94
Shandon Excelsior ES Operator Guide
Chapter
6
Troubleshooting
The instrument systems place the highest priority on specimen
integrity and processing quality. Excelsior ES continually
monitors its status, giving clear visual and audible warnings in the
event of a problem, and providing extensive specimen safety
measures.
The Thermo logo at the top of the screen is replaced by alert
•
icons, a highly visible indicator of instrument issues.
The Quality Control and Fault Status screens enable quick
diagnosis.
The rechargeable battery provides backup power if there is a
•
mains power failure.
A sounding alarm with remote facility can send warnings out
•
of working hours. See page 79 for details.
This chapter contains the following sections;
The alert icons explained, and procedures to clear them.
•
TABLE 1 on page 98 lists apparent instrument malfunctions
•
with possible causes and suggested remedies.
TABLES 2 and 3 on page 98 list common processing
•
problems, possible causes and suggested actions.
TABLE 4 on page 102 answers Frequently Asked Questions.
•
Introduction
Back up power switch OFF
Heater trip
Hardware Fault
Demo Mode
Remote communications
Access code unlocked
Alarm sounded
Door open
Reagent Quality Control issue
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