WebOffice and MGC Configuration
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Mute All Off
Indicates that all participants are unmuted. This message is
played to the conference to inform all participants that they are
unmuted (and that the Mute All Except Me mode was cancelled).
End Time Alert
Indicates that a conference is about to end. This message is only
played when the conference is about to end and it cannot be
extended.
Self Mute
A confirmation message that is played when the participant
requests to mute his/her line.
Self Unmute
A confirmation message that is played when the participant
requests to unmute his/her line.
Chairperson Help
Menu 1
A help menu which is played upon a request from the
chairperson. It lists the operations that can be performed by the
chairperson and their respective DTMF Codes to participants
requesting it. The playback can be stopped any time.
The voice message that can be recorded for one Help file is
limited to 30 seconds. You can have two audio files played one
after the other as a single menu. The grouping of two Audio files
into one help menu can be done for the Chairperson Help menu
(and also for the Participant Help menu).
If you configure two help menu messages, these two messages
are heard in sequence as one menu.
This is the first file that will be played.
Note:
If you intend to modify the default DTMF codes, the default
voice message files for the help menus that are shipped with the
system will have to be replaced with new recordings that list the
new DTMF codes. The help menus are usually recorded by the
conferencing service provider as voice messages and are
configured like any other voice message in the system.
Chairperson Help
Menu 2
The audio file containing additional DTMF codes that can be
used by the chairperson when two help menu messages are
recorded for the chairperson operation. This file will be played
after the file assigned to the Chairperson Help Menu 1.
Participant Help
Menu 1
The audio file listing DTMF codes that can be used by the
ordinary participant.
The voice message that can be recorded for one Help file is
limited to 30 seconds. To overcome this limitation you can have
two audio files played one after the other as a single menu.
This is the first file that will be played.
Participant Help
Menu 2
The audio file listing additional DTMF codes that can be used by
the ordinary participant when two help menu messages are
recorded for the participant operation.
This file will be played after the file assigned to the Participant
Help Menu 1.
Invite Help Menu
The audio file listing DTMF codes available to the participant/
chairperson during the Invite session.
Voting Help Menu
The audio file listing DTMF codes available to the participant/
chairperson who controls the voting session (depending on the
configuration in the DTMF codes dialog box).
Table 8: General Voice Messages
Message Type
Description