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Chapter 10: Troubleshooting
This section describes:
•
“Tools for Troubleshooting”
•
How to locate the problem (see
“Locate the Problem”
)
•
Installation problems (see
“Fixing the Printer System”
)
•
Card appearance problems (see
“Card Appearance”
)
•
Magnetic stripe problems (see
“Magnetic Stripe ”
)
•
Driver communication problems (see
“Installation Troubleshooting”
)
•
“For Managers Only”
Tools for Troubleshooting
The tools for troubleshooting a problem are similar to the supplies and
equipment you use to print cards:
•
Cards to print, used at several stages of troubleshooting
•
Print ribbon
•
Cleaning supplies, especially printer cleaning cards and a cleaning pen
•
The XPS Card PrinterDriver, if you use it when printing cards
•
The Printer Manager, for use by managers with the guidance of your service
provider
•
Procedures to identify where a problem is occurring
Locate the Problem
When you think the printer is not working correctly, use the following procedure
to locate the source of the problem.
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Страница 13: ...3 Inside a printer Printer with Duplex Option ...
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Страница 18: ...8 Welcome to Card Printer Information ...
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Страница 96: ...86 Updates Upgrades and More ...
Страница 100: ...90 Removing a Printer from a Windows PC ...
Страница 118: ...108 Troubleshooting ...
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Страница 184: ...174 Legal Notices ...