Additional information
13
134
en
Other audio problems
No sound from subwoofer.
• Check that the subwoofer is connected properly, switched on and the volume turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is
YES
or
PLUS
(see
Speaker Setting
on page 124).
• The crossover frequency may be set too low; try setting it higher to match the characteristics of
your other speakers (see
Speaker Setting
on page 124).
• If there is very little low frequency information in the source material, change your speaker settings
to Front:
SMALL
/ Subwoofer:
YES
, or Front:
LARGE
/ Subwoofer:
PLUS
(see
Speaker Setting
on
page 124).
• Check that the LFE channel is not set to
OFF
, or a very quiet setting (see
Setting the Audio options
on page 88).
• Check the speaker level settings (see
Channel Level
on page 125).
No sound from one speaker.
• Check the speaker connection (see
Connecting the speakers
on page 24).
• Check the speaker level settings (see
Channel Level
on page 125).
• Check that the speaker hasn’t been set to
NO
(see
Speaker Setting
on page 124).
• The channel may not be recorded in the source. By using one of the advanced effect listening
mode, you may be able to create the missing channel (see
Listening in surround sound
on page 62).
Sound is produced from
analog components, but not
from digital ones (DVD, LD,
CD-ROM, etc.).
• Check that the input signal type is set to
DIGITAL
(see
Choosing the input signal
on page 68).
• Make sure that the digital input is assigned correctly for the input jack the component is connected
to (see
The Input Setup menu
on page 48).
• Check the digital output settings on the source component.
• If the source component has a digital volume control, make sure this is not turned down.
• Make sure that the multichannel analog inputs are not selected. Select any other input function.
No sound is output or a noise is
output when Dolby Digital/DTS
software is played back.
• Check that your DVD player is compatible with Dolby Digital/DTS discs.
• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set
to On.
• If the source component has a digital volume control, make sure this is not turned down.
No sound when using the
HOME MENU
.
• If the HDMI input function is selected, sound is muted until exiting the
HOME MENU
.
Symptom
Remedy
Broadcast stations cannot be
selected automatically, or
there is considerable noise in
radio broadcasts.
For FM broadcasts
• Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc.
• Use an outdoor antenna for better reception (see page 37).
For AM broadcasts
• Adjust the position and direction of the AM antenna.
• Use an outdoor antenna for better reception (see page 37).
• Noise may be caused by interference from other equipment, such as a fluorescent light, motor,
etc. Switch off or move the other equipment, or move the AM antenna.
A multichannel DVD source
appears to be downmixed to 2
channels during playback.
• Make sure that the multichannel analog inputs are selected (see
Selecting the multichannel analog
inputs
on page 51).
Noise is output when scanning
a DTS CD.
• This is not a malfunction of the receiver. The scan function of your player alters the digital
information, making it unreadable, resulting in noise being output. Lower the volume when
scanning.
When playing a DTS format LD
there is audible noise on the
soundtrack.
• Make sure that the input signal type is set to
DIGITAL
(see
Choosing the input signal
on page 68).
Can’t record audio.
• You can only make a digital recording from a digital source, and an analog recording from an
analog source.
• For digital sources, make sure that what you’re recording isn’t copy protected.
• Check that the
OUT
jacks are properly connected to the recorders input jacks (see
Connecting
other audio components
on page 35).
Subwoofer output is very low.
• To route more signal to the subwoofer, set it to
PLUS
or set the front speakers to
SMALL
(see
Speaker Setting
on page 124).
Symptom
Remedy
SC-27_25.book Page 134 Monday, April 6, 2009 7:15 PM