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e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
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3. Electronic Filing related error
4. Remote scanning related error
Error code
Message displayed in
the TopAccess screen
Contents
Troubleshooting
2B10
There was no applicable job.
No applicable job error in job control
module
2B11
Job status failed.
JOB status abnormality
2B20
Failed to access file.
File library function error
2B30
Insufficient disk space.
Insufficient disk space in /BOX
partition
2B31
Failed to access Electronic Filing.
Status of specified Electronic Filing
or folder is undefined or being
created/deleted
2B32
Failed to print Electronic Filing
document.
Electronic Filing printing failure:
Specified document can not be
printed because of client’s access
(being edited, etc.).
2B50
Failed to process image.
Image library error
2B51
Failed to process print image.
List library error
2B71
Document(s) expire(s) in a few days
Documents expiring in a few days
exist
-
2B80
Hard Disk space for Electronic Filing
nearly full.
Hard disk space in /BOX partition is
nearly full (90%).
-
2B90
Insufficient Memory.
Insufficient memory capacity
2BA0
Invalid Box password specified.
Invalid Box password
2BA1
Incorrect paper size/ color mode
A Paper size or a color mode not
supported in the Electronic Filing
function is being selected.
2BB0
Job canceled
Job canceling
-
2BB1
Power failure occurred
Power failure
2BC0
System fatal error.
Fatal failure occurred
2BC1
Failed to acquire resource.
System management module
resource acquiring failure
2BD0
Power failure occurred during e-
Filing restoring.
Power failure occurred during
restoring of Electronic Filing
2BE0
Failed to get machine parameter.
Machine parameter reading failure
2BF0
Maximum number of page range is
reached.
Exceeding maximum number of
pages
2BF1
Maximum number of document
range is reached.
Exceeding maximum number of
documents
2BF2
Maximum number of folder range is
reached.
Exceeding maximum number of
folders
Error code
Message displayed in
the TopAccess screen
Contents
Troubleshooting
2A20
Failed to acquire resource
System management module
resource acquiring failure
2A40
System fatal error
System error
2A50
Job canceling
Job canceling
-
2A51
Power failure
Power failure