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SALICRU
8. MAINTENANCE, WARRANTY AND SERVICE.
8.1.
MAINTENANCE BASIC GUIDE.
Batteries, fans and capacitors must be replaced at the end of their
useful lifetime.
Inside the UPS there are dangerous voltages and metallic
parts at very high temperatures, although the UPS is shut-
down. The direct contact can cause electrocutions and burns. All
the operating, less the battery fuse replacing, must be done by au-
thorised technical staff.
Some internal parts of the UPS (terminals, EMC filters and
measurement circuits) are still under voltage during the
maintenance bypass operating. To cancel all the voltages, the cir-
cuit breakers of mains and bypass of the panel board that feeds the
UPS and the fuse holders of the battery rack have to be turned
«OFF» / «0».
8.1.1. Battery fuses.
Turning on the battery switch and/or fuse holder «ON» or «I» posi-
tion,
and only after
displaying the alarm message «BATT. SWITCH
OPEN, SWITCH IT ON» in the LCD panel.
The battery fuses can only be replaced by ultrafast fuse
models type aR 660V, of the same size and current used in
the equipment and/or battery module.
8.1.2. Batteries.
The useful lifetime of the batteries depends on the ambient temper-
ature and other factors like the quantity of charging and discharging
cycles and the deep discharges done.
The average lifetime is between 3 and 7 years if the ambient tem-
perature is between 10 and 20ºC. To have more information of its
status, activate the battery test.
Risk of fire and/or explosion exists if a wrong quantity or
type of batteries is used. Do not dispose the batteries to the
fire: they can explode. Do not open and mutilate the batteries: the
dumped electrolyte is dangerous for the skin and eyes. It can be
toxic.
8.1.3. Fans.
The useful lifetime of the used fans to cool the power circuits de-
pends on the use and environment conditions. It is recommended
their preventive replacement by authorised technical staff.
8.1.4. Capacitors.
The useful lifetime of the DC bus capacitors and those ones used in
the input and output filtering depends on the use and the environ-
ment conditions. It is recommended their preventive replacement
by authorised technical staff.
8.2.
WARRANTY CONDITIONS.
The limited warranty supplied by
our company
only applies to
those products that you acquire for commercial or industrial use in
the normal development of your business.
8.2.1. Warranty terms.
In our website, you will find the warranty terms of the acquired
product, in it you will be able to register the unit. It is recommended
to do it as soon as possible in order to include it in our Service and
Tecnical Support
S.T.S.
database. Among other benefits, in case
of any fault the regulatory process for the
S.T.S.
intervention will
be easier.
8.2.2. Out of the scope of supply.
Our company
is not forced by the warranty if it appreciates that
the defect in the product doesn’t exist or it was caused by a wrong
use, negligence, installation and/or inadequate testing, tentative of
non-authorised repairing or modification, or any other cause beyond
the foreseen use, or by accident, fire, lightnings or other dangers.
Neither it will cover, in any case, compensations for damages or
injuries.
8.3.
SERVICE AND TECHNICAL SUPPORT (S.S.T.).
After purchasing the Uninterruptible Power Supply (UPS), you ex-
pect that your business can work continuously even in bad con-
ditions like power supply perturbations (faults, blackouts, over
voltages, etc.).
As any electronic equipment, an Uninterruptible Power Supply
(UPS) needs a periodical maintenance, which guarantees a higher
efficiency against the power supply perturbations (mains failures,
over voltages, etc.). A well maintained Uninterruptible Power
Supply will offer an optimal results of stabilisation and protection
from the first day, guaranteeing the safety of its equipments and
continuous activity of your business in the next years.
With this objective, it is offered a wide an expert of technical and
professional human services. The technician will always be at your
side to offer a fast and quality service against the possible faults of
your equipments (and even before that they could happen).
The wide experience of our technicians in the electronic power
world, allows us offering to you a wide service range divided into
three great groups:
