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Vega-MV Router Multiviewer - User Manual
Issue 1 Revision 2
Page 232
© 2017 SAM
Other Common Issues and Solutions
Trouble Shooting D.4
D.4.4 Command Response Issue
D.4.5 RS232/422 Options
D.4.6 Loss of Clock/Date at Frame Power Cycle
Unit fails to respond correctly to commands
•
The following commands in the
Module Menu
can be used to try and rectify an
unresponsive unit:
•
Halt
– This will ensure that all files are saved before powering off the frame.
This stops the system from running.
The only way to restart it is to power cycle the frame.
•
Reboot
- This will shut the system down and start it back up again.
This can take up to 70 seconds.
•
Reset
- This leaves the CPU running, but resets and reloads the firmware
into all the input/output cards.
•
Power cycle the unit.
•
And/or perform a Master Reset.
A Master Reset will restore all settings to the factory default.
(A Master Reset is performed by connecting a keyboard to the front panel USB port
and using the command Ctrl-Alt-Del.
Note that the IP address will also default to 192.168.0.120
.)
What are the RS232/RS422 options?
RS232 or RS422 operation can be selected via jumpers on the MV-NET card,
see section 9.1.
Only one MV-CTL card can use the MV-NET serial port. If more than one MV-CTL card
is configured to use the serial port only the card fitted in the lowest frame slot number
will actually use the port.
Why are time clock/date settings lost when the frame is power cycled?
This data is normally maintained by a rechargeable battery situated on the MV-NET
card. The battery has a typical life of 6+ years. Loss of data indicates that the battery
requires replacement. Please contact your SAM dealer.
If the time source is NTP or LTC, then the unit’s real-time clock will return to the correct
time once the NTP/LTC source is ready.