Product Manual for IonPac CS16
Page 55 of 65
A.
Make sure that the eluents and regenerant are prepared correctly (see Section 5.2, “Eluent Preparation”).
B.
Determine if the columns or system are contaminated (see Section 6.3, “A Contaminated Guard or Analytical
Column”).
C.
Determine if the Suppressor is the cause of the high background and/or noise. If the above items have been checked
and the problem still persists, the suppression system is causing the problem. See Section 6.5, “A Cation Self-
Regenerating Suppressor, CSRS 300, Cation Capillary Electrolytic Suppressor, CCES 300, or Cation
MicroMembrane Suppressor, CMMS 300, that Does Not Suppress Properly.”
Typical background conductivity levels, in a properly working system, are shown below:
ELUENT
EXPECTED BACKGROUND CONDUCTIVITY
22 mN H
2
SO
4
or 20 mN Methanesulfonic acid
< 1 µS
50 mN H
2
SO
4
or Methanesulfonic acid
< 2 µS
6.5.
Suppressor Not Suppressing Properly
If the Cation Self-Regenerating Suppressor, Cation Capillary Electrolytic Suppressor, Cation Atlas Electrolytic Suppressor,
or the Cation MicroMembrane Suppressor is causing the problem, refer to the Cation Self-Regenerating Suppressor Product
Manual (Document No. 031139), the Cation Atlas Electrolytic Suppressor Product Manual (Document No. 031770), the
Cation MicroMembrane Suppressor Product Manual (Document No. 034359), or the Cation Capillary Electrolytic
Suppressor Product Manual (Document No. 065386) for detailed troubleshooting assistance.
A.
Check that the CSRS 300 is not in an alarm state.
B.
Check for CSRS 300 leaks.
C.
Make sure that the correct back pressure tubing is properly installed after the CSRS 300.
D.
Check the regenerant flow rate at the REGEN OUT port of the CSRS.
Turn the power to the CSRS off.
Measure the regenerant flow rate. If it is being used in the recycle mode, it should be the same flow rate as the eluent
(typically 1 mL/min for 5-mm operation or 0.36 mL/min for 3-mm operation or 0.10 mL/min for 0.5-mm operation).
If it is used in the AutoSuppression External Water Mode, it should be at least 5 mL/min for non-solvent containing
eluents. When solvents are used in the eluent, the regenerant flow rate should be approximately 10 mL/min.
E.
Check the eluent flow rate.
See if the eluent flow rate is equivalent to the flow rate specified by the analytical
protocol. Measure the eluent flow rate after the column using a stopwatch and graduated cylinder. Refer to the
Cation Self-Regenerating Suppressor Product Manual (Document No. 031139) or to the Cation MicroMembrane
Suppressor Product Manual (Document No. 034359), or the Cation Capillary Electrolytic Suppressor Product
Manual (Document No. 065386) for assistance in determining if the eluent is within suppressible limits.
F.
If you are using an AutoRegen Accessory with the CSRS (in the Chemical Suppression Mode) or the CMMS,
prepare fresh regenerant solution.
Test both the suppressor and the AutoRegen Regenerant Cartridge for
contamination.
1. If the background conductivity is high after preparing fresh regenerant and bypassing the AutoRegen
Regenerant Cartridge, you probably need to clean or replace your CSRS or CMMS.
2.
If the background conductivity is low when freshly prepared regenerant is run through the CSRS or
CMMS without an AutoRegen Accessory in-line, test the AutoRegen Regenerant Cartridge to see if it is
expended.
Connect the freshly prepared regenerant to the AutoRegen Regenerant Cartridge. Pump
approximately 200 mL of regenerant through the AutoRegen Regenerant Cartridge to waste before recycling the
regenerant back to the regenerant reservoir. If the background conductivity is high after placing the AutoRegen
Accessory in-line, you probably need to replace the AutoRegen Regenerant Cartridge. Refer to the “AutoRegen
Regenerant Cartridge Refill Product Manual” (Document No. 032852) for assistance.
Document No. 031747-05
© 2010 Dionex Corporation
December 2010
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