“Reverse” Fault
(See also ‘Bags do not
separate” Section).
1. Bag openings are not
registered below air flow
(incorrect bag length).
2. Photoelectric eye was falsely
triggered.
3. Photoelectric eye is faulty.
1. Adjust bag length to allow perforations
to be between drive rollers and pressure
bar.
2. Recalibrate the photoelectric sensor
using the procedure in the
3. Refer to the
Section (page 3-56) for replacement
instructions.
TROUBLESHOOTING
SX™
Service and Maintenance Manual 4-4
960714-02B © 2007 I2407
“Printer Not Ready” Fault
1. Printer power is not on.
2. Printer not initialized.
3. Machine/printer
communication issue.
1. Turn on printer power switch on the
rear of the machine.
2. Press the “Feed” button on the printer
display to initialize the printer.
3. Troubleshoot the
41).
PROBLEM
CAUSE
SOLUTION
“No Labels or Ribbon” Fault
1. Printer is out of ribbon.
2. Printer ribbon is broken.
3. Ribbon is threaded incorrectly.
4. Printer is out of labels.
5. Machine is not properly
rewinding the ribbon.
1. Install and properly thread a new roll
of ribbon.
2. Rethread the ribbon according to the
web threading diagram on the outer
guard of the machine.
3. Rethread the ribbon according to the
web threading diagram on the outer
guard of the machine.
4. Download a label to the printer.
5. Troubleshoot the
Machine will not print.
Continued on next page
1. Printer power not connected
or not turned on.
2. Printer option is turned off.
3. Printer not initialized.
4. No label loaded into the
printer.
Continued on next page
1. Ensure power cord is fully plugged
into machine and into a working outlet.
2. Enable printer in the “Options” menu.
3. Press the “Feed” button on the printer
display to initialize the printer.
4. Download a label to the printer.
Continued on next page