
P/N CWSI-IM-C3K6 Rev. F
© 2017 Johnson Controls. All rights reserved. All specifications and other information shown were current as of document revision
date and are subject to change without notice.
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The unknown device serial number will be displayed on the left and the serial number of the repeater it
is reporting to on the right. The two are separated by a dash. A repeater serial number of 000000
indicates the unknown device is no longer reporting to any enrolled repeater.
4.9.2 Removing a Device from the Unknown List
To remove a device from the unknown list the installer can choose to ignore it. If Ignore is chosen the
device will be moved to the ignored list and will no longer show an unknown trouble.
Warning: Do not
move an unknown device to the ignored list if you cannot identify it as being part of your
installation. If you are receiving unknown units that you cannot identify which may be from
another installation, the correct solution is to change the base code of your CP-3600(+).
To move the device to the ignored list, highlight the desired device and press the ignore soft key.
Note:
Any device appearing on the Unknown Units list will continue to show an unknown unit trouble
until it has been either ignored or enrolled. The device can only be enrolled after it is ignored
and then removed from the ignored list.
4.9.3 Displaying the Ignored Unit Screen
The ignored units list can be displayed by pressing the PROGRAM soft key then select the Ignored
Units menu item and press ENTER. The following is an example of one device being displayed on the
unknown units screen.
U n k n o w n U n i t s C h e c k i n g I n
I g n o r e
0 2 2 3 d 8 – 0 0 6 3 a f
Serial # of the
unknown unit
Serial # of the
repeater that the
unknown unit is
communicating
with
I g n o r e d U n i t s
R e m o v e
0 2 2 3 d 8 – 0 0 6 3 a f
Serial # of the
ignored unit
Serial # of the
repeater that the
unknown unit is
communicating
with