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SALICRU
Preventive and corrective visits.
When the warranty is expired, and adapting to the customer’s
needs, there are several maintenance modalities, which all of them
includes the preventive and corrective actions.
• Preventive visits.
Preventive actions guarantee a higher safety to the client as
regards to preservation and good operation of the equipment.
Any maintenance modality includes a annual preventive visit,
during which qualified technicians make some tests, checking
and setting in the systems.
Likewise, they guarantee and predict possible future faults,
avoiding the problems caused by themselves.
Maintenances and/or reparations are done, whenever is pos-
sible, without disconnecting or shutdown the equipments, so it
leads to a lower impact over the productivity.
In those cases that a shutdown were needed, date and time
would agree with the client to do the task. This Maintenance
Contract (CM) modality includes the journey expenses and
manpower.
• Corrective visits.
Maintenance visits and/or reparation of corrective type are in-
cluded in any maintenance modality, being them unlimited. It
means that in case of failure, we will check the equipments as
many time as it were needed.
Corrective visits are done after a previous notice or telephone
call about the fault, during which a qualified technician will es-
tablish the scope of the failure and he will determine a first diag-
nostic.
8.3.3.2. Telemaintenance SICRES.
The equipments for protection and control of the critical loads are
usually installed far from the workstation, so it impedes to get in-
formation about its status and alarms of itself without moving a
technician till the equipment location. Sometimes, when this lack of
information means to not have the equipment in good conditions,
causes the loose of data, production lines shutdowns, etc. To be
informed at any time about the status of the equipment and even
to be moved in advance on the possible equipments faults, SICRES
solution is a telemaintenance service through Internet connection
with different modalities: BASIC, MEDIUM, PREMIUM and PRE-
MIUM PLUS, which will allow warning the client in case of failure,
monitoring the equipment through website, accessing to the equip-
ment for its managing, among others. So, it is avoided unnecessary
trips of the maintenance staff and informing and solving the prob-
lems before the client notice them.
8.3.3.3. Communication systems and equipment management.
Great variety of options - software and hardware - to manage the
equipments and doing the controlled shutdown of the applications
under any platform.
The most important are:
• Software adaptors.
• SNMP / Web Manager.
• Sensors.
• UNMS II - UPS Network Management System.
• UPS Management Software.
8.3.3.4. Control, management, monitoring and maintenance of
the batteries - BACS II.
The status of each battery cell/block is central to the good opera-
tion of the system. By means of this solution, the complete back up
time will always be available, the useful lifetime will be the optimal,
operating status is known, failures are predicted, etc..
8.3.3.5. Training courses.
Given training by our technicians will help you to run your energy
systems with safety: harmonics, neutral regime, communication
software, electrical supervision, etc.
We put at your disposal our long experience of almost 50 years in
the electronic power sector, an area in constant evolution. There-
fore, the courses are suitable for both those people that does not
have the specific knowledge in this type of products and those ones
that need to be updated or upgraded.
8.3.3.6. Electrical installations.
Possible advisement and execution of the suitable electrical instal-
lation of your equipment. This way, it is guaranteed the perfect ad-
aptation with the selected power supply system.
8.4.-
TECHNICAL SERVICE NETWORK.
Coverage, both national and international, from our Service and
Technical Support
(S.T.S.)
, can be found in our Website.
