Eccellenza Café – Service Manual
August 5, 2013
105
Error Messages
MESSAGE DISPLAYED
CAUSE
POSSIBLE REMEDIES
Brewer Error
An error has been detected
with the brewer.
•
Verify the brewer motor wiring.
•
The brewer may be jammed. Repair or
replace the brewer.
•
The brewer motor may be jammed.
Repair or replace the brewer motor.
Brewer Home Error.
Press Start to find home
The brewer is not in the
home or starting position.
•
Press "
START
" (the
TEXT BOX
at the top of
the screen) to cycle the brewer.
•
The home switch may be defective or
needs to be re-adjusted or cleaned.
•
An electrical connection to the brewer
home switch is faulty.
•
The brewer brake may not be working
properly. Clean the brake or replace the
brewer motor.
Button Error
An error has been detected
with one of the interior
buttons.
•
An interior button may be stuck in the
pressed position. Try to loosen the jammed
button.
•
Firmware for the Eccellenza Café may
have been mistakenly downloaded into the
Eccellenza Express.
Call Key Operator
The cashbox in the changer
unit is full
(more than $220)
.
•
Empty the cashbox and reset the Key
Operator message.
Can Communic. Error
A communication error is
present between the control
board and expansion board.
•
Verify wiring connections to the expansion
board, control board, and LCD display.
•
The expansion board may need to be
replaced.
Change Printer Paper
The paper roll is spent.
•
Replace the paper roll.
Check Water Level Probes
The water tank is overfilling.
•
Clean the water level probes.
•
The water temperature may be too high
– lower the temperature.
•
Inlet valve may be leaking – replace inlet
valve.
Cup Tray Overflow Error
The cup tray on the front of
the door has overfilled.
•
Remove and empty the contents of the
cup tray.
•
Inspect the machine for a leaking outlet
valve.
Expansion Board Error
An error has been detected
with the expansion board.
•
Verify the wiring connections to the
expansion display.
•
Replace the expansion board.
Factory Data Error
The Factory Settings file you
are transferring is corrupt.
•
Get an updated Factory Settings file and
load it into the machine.