
RLX2-IHx Series ♦ 802.11a, b, g, n
Diagnostics and Troubleshooting
Industrial Hotspots
User Manual
ProSoft Technology, Inc.
Page 183 of 248
6.5
Finding Missing Radios
If the radios are not visible in the IH Browser, try the following:
1
Refresh the IH Browser display. See
Refreshing the Display in the IH Browser
(page
36). The IH Browser sends scans as broadcast messages, which can be dropped in
RF connections, requiring that you repeat the scan.
2
Disable any software firewall running on the PC (This is most common in Windows
XP and newer). Open the
Network connections
folder in the Windows Control Panel,
then open the
Local Area Connection Properties
window and verify that the check
box under
I
NTERNET
C
ONNECTION
F
IREWALL
is not checked.
3
If these steps do not help, verify that the PC running the IH Browser and the radios
are connected to the same local network.
4
In the IH Browser, change to the
Topology view
. From the
V
IEW
menu, click
T
OPOLOGY
V
IEW
. Any unlinked radios may appear at the bottom of the window. Scroll
down to see all the unlinked radios. If you still cannot see the radios in the IH
Browser, call ProSoft Technology Technical Support. See
Contacting Technical
Support
(page 238).