
Error messages and troubleshooting
65
Alarm Dsp transfer
failed
Electronic
communication with
the digital signal
processor failed.
1. Cycle power to the
detector.
2. If problem persists,
contact Waters
Technical Service to
replace the personality
card.
Command received
while initializing.
Unable to process.
Data system
(Empower or
MassLynx) is
attempting to
communicate with
the instrument while
the instrument is
initializing.
1. Close the data system
and wait until both front
panel LEDs are green
(steady, not flashing).
2. Reconnect or restart the
data system.
Communication
error. Possible data
point loss.
Possible problem
with the data system
PC or personality
card.
1. Cycle power to both the
detector and the data
system PC.
2. If problem persists,
contact Waters
Technical Service.
Configuration not
found, defaults set
The instrument’s
CPU battery ceased
working.
Replace the instruments’s
CPU battery.
Delta between
previous and current
timestamp is
incorrect
Personality card
electronic error.
1. Cycle power to the
detector.
2. If error persists, contact
Waters Technical
Service to replace the
personality card.
Ethernet cable
disconnected.
The Ethernet cable
has been
disconnected.
1. Connect (or reconnect)
the Ethernet cable.
2. Reset communications
from the control panel or
console.
Startup and operating error messages: (Continued)
Error Message
Description
Corrective Action
Содержание ACQUITY UPC2
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