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Chapter 6
Troubleshooting
109
Interface problems and solutions
The
Start
button is disabled.
Be sure Train OCR is not selected in the OCR pop-up menu.
Training can only be done on a single page at a time.
The
Save
button in the Preferences dialog box is grayed.
Change a setting in one of the panels, then it will become available.
The Verify window refuses to appear.
Keep this window open or close it; do not minimize it. If it remains
minimized, it cannot jump to a new location.
Image view has disappeared completely.
Drag the splitter between the two views to the right.
The table editing tools in the Tools palette are grayed.
These become available only if the current page contains a table zone.
The Export pop-up menu offers no choices.
You are probably using Direct OCR, which places the value To
Application. The pop-up menu becomes available again only when
recognition results have been placed in the target application.
System failure during OCR
Try these solutions if a system failure occurs during OCR or if
processing takes a very long time:
u
Resolve low memory or low disk space problems.
u
Check the quality of the images you are recognizing.
u
Consult your scanner documentation on ways to improve the
quality of scanned images.
u
Break complex page images (lots of text blocks and graphics or
elaborate formatting) into smaller jobs. Draw zones manually or
modify automatically created zones and perform OCR on one
page area at a time.
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