Changing IVR Messages
8-9
Saving the New Recordings to the Gateway
After you create the new recordings, you have to save them as a new IVR message to the
Gateway for the changes to take effect. It is advisable to play the new recordings before you
save them to the Gateway. All four recordings are saved to the Gateway as one file. The
IVR Recording utility prepares an .fls file to be uploaded to the Gateway and uploads the
new file to the Gateway using the Software Upload Utility. For more information, see
“Uploading Files to the Gateway,” page 8-1. Saving the new IVR message to the Gateway
overwrites the default IVR message.
#"
To save the new recordings to the Gateway
Following the recording procedure, the Express Setup displays a list of the current
recordings.
1. To save these recordings to the Gateway, click
Yes
in the Current Messages window.
The IVR Recording Utility creates an .fls message file out of the new recordings. The
Preparing File window is displayed.
2. Click
OK
. The Software Upload Utility is displayed.
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