User's Manual
Troubleshooting 10-17
Version
8
Last Saved on 19/09/99 14:08
Satellite 2610/2650 User's Manual – 10CHAP.DOC – ENGLISH – Printed on 19/09/99 as 10_261UK
Diagnostic test
The diagnostic test program checks system components to help you
determine the cause of the computer’s problem.
Executing the diagnostic test program
To start the diagnostics, follow these steps:
1. Check all cables for loose connections.
2. Select
Restart (the computer) in MS-DOS mode?
from the
Shut
Down
window.
3. Be sure the computer is not in virtual 86 mode. The test will not run
in that mode. If you try to run the test in virtual 86 mode, the
following message will be displayed:
Cannot execute in a virtual 8086 mode.
If the preceding message is displayed, remove memory managers
from your config.sys file. See your MS-DOS documentation for
information on the config.sys file.
4. Go to drive C and at the DOS prompt
C:\>
, type
TDIAGS
. MS-DOS
loads the diagnostic test and displays the following screen:
TOSHIBA personal computer xxxx DIAGNOSTICS
version x.xx (c) copyright TOSHIBA Corp. 19xx
Test the DIAGNOSTICS (Y/N)
5. To execute the program type
Y
; to exit, type
N
.
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