Printing quality problems
229
6. Troubleshooting
Toner specks
•
The paper may not meet specifications; for example, the paper may be too moist or rough.
•
The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 66).
•
The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 66).
Dropouts
If faded areas, generally rounded, occur randomly on the page:
•
A single sheet of paper may be defective. Try reprinting the job.
•
The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
•
The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
•
Change the printer option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set type to
Thick
printing preferences" on page 41).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
•
The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 66).
•
The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 66).
If these steps do not correct the problem, contact a service representative.
Condition
Suggested solutions
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Содержание PROXPRESS C301X SERIES
Страница 3: ...3 BASIC 5 Appendix Specifications 91 Regulatory information 101 Copyright 111 ...
Страница 56: ...Redistributing toner 56 3 Maintenance ...
Страница 58: ...Replacing the toner cartridge 58 3 Maintenance ...
Страница 59: ...Replacing the toner cartridge 59 3 Maintenance ...
Страница 61: ...Replacing the waste toner container 61 3 Maintenance Do not tilt or turn over the container 1 2 ...
Страница 68: ...Cleaning the machine 68 3 Maintenance ...
Страница 74: ...Clearing paper jams 74 4 Troubleshooting 2 In optional tray The procedure is same for all optional trays ...
Страница 75: ...Clearing paper jams 75 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 76: ...Clearing paper jams 76 4 Troubleshooting 3 In the multi purpose tray ...
Страница 80: ...Clearing paper jams 80 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 81: ...Clearing paper jams 81 4 Troubleshooting 6 In the duplex unit area ...
Страница 106: ...Regulatory information 106 5 Appendix 16 Taiwan only 17 Russia Kazakhstan Belaru only 18 Germany only ...