6.TROUBLESHOOTING FOR NETWORK CONNECTIONS
Printing Problems (Network Related) 103
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Macintosh environment
UNIX/Linux environment
No
.
Check...
Yes
No
Corrective Action
1
Is AppleTalk enabled on the
equipment?
Next
Step
Ø
Ö
Enable AppleTalk.
2
Are the IP address properties correctly
set?
Next
Step
Ø
Ö
Set up the IP address correctly.
3
Is the equipment available in the
Chooser when you click the LaserWriter
8 printer icon?
Next
Step
Ø
Ö
Make sure that the AppleTalk zone is
supported by the Macintosh client.
4
Can you access any other network
device from the Macintosh computer?
Next
Step
Ø
Ö
Refer to your Macintosh networking
documentation or contact Macintosh
technical support.
5
Can another Macintosh computer on
the network print to the equipment? If
so, compare the settings to determine
which need to be changed to support
print from this machine.
End
Ö
Refer to your Macintosh networking
documentation or contact Macintosh
technical support.
No
.
Check...
Yes
No
Corrective Action
1
Are the IP address properties correctly
set?
Next
Step
Ø
Ö
Set up the IP address correctly.
2
Is the LPR/LPD print correctly set?
Next
Step
Ø
Ö
Set up the LPD print service correctly.
3
Did you successfully install the UNIX/
Linux filters?
Next
Step
Ø
Ö
Refer to the
Software Installation
Guide
to install UNIX/Linux filters.
4
Did you successfully create and set up
a print queue?
Next
Step
Ø
Ö
Refer to the
Software Installation
Guide
to configure the print queue.
5
Can you print to the equipment using
LPD as the root?
Next
Step
Ø
Ö
Set up UNIX/Linux access for the
equipment to enable other users to print
from the Bourne shell. Refer to your
UNIX/Linux documentation for more
information.
6
Can you ping the equipment from your
computer?
Next
Step
Ø
Ö
Try a remote ping from another server.
If you can reach the equipment from
that server, check for conflicts between
the equipment and your current network
segment.
7
Is the LP Daemon functioning?
Next
Step
Ø
Ö
Reload Daemon or restart the system.
8
Can you print to the equipment?
End
Ö
Contact your service representative.
Содержание e-studio 2555c
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