CLEANING THE PRINTHEAD & FILM
FEED ROLLERS
*Note: This section is specifically for the Model
SX
with Printer. If your model does not have
a printer, only follow steps 5 and 6 for cleaning
the film feed drive roller.
1. With power removed from the machine,
release the cradle latch to grant access to
the printhead and the rubber rollers on the
film feed assembly. Also, open the
printhead cradle cover (Figure 2-1).
2. Gently slide the ribbon to the side to
expose the printhead.
3. Moisten a soft, lint-free cloth with isopropyl
alcohol and gently wipe the surface of the
printhead to clean dust and residue from
the surface, as shown in Figure 2-2.
4. Slide the ribbon into its original position.
Make approximately ten turns on the ribbon
rewind hub to take up slack and wrinkles,
ensuring it is completely flat over the ribbon
rollers and printhead.
Always remove electrical power from the
SX
prior to performing any maintenance
on the machine.
WARNING
Do not pour isopropyl alcohol or any
cleaning solution directly onto the
printhead or rollers. Liquids may short
electrical components, causing damage to
the machine.
CAUTION
Cradle
Cover
Cradle Latch
Figure 2-1. Opening the Printhead Cradle
Figure 2-2. Cleaning the Printhead
Thermal
Printhead
SX
™
Service and Maintenance Manual 2-3 960714-02B © 2007 I2407
SECTION 2 – MAINTENANCE AND ADJUSTMENTS
CLEANING