

Страница 87: ...etup Bindery Setup Remove File Server Remove support for File server name This option allows you to select a NetWare file server from a list of connected file servers and remove the connection to it Y...

Страница 88: ...Server Setup menu If you do not reset the interval the default value of 15 seconds is used Network Setup Service Setup Windows Setup Enable Windows Printing Yes No Yes Enabling Windows Printing enable...

Страница 89: ...devices cannot pass across a router without a WINS name server Setting up the WINS name server is outside the scope of this manual To find out if a name server is available contact your network admin...

Страница 90: ...splay the current list If you choose to reboot the Fiery EX2101 reboots to Idle Choose Domain List of domains Select the workgroup or domain from the list Workgroup or Domain Enter the name of the wor...

Страница 91: ...ble Port 9100 Yes No Yes This option enables applications to open a TCP IP socket to the Fiery EX2101 at Port 9100 to download a print job Port 9100 Queue Direct Print Queue Hold Queue Print Queue Spe...

Страница 92: ...rver Fiery E mail User Name Enter the user name of the e mail account This is typically the part of the e mail address that precedes the symbol For example in the address pat test com the user name is...

Страница 93: ...a unique e mail address to remotely administer the E mail Services via e mail This includes the Fiery Address Books designed for use in controlling user access to E mail Services If an error occurs w...

Страница 94: ...Community Name public by default for write access Once it is changed the new community name must be entered to write any information through remote Setup Up to 32 ASCII characters including spaces ca...

Страница 95: ...CESS PRINTER SETUP OPTIONS In the following list of options default values where applicable appear in brackets NOTE For users to use the Fiery utilities and WebTools or print to the Fiery EX2101 over...

Страница 96: ...download jobs to the Print queue Jobs that are printed to the Print queue are spooled to the Fiery EX2101 disk and printed on a first in first out basis Only queues published in the Printer Setup are...

Страница 97: ...ether to print a master document when it is created using FreeForm If you select Yes when a user creates a master document it is Ripped held in the Fiery EX2101 Hold queue and printed for your referen...

Страница 98: ...Select Reverse to print the pages of your job from last to first Print to PS Error Yes No No Specify whether the Fiery EX2101 should print the available portion of a print job when it encounters a Pos...

Страница 99: ...to the main Setup menu without making any changes PCL Setup options PCL Setup allows you to set defaults to control printer output These defaults can be overridden by the user from within an applicati...

Страница 100: ...nes 5 128 60 Specify the number of lines to be printed per page Font Size pt 12 00 When the number selected in Font Number represents a proportionally spaced scalable font the Font Size option appears...

Страница 101: ...d to help you manage print jobs but are not required for printing Job Log Setup allows you to specify whether the Fiery EX2101 prints and clears its log of printed jobs automatically Change Password a...

Страница 102: ...are brackets Auto Print Job Log Every 55 Jobs Yes No No Use this option to specify whether the Fiery EX2101 prints the Job Log after every 55 jobs Setting the Job Log for automatic printing is useful...

Страница 103: ...abytes of the fonts Only the Administrator should perform font archiving The Administrator password can prevent the casual user from accessing the Font Archiving menu TO BACK UP OR RESTORE FONTS Back...

Страница 104: ...only to the Fiery EX2101 from which those fonts were archived to the ZIP disk NOTE Perform Restore Fonts only after reinstallation or restoration of Fiery EX2101 system software Additionally if you h...

Страница 105: ...ore backed up fonts from the ZIP disk Select Continue to overwrite all the fonts currently resident on the Fiery EX2101 hard disk Select Cancel to keep the currently resident fonts intact When restora...

Страница 106: ......

Страница 107: ...the local Setup window Some Setup options cannot be accessed from remote Setup Use local Setup or the Fiery EX2101 Control Panel instead NOTE The FACI is available as an option Regardless of how you...

Страница 108: ...Set Up Fiery Start Command WorkStation and choose Setup from the Server menu The Setup window appears You see the available settings only when you select the particular option For example to view or...

Страница 109: ...dress of the Fiery EX2101 To access Setup from Command WorkStation start the Command WorkStation application 2 Log in as Administrator 3 For Fiery WebSetup click WebSetup when the Fiery EX2101 home pa...

Страница 110: ...g up the Fiery EX2101 from a Windows Computer Regardless of how you access Setup remotely the following window appears NOTE The interface of remote Setup from Command WorkStation and Fiery WebSetup is...

Страница 111: ...setup from Command WorkStation Major differences between the two are noted Server Name Specify a name for the Fiery EX2101 This is the name that appears in the Chooser on an AppleTalk network If you...

Страница 112: ...characters you use Print Start Page Specify whether the Fiery EX2101 should print a start page when it is turned on or restarted The Start Page displays information about the Fiery EX2101 including s...

Страница 113: ...number of pages and other job information Auto Clear Job Log every 55 Jobs Specify whether the Fiery EX2101 clears the Job Log after every 55 jobs If you do not select this option the Fiery EX2101 sa...

Страница 114: ...work settings in Network Setup Adapters and ports view currently configured network adapters and port settings Protocols including AppleTalk IPX SPX and TCP IP Print Services including LPD printing TC...

Страница 115: ...X2101 is connected Similarly when you select a different setting such as 100 Mbps Full Duplex make sure the same settings are configured for the network port Protocols You can change AppleTalk IPX SPX...

Страница 116: ...Windows XP Local Area Connection Properties Control Panel opens 2 Click the General tab 3 Select the protocol to modify Unless you have installed additional protocols the choices are EFI Appletalk dr...

Страница 117: ...55 11 Network Setup AppleTalk The current AppleTalk zone appears...

Страница 118: ...X SPX Use this option to specify IPX SPX frame types The Fiery EX2101 supports the following Ethernet frame types for IPX SPX Ethernet 802 2 Ethernet 802 3 Ethernet II and Ethernet SNAP You can also a...

Страница 119: ...e Fiery EX2101 requires a unique valid IP address You can set a static address or specify that the Fiery EX2101 use DHCP or BOOTP to obtain IP addresses automatically NOTE If you specify the DHCP or B...

Страница 120: ...The Fiery EX2101 stores assigned IP addresses even if you later disable TCP IP If you need to assign the Fiery EX2101 IP address to another device first set the Fiery EX2101 address to a null address...

Страница 121: ...le LPD Printing Service Select to enable or disable LPD printing services NetWare Printing PServer options The following procedures for setting up NetWare printing depict the windows from local Setup...

Страница 122: ...one NDS tree can be connected To specify or change the NDS Tree click Modify and specify settings in the NDS Print Server dialog box as follows The currently selected NDS Tree and Print Server are di...

Страница 123: ...55 17 Network Setup 2 In the NDS Connection dialog box that appears double click an NDS tree in the list on the left 3 Navigate to the NDS container and click OK If necessary enter the password...

Страница 124: ...Computer 4 Select a container from the Containers list 5 Double click a print server from the Select Print Server list The full path to the print server appears Another way to change the path is to c...

Страница 125: ...55 19 Network Setup 6 Click OK The Server Setup dialog box appears displaying the path to the selected print server on the Network Setup tab...

Страница 126: ...ING FROM REMOTE FIERY EX2101 SETUP 1 Select Enable NDS and click Change Trees 2 In the NDS Configuration window that appears double click an NDS tree in the Available Trees list 3 In the Select User L...

Страница 127: ...55 21 Network Setup 4 Navigate to the NDS container select it and click Next If necessary enter the password...

Страница 128: ...55 22 Setting up the Fiery EX2101 from a Windows Computer 5 Select Use Default Print Queue Root or navigate to the Print Queue Root and click Finish...

Страница 129: ...55 23 Network Setup 6 Click OK The NDS Configuration window appears displaying information about the print server...

Страница 130: ...Setup tab specify Bindery services The currently connected servers are displayed A maximum of eight bindery servers can be connected To add remove or change bindery connections click Modify and specif...

Страница 131: ...k Modify in the Bindery Setup dialog box The Bindery Connections dialog box appears 2 Select a file server from the Select File Server list If the File Server User Name and Password dialog box appears...

Страница 132: ...d click Add The name of the newly added server appears in the Connected Servers list To add another server repeat the preceding steps You can connect a maximum of eight servers 4 When you finish addin...

Страница 133: ...MOVE BINDERY CONNECTIONS FROM LOCAL FIERY EX2101 SETUP 1 Click Modify in the Bindery Setup dialog box The Bindery Connections dialog box appears 2 Select a server from the Connected Server list and cl...

Страница 134: ...Setup 3 Select a file server from the Available Servers list If the File Server User Name and Password dialog box appears enter the appropriate user name and password to log on to the selected file s...

Страница 135: ...d Servers list 5 When you finish adding servers click OK TO REMOVE BINDERY CONNECTIONS FROM REMOTE FIERY EX2101 SETUP 1 Select Enable PServer mode from the Service1 tab 2 Click Bindery Setup The Novel...

Страница 136: ...from a Windows Computer 4 With the file server selected in the Selected Servers list click Remove 5 Click OK Poll Interval local Setup or PServer Poll Interval remote Setup Specify the polling interva...

Страница 137: ...t to enable SMB Server Message Block the file and printer sharing protocol built into Windows Enabling SMB lists the Fiery EX2101 on the network so that Windows clients can print to a particular print...

Страница 138: ...Enter information about the printer up to 15 characters These comments are listed in the Properties of the Fiery EX2101 in Network Neighborhood Lowercase letters are allowed in this field Domain or Wo...

Страница 139: ...ote Setup Up to 32 ASCII characters including spaces can be used for the community name Write Community Change the SNMP Community Name public by default for write access Once it is changed the new com...

Страница 140: ...dy be enabled on the Fiery EX2101 and on users computers A Java enabled Web browser and a valid IP address are required for each user For details on supported browsers and computer requirements see th...

Страница 141: ...g Enable Port 9100 Print Services Enables applications to open a TCP IP socket to the Fiery EX2101 at Port 9100 to download a print job Port 9100 Queue Allows you to attach Port 9100 to any of the pub...

Страница 142: ...ng files Enabling e mail services is also required for printing an E mail log Enable Print via E mail If selected print jobs sent via e mail are accepted If this option is cleared print jobs sent via...

Страница 143: ...ns e mail messages for the Fiery EX2101 NOTE The account name entered in this field must first be specified on the mail server by the administrator Fiery E mail Address Enter the name of the e mail ac...

Страница 144: ...s in the Printer Setup tab Printer Connections PS PostScript Setup PCL Setup local Setup only NOTE In the following illustrations Device name represents the model of the copier connected to the Fiery...

Страница 145: ...Reverse prints jobs in reverse order so the first page is on the top of the stack and the last page is on the bottom Collate Specify how to output multiple page multiple copy jobs Face Down Printing...

Страница 146: ...nts unavailable on the Fiery EX2101 hard disk generate a PostScript error and do not print This setting does not apply to PDF files font substitution occurs automatically for PDF files Print to PS Err...

Страница 147: ...PCL Setup options on page 4 43 NOTE PCL printing is supported for Windows computers only Mac OS computers must use the PostScript driver NOTE In the following illustrations Device name represents the...

Страница 148: ...Command WorkStation LE NOTE To change the Group Name or Group Password settings for a job that a user has already sent from an application use the job management tools TO SET UP PRINTING GROUPS AND PA...

Страница 149: ...ed the network configuration or other settings affecting the Windows XP software you must restart Windows XP by choosing Start Shut Down at the Taskbar for those changes to take effect When you have f...

Страница 150: ...print from Command WorkStation Command WorkStation LE include the Test Page Font List Job Log and E mail Log For information on these Fiery EX2101 pages see the Job Management Guide TO PRINT THE CONFI...

Страница 151: ...remote management You can access the Fiery WebTools from a Windows or Mac OS computer TO SET UP FIERY WEBTOOLS ON THE FIERY EX2101 1 In Fiery EX2101 Network Setup enable TCP IP 2 Set a valid unique IP...

Страница 152: ...2101 options in Network Setup and Printer Setup You also must prepare each user s workstation to communicate with the Fiery EX2101 over the Internet or intranet For more information about Network Setu...

Страница 153: ...set TO CHANGE THE WEBLINK DESTINATION 1 Start your Internet browser 2 Enter the IP address or the DNS name of the Fiery EX2101 The Fiery EX2101 home page appears 3 Enter the Administrator password if...

Страница 154: ......

Страница 155: ...ment Setting printer defaults including modes imaging paper size handling error handling Printer Setup page 4 39 and 5 38 PS Setup page 4 41 and page 5 39 Printing Guide Setting up the job environment...

Страница 156: ...assword to protect the Fiery EX2101 from unauthorized changes to Setup If a password is set previously you are required to enter it when you run Setup or access the job management tools with certain p...

Страница 157: ...w buttons to move between them Enter characters from left to right since the left arrow button is also a Delete key The password can be any combination of letters and numbers up to 19 characters Choos...

Страница 158: ...k FieryBar choose Setup Fiery and click to expand Passwords in the General Setup tab 2 Select the password you want to change 3 Type the password in both the Enter New Password and Verify New Password...

Страница 159: ...ry EX2101 from the FACI right click FieryBar and select Clear Server Using the Fiery EX2101 hard disk Be sure to back up your original data on your own media at the same time you store and save data o...

Страница 160: ...sses to the Fiery EX2101 This is done by sending messages to the Fiery EX2101 in e mail form The list will be added to the Fiery Address Books designed for controlling user access to E mail Services N...

Страница 161: ...by e mail to these commands with information about each request When managing address books see the following table Task Administrator subject field Administrator message field Fiery e mail response...

Страница 162: ...t cleared the reason is given To delete an address from an address book DeleteAddressFrom name of address book For example DeleteAddressFrom Admin name domain or display name name domain For example n...

Страница 163: ...1 Start your e mail client software application 2 Open a new message window 3 Enter the e mail address of your print server in the To line 4 Enter the command of a specified address book in the Subjec...

Страница 164: ...printing a Configuration page allow the Fiery EX2101 to restart and return to Idle In particular the restart is necessary if you specified the DHCP or BOOTP protocol to obtain an IP address automatic...

Страница 165: ...nt recurring print jobs or jobs that are not urgent to the Hold queue At low traffic times the administrator or a user of the job management tools with Operator privileges can move or copy all the Hol...

Страница 166: ...ys a flashing red message that describes the error Activity light The activity light in FieryBar indicates current Fiery EX2101 activity If the light is Solid red An error has occurred causing the Fie...

Страница 167: ...uttons on the front of the Fiery EX2101 Clear Server Clears all jobs in all server queues and all jobs archived on the Fiery EX2101 hard disk Check with the site administrator before choosing Clear Se...

Страница 168: ...chiving see Font Archiving on page 4 47 Starting and shutting down the Fiery EX2101 Generally you can leave the Fiery EX2101 running all the time This section describes how to shut down and restart th...

Страница 169: ...tart the Fiery EX2101 rather than using the power switch on the back of the Fiery EX2101 Restart Server restarts the Fiery EX2101 system software without shutting down the Fiery EX2101 operating syste...

Страница 170: ...s menu 3 Use the down arrow button to scroll to the last screen and choose Shut Down 4 Use the line selection button to choose Reboot System To access the FACI if installed you must enter the user nam...

Страница 171: ...inues processing and prints after the Fiery EX2101 is restarted If a job to the Direct connection is processing it does not finish processing or printing 2 Press the Menu button to display the Functio...

Страница 172: ......

Страница 173: ...sage Means Enable AppleTalk Network Setup Protocol Setup AppleTalk Setup No AppleTalk zone found The Ethernet network cable is not attached to the connector on the Fiery EX2101 or the network cable is...

Страница 174: ...ntial conflict with an existing tree connection for example if the connection was made through a NetWare 4 x server in emulation mode all bindery settings will be deleted If you choose OK and choose Y...

Страница 175: ...p PServer Setup Bindery Setup File server name not found Try again No file server with those letters was found when Fiery EX2101 queried the network Check the name of the NetWare file server check cab...

Страница 176: ...work is connected to the Fiery EX2101 The NetWare server you are trying to access is running Add Server Enter Your Login Name Enter Your File Server Password Network Setup Service Setup PServer Setup...

Страница 177: ...er has connected to a file server but is unable to log in to the file server or print server because the password has expired for the login account name or the named print server Select a different lo...

Страница 178: ...nerally cannot recover without intervention of the network administrator Error 197 indicates that you have exceeded the number of login attempts permitted for this account on the NetWare file server E...

Страница 179: ...not connected or a print job is ready but the copier is not turned on Printer not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for th...

Страница 180: ...lpd host name DNS name TCP IP host name page 2 1 Name of printer on lpd host machine print or hold UNIX etc printcap file BSD rp line print or hold page 2 16 Solaris lpadmin queuename print or hold pa...

Страница 181: ...yed The problem can occur when The Fiery EX2101 is initially turned on The Fiery EX2101 restarts You have changed settings affecting the server address and have not reconfigured the connection to the...

Страница 182: ...A A 10 Troubleshooting For information on other error conditions see the Job Management Guide...

Страница 183: ...changing from Control Panel 7 3 changing from Windows computer 7 4 for setting the WebLink destination 3 4 6 3 privileges 3 3 Alert Status screen 4 5 Allow Courier Substitution option 4 42 5 40 AppleT...

Страница 184: ...on xi problems connecting to print server A 8 Setup from 5 2 Command WorkStation command from FieryBar 7 13 Comment option Windows printing 4 34 5 32 Configuration page determining IPX frame types bou...

Страница 185: ...ction requirement 3 2 E Edit Connection Bindery Setup 4 30 explained 4 27 E mail Log printing from the Control Panel 4 6 E mail Service 5 36 E mail Service Setup option 5 36 E mail Setup 4 35 Enable A...

Страница 186: ...destination 6 3 Fiery WebSetup described 3 5 Fiery WebSpooler described 3 5 reprinting jobs in Printed queue 4 12 Fiery WebTools enabling 4 34 4 35 5 34 enabling only certain WebTools 6 2 Installer 3...

Страница 187: ...s 2 12 4 21 5 14 NetWare client setup 2 13 NetWare server setup 2 10 network diagram 1 6 overview of printing 2 9 setting up printing 2 10 terms used to describe 4 27 tips for experts 2 9 IPX SPX poll...

Страница 188: ...DS Novell Directory Services 2 12 print server poll interval 4 32 setting up network on the Control Panel 4 22 NetWare File Server Bindery connecting 4 27 4 28 finding available servers 4 28 removing...

Страница 189: ...Protocol 1 1 Port 9100 printing 5 35 Port 9100 Queue option 5 35 Port 9100 Setup 4 35 Port Setup from Control Panel 4 14 Ethernet Setup 4 15 PostScript error 4 42 PostScript Setup see PS Setup power b...

Страница 190: ...irect Connection option 4 40 5 38 Publish Hold Queue option 4 40 5 38 Publish Print Queue option 4 40 5 38 publishing connections overview 3 1 Q queues clearing all 7 5 publishing 4 40 5 38 R Remove F...

Страница 191: ...o 4 20 Server Setup 4 11 Service Setup 4 21 summary 4 1 Setup configuring the Server xi Shut Down command from Control Panel 4 7 SMB see Windows printing SMTP Simple Mail Transfer Protocol 1 1 SNMP Si...

Страница 192: ...figuration option 4 33 Use Character Set option 4 12 5 6 Use WINS Name Server option 4 33 5 32 utilities enabling protocol on the server 4 17 required print connections 4 39 V Verify Password option E...

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