VTrak 15100 User Manual
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Can I connect my VTrak on the same SCSI chain with other devices?
No. Do not connect other devices to the SCSI chain with a VTrak. If you want
to monitor your VTrak and run other SCSI devices from the same PC, add
another SCSI card to the PC.
Can I connect my VTrak on the same SCSI chain as my Promise UltraTrak?
No. Do not connect other Promise products to the SCSI chain with a VTrak.
If you want to monitor your VTrak and UltraTrak from the same PC, add
another SCSI card to the PC.
How can I tell when the VTrak has fully booted?
When the VTrak is fully booted up, all six front LEDs will light up green. The
right most LED will blink green once per second, while the remaining LEDs
will be solid green.
How do I learn more about configuring and using my VTrak?
Reead to this
VTrak 15100 User Manual
. It contains detailed information
regarding configuration, troubleshooting and maintenance of your VTrak.
Why does VTrak come with a Command Line Utility?
First, to assign your VTrak an IP address in order for the WebPAM PRO
management software to connect to it. Second, in the event of a network
failure, you can still access the VTrak and the data stored on it.
I created a Host on WebPAM PRO but when I click on it, nothing happens.
What is the problem?
There is a broken network connection between your PC and the VTrak, or
the VTrak is powered off. Locate and fix the connection or power on the
VTrak, as required.
I can access the VTrak over my company’s intranet. But I can’t access it
from an outside Internet connection. How do I make the Internet connection
work?
This condition is not related to VTrak, but is due to your firewall and network
connection protocol. Contact your MIS Administrator.
The CLU, WebPAM PRO and VTrak documentation use the term “logical
drive” where earlier Promise products use the term “array.” Why did this
change happen?
Technically, logical drive is the correct term. Array usually refers to a group of
disk drives not arranged under RAID or to the RAID subsystem. Promise
adjusted its use of terms to more closely match the industry.
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