224
6. Troubleshooting
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a
(
Power
/
Wakeup
) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•
The cover is not closed. Close the cover.
•
Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 73).
•
No paper is loaded. Load paper (see "Loading paper in the tray" on page 32).
•
The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 57).
•
Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 57).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 18).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Содержание PROXPRESS C301X SERIES
Страница 3: ...3 BASIC 5 Appendix Specifications 91 Regulatory information 101 Copyright 111 ...
Страница 56: ...Redistributing toner 56 3 Maintenance ...
Страница 58: ...Replacing the toner cartridge 58 3 Maintenance ...
Страница 59: ...Replacing the toner cartridge 59 3 Maintenance ...
Страница 61: ...Replacing the waste toner container 61 3 Maintenance Do not tilt or turn over the container 1 2 ...
Страница 68: ...Cleaning the machine 68 3 Maintenance ...
Страница 74: ...Clearing paper jams 74 4 Troubleshooting 2 In optional tray The procedure is same for all optional trays ...
Страница 75: ...Clearing paper jams 75 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 76: ...Clearing paper jams 76 4 Troubleshooting 3 In the multi purpose tray ...
Страница 80: ...Clearing paper jams 80 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 81: ...Clearing paper jams 81 4 Troubleshooting 6 In the duplex unit area ...
Страница 106: ...Regulatory information 106 5 Appendix 16 Taiwan only 17 Russia Kazakhstan Belaru only 18 Germany only ...