Additional information
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XM radio messages
Status messages
Cause
Action
Check XM Tuner
The XM Mini-Tuner is not installed or not fully seated
in the XM Mini-Tuner Home Dock or the XM Mini-
Tuner Dock is not connected to this receiver.
Confirm the XM Mini-Tuner is fully seated in the dock
and check the XM Mini-Tuner Home Dock cable is
connected to this receiver.
Check Antenna
The XM antenna is not connected to the XM Mini-
Tuner Home Dock or the XM antenna cable is
damaged.
Check that the XM antenna is securely connected to
the XM Mini-Tuner Home Dock and check the
antenna cable for damage. Replace the XM antenna
if the cable is damaged.
Loading
The XM Mini-Tuner is acquiring audio or program
information from the XM satellite signal. This
message can also occur in weak XM signal
conditions.
Note that this receiver may not respond to some
buttons while this message is displayed.
This message should disappear in a few seconds in
good signal conditions.
If you see this message often, reposition the XM
antenna for better signal reception.
Use the Antenna Aiming option to optimize the
antenna position.
No Signal
The XM Mini-Tuner is not receiving the XM satellite
signal. Something may be blocking the XM
antenna’s view of the satellites or the antenna is not
properly aimed.
Check for antenna obstructions and reposition the
XM antenna to get better signal reception. Use the
Antenna Aiming option to optimize the antenna
position.
See instructions supplied with the XM Mini-Tuner
and Home Dock for antenna installation
information.
Off Air
The XM channel you selected is not currently
broadcasting.
Check back later.
CH Unauthorized
You selected an XM channel that is blocked or
cannot be received with your XM subscription
package.
Consult the latest channel guide at
www.xmradio.com for the current list of channels.
For information on receiving this channel, visit
www.xmradio.com or contact XM Satellite Radio at
1-800-967-2346.
CH Unavailable
The selected channel is not available. The channel
may have been reassigned to a different channel
number.
This message may occur initially with a new radio or
a radio that has not received XM’s signal for an
extended period.
Consult the latest channel guide at
www.xmradio.com for the current list of channels.
For cases of a new radio or a radio that has not
received XM’s signal for an extended period, allow
the radio to receive the XM satellite signal for at least
5 minutes and then try to select the channel again.
– – – – – – – –
No artist name or song title is available for this
selection.
No action required.
Upgrade XM Tuner
The connected XM CNP-1000 is incompatible. This
receiver features advanced technology that is
designed for use with the XM Mini-Tuner.
Contact XM Listener Care (1-800-967-2346) and ask
about upgrading your XM CNP-1000 to an XM Mini-
Tuner.
Have this receiver’s model name and CNP-1000 XM
Radio ID number ready beforehand, and explain that
this receiver is displaying the message
Upgrade XM
Tuner
.
If you already have an XM Mini-Tuner connected and
you see this message, turn off this receiver, make
sure the XM Mini-Tuner is properly seated in the
Mini-Tuner Home Dock, and then turn this receiver
on again. If the message reappears, contact XM
Listener Care and explain the issue that you’re
experiencing and the corrective actions you’ve tried.
XM Power Error
A short-circuit occurring in the antenna or
surrounding antenna cable.
Make sure that there is nothing unusual with the
antenna or antenna cable. Switch the power off,
then back on again.
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