StorageTek L180, Руководство по обслуживанию

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95897 Fifth Edition xix
Preface
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Additional Information
StorageTek offers several methods for you to obtain additional information.
Please use one of these methods when you want to obtain the latest edition of
this or any other StorageTek publication.
StorageTek’s External Web Site
StorageTek’s external Web site provides marketing, product, event, corporate,
and service information. In addition, the external Web site serves as an entry
point to the Customer Resource Center (CRC) and to the e-Partner site. The
external Web site is accessible to anyone with a Web browser and an Internet
connection.
The URL for the StorageTek external Web site is http://www.storagetek.com
Customer Resource Center
StorageTek’s Customer Resource Center (CRC) is a Web site that enables
members to resolve technical issues by searching code fixes and technical
documentation. (This site encompasses the former Electronic Documentation
Center.) CRC membership entitles you to other proactive services, such as
HIPER subscriptions, technical tips, answers to frequently asked questions, and
online product support contact information. Customers who have a current
warranty or a current maintenance service agreement may apply for
membership by clicking on the
Request Password
button on the CRC home
page. StorageTek employees may enter the CRC through PowerPort.
The URL for the CRC is http://www.support.storagetek.com.
e-Partners Site
StorageTek’s e-Partners site, formerly known as the Partners Page or the
Channels Site, is a Web site that provides information about products, services,
customer support, upcoming events, training programs, and sales tools to
support StorageTek’s e-Partners. Access to this site, beyond the e-Partners Login
page, is restricted. On the e-Partners Login page, StorageTek employees and
current partners who do not have access can request a login ID and password
and prospective partners can apply to become StorageTek resellers.
The URL for the e-Partners site is http://channels.stortek.com.