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76

Dealing with Problems 

(Advanced)

Cannot read/write to a
floppy disk

Unable to write to a floppy
disk

How to format a floppy
disk is unclear

Unable to read/write to the
hard disk

When the previous item is
not the cause

Trouble has occurred with
the disc

The computer does not
recognize the CD drive

The access lamp (

)

does not light

Cannot play disc or read
data from it

Cannot eject disc

A blue background ap-
pears on the screen with
the MPEG image

The CD drive vibrates a
lot

The disc tray does not
close

Has the floppy disk been correctly inser ted?
Has the floppy disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]?

    (

 

page 63

)

Your floppy disk content may be corrupted.

Is the floppy disk write-protected?

Select [Format] in [My Computer] - [3 1/2 Floppy (A:)]  - [File].  After confirming the
disk volume and format type, start formatting.

Your drive or file may not have been properly set.
Check to see if the hard disk is full.  If it is full, delete unnecessary files.
Your hard disk content may be corrupted.  Contact Panasonic Technical Support.

Try testing another drive or media.

You may need to clean the lens or disc.

Is the CD drive properly mounted in the multimedia pocket?

Have you installed the drivers?
Did you restart the computer after installing the drivers?

Is the disc loaded on the tray correctly?

Is the disc bent, scratched, or dirty?

Is the computer powered on?
To remove a disc when the computer is powered off, insert a sharp object such as the
bent-out tip of a paper clip into the emergency hole.  Pushing it completely to the end
will free the tray so that it can be pulled out.

(The position of the emergency hole differs depending on the drive.)

Did you open the CD drive or remove the MPEG disc while it was operating?
Re-insert the MPEG disc and close the CD drive. Press   Enter   .

Is the disc bent labeled?
Set the [CD Drive Speed] to [Low] in the Setup Utility. (

 page 64

)

Did you touch the eject button when you close the tray?

 Disk Operations

Windows 98

Emergency Hole

<DVD-ROM drive>

Содержание ToughBook CF-72 Series

Страница 1: ...ay 47 USB Devices Windows 98 Windows 2000 50 Infrared Data Communications Windows 98 Windows 2000 51 Modem 53 LAN 56 Hard Disk Drive 59 Setup Utility 60 Technical Information 66 DMI Viewer 68 List of Error Codes 69 Dealing with Problems Advanced 71 98 NT 2000 We recommend that this Reference Manual be printed When the cursor is moved to an item under Contents or to page green display the shape of ...

Страница 2: ...cations you may need to double click Enter This illustration means to press the Enter key Fn F5 This illustration means to press and hold the Fn key then press the F5 key Windows 98 Information for Microsoft Windows 98 Second Edition users Windows 2000 Information for Microsoft Windows 2000 Professional users Windows NT Information for Microsoft Windows NT Workstation Version 4 0 users page When t...

Страница 3: ...N NOTE Pressing this key combination adjusts the brightness of LCD The brightness setting is stored in memory separately under the condition the AC adaptor is connected and under the condition the AC adaptor is not connected The pop up icon is not displayed in case of the maximum brightness By pressing this key combination you can select ei ther an external display LCD or simultaneous page 47 Pres...

Страница 4: ...y pack status see below This indicator lights when the hard disk drive is accessed This indicator lights when power is supplied to a device in the multimedia pocket It is not lit when a second battery pack is installed in the multimedia pocket You can confirm the status of the second battery pack with multimedia pocket device status Not lit AC adaptor not connected or charging not being per formed...

Страница 5: ...ypical mouse operations use this area When no check mark is added for IntelliMouse Wheel mode Horizontal and Vertical of Scroll Configuration the entire surface can be used for typical mouse operations Scrolling Area Scrolling up down Possible when a check mark is added for Vertical For the Pan and Auto Scroll functions the en tire work surface of the touch pad can be used for scrolling Changing t...

Страница 6: ... over the surface Wheel Indicates an operation applicable to the Microsoft IntelliMouseTM Wheel mode Indicates an operation applicable to the original mode Original Wheel Original tapping clicking double tapping double clicking Wheel Original Wheel Original Wheel Original When releasing the auto scroll function One tap on the work surface Wheel Wheel Original Wheel Original Touch Pad Advanced Oper...

Страница 7: ... screen reinstall the driver with the following procedure 1 In Control Panel Add Remove Programs select touchpad touchscreen from the list and then select Add Remove to delete it then select Yes to confirm the deletion 2 Confirm whether touch pad touchscreen exists in Mouse in Control Panel System Device Manager When PS 2 Compatible Mouse Port is displayed in Mouse 1 Select PS 2 Compatible Mouse P...

Страница 8: ... Utility page 60 In Main menu set Touch Pad and Touchscreen to Disable and close the Setup Utility 5 Log on to Windows 6 The display will ask you to restart Windows select Yes 7 Following the operation manual of the connected external mouse install the nec essary driver Windows NT 1 In Control Panel Add Remove Programs select touchpad touchscreen from the list and then select Add Remove to delete ...

Страница 9: ...vice on how to uninstall the driver If the explanation of uninstalling the driver or application software can not be found in the operating instructions for the external device execute the following steps In Control Panel System Hardware Device Manager when an external mouse or trackball device is displayed in Mice and other pointing devices press Del to delete it and then select OK to confirm the...

Страница 10: ... such as gauze or a soft cloth first applied with detergent diluted with water and then thoroughly wrung Do not use benzene or thinner or disinfectant type alcohol Windows NT 1 Uninstall the driver or application software of an external mouse or trackball de vice Refer to the operation manual of the external device on how to uninstall the driver 2 Power off your computer Starting Up Shutting Down ...

Страница 11: ... want to uninstall or reinstall the touchscreen touch pad driver refer to the Touch Pad Advanced page 8 If a change is made to the screen resolution or the cursor can not be pointed correctly be sure to perform Calibration page 12 Even when only an external display is in use the cursor will move on the external display if the surface of the internal LCD is touched when the touchscreen driver is ac...

Страница 12: ...d your fin ger touches do not appear to agree Necessary for changes in the alignment of the touchscreen with visual images or an adjust ment of the display resolution Touch the mark on the calibra tion screen for about one second After the calibration procedure is executed e g after the nine marks are touched the procedure ends when Enter is pressed The double click speed of the touchscreen can be...

Страница 13: ...chscreen becomes dirty Wipe lightly to remove dirty areas by using a dry soft cloth included with the computer Do not use benzene or thinner or disinfectant type alcohol For more information refer to Suggestions About Cleaning the LCD Surface that comes with the soft cloth Clean the stylus tip and screen prior to operation Foreign particles can scratch the screen and impede the operation of the st...

Страница 14: ...0 1 Run the Setup Utility page 60 2 Using either or select Power 3 Using either or select Power Switch and then press Enter 4 Using either or select Hibernation and then press Enter 5 Press F10 and select Yes then press Enter Windows NT If the computer will not be operated for an extended period of time it is recom mended that hibernation mode be used instead of the standby mode NOTE Function Wher...

Страница 15: ... computer is set to Shut down 2 with Control Panel Power Management 3 if you slide the power switch for more than four seconds and do not release it a second beep 1 will sound and the computer will power off although the computer will not completely shut down 1 When the speaker function is disabled e g by setting Disable for Speaker with the Setup Utility page 61 or by the key combination there wi...

Страница 16: ...chscreen or power switch Connect or disconnect the AC adaptor Close the display Windows 98 Windows 2000 Even when a password has been set in the Setup Utility does not appear when the computer resumes from the standby or hibernation mode If you want to use the security function when using the standby or hibernation function use the Windows password as the following Select Start Settings Control Pa...

Страница 17: ...e the file LAN cards ports SCSI cards and modem cards port etc If this occurs restart the computer Windows 98 Windows 2000 When a USB device is in use or is connected to the computer note only for some USB devices A USB device may have to be removed temporarily and the com puter restarted in cases where the computer is unable to start up properly Do not enter either the standby or hibernation mode...

Страница 18: ...to function if the standby or hibernation function is used several times When this occurs immediately shut down Windows without using the standby or hibernation function When Hibernation is not displayed in Power Switch of the Power menu in the Setup Utility the hibernation specific partition on the hard disk is not available Rein stall the OS to create a partition by using the Product Recovery CD...

Страница 19: ...etup Utility page 60 When the Setup Utility is started up with the User Password You can not register Advanced menu The User Password can be changed only when User Password Protection has been set to No Protection The User Password cannot be deleted F9 does not work Over three incorrect attempts Reference Situation You do not want your computer to be used without permission You do not want the dat...

Страница 20: ...forgotten you will be unable to use your computer Contact Panasonic Technical Support When running the Setup Utility do not leave your computer even for a short time as the possibility exists for the password to be set changed by another person Setting the Supervisor Password enabling changing disabling Your password will not be displayed on the screen Limit your password to seven characters Note ...

Страница 21: ...d and then press Enter To disable the User Password Press only Enter When the Supervisor Password has not been set the User Password can not be set Set the Supervisor Password if you have not done so page 20 Your password will not be displayed on the screen Limit your password to seven characters Note that there is no distinction between upper and lower case letters Only the alphabet keys or numbe...

Страница 22: ...er you can read and write data as before In this case however make the settings in the Setup Utility exactly the same as they were before the hard disk was removed It is possible to set the Hard Disk Lock even if Password on boot is set to Disable but we recommend that Password on boot be set to Enable for security reasons Note that this Hard Disk Lock does not guarantee complete protection of dat...

Страница 23: ... your computer to be unbootable from a floppy disk 1 Run the Setup Utility page 60 2 Using either or select Security 3 Using either or select Floppy Operation and then press Enter 4 Using either or select Disable and then press Enter To enable the floppy operation Select Enable 5 Press F10 and then select Yes then press Enter Preventing theft or damage to data using a floppy disk ...

Страница 24: ...ightness will be lowered thereby lowering the power consumption Before stepping away from your computer press Fn F7 1 or Fn F10 to put your computer in the standby 1 or hiberna tion mode page 3 1 Windows NT Does not operate for Windows NT Setting the Intel SpeedStep technology page 27 28 You can control power consumption by setting CPU performance separately for AC adaptor connected and AC adaptor...

Страница 25: ...0 2 Using either or select Power 3 Using either or select Power Management Mode and then press Enter 4 Using either or select either Enable Battery or Enable Always and then press Enter 5 Press F10 and then select Yes then press Enter Setting the Power Management Windows NT HDD MotorTimeout ECO Mode Timeout If there is no input from a key the touch pad touchscreen or a mouse for more than two minu...

Страница 26: ...tall the Phoenix APM 2 0 for Windows NT execute the following procedure In Start Run input c util drivers apm setup exe and then select OK Follow the on screen instructions Enabling Power Conservation Windows NT The LCD will be powered off To resume press any key On this screen the condition the power of the display is off is called standby The computer will enter the hibernation mode regardless o...

Страница 27: ...all times Setting the Intel R SpeedStep TM technology Displays settings currently in effect Display detailed settings screen in the CAUTION shown below Other start up methods Right click either or and then select Adjust Properties Choose Start Settings Control Panel Power Management and select Intel R SpeedStep TM technology Windows 2000 Power Options Windows 2000 Only the Administrator or a Power...

Страница 28: ...thods Right click either or and select Adjust Properties Choose Start Settings Control Panel Power Management and select Intel R SpeedStep TM technology Do not add the check mark for Disable Intel SpeedStep technology control Do not delete the check mark for Disable au dio notification when performance changes Computing on the Road Start up methods Windows NT When this checkmark is on a confirmati...

Страница 29: ... be caused by the use of standby mode for long periods of time The battery is discharging while the computer is in standby mode when the AC adaptor is not connected Perform the Refresh Battery utility page 65 Battery Status Charging Fully charged Battery charge is low the charge is less than approx 9 capacity Battery pack or charger may not be working properly Quickly remove the battery pack and d...

Страница 30: ...p working Following that Plug in the AC adaptor and fully charge your battery Use a spare battery if you have one If you have neither the AC adaptor nor an extra battery power the computer off save your data and power off your computer When the Remaining Battery Charge Becomes Low Battery Power Remaining Battery Level Confirmation by Alarm 1 The computer can be set to notify of a low battery level...

Страница 31: ... pack and AC adaptor 2 Use the Refresh Battery utility to fully discharge the battery pack 1 Run the Setup Utility page 60 2 Select Refresh Battery from the Exit menu and then press Enter 3 At the confirmation message select Yes and then press Enter Once the battery indicator turns green the battery pack will be completely dis charged It takes approximately 2 hours until the power automatically go...

Страница 32: ... using it for the first time When the AC adaptor is connected to the computer charging begins automatically Use only the specified battery pack CF VZSU14 or CF VZSU25 with your com puter Cover To next page 3 Remove the battery pack Lift the battery pack slightly by pulling the tab Hold the battery pack and remove it from the computer 2 Turn your computer over and remove the cover Slide the latch a...

Страница 33: ...he cover back into place Match the mark on the battery pack cover to the mark on the computer and slide the cover back into place Mark If the cover is not attached properly the battery may fall out while the computer is being carried ...

Страница 34: ...nder the cabinet Connector Remove the battery pack Slide the tag Confirm that the tag is locked with the latch and that the mark on the cabinet and the mark on the tag are aligned Slide the tag while pressing the latch Battery Power Label side up Tag Tag Removing the Battery Pack from the Adaptor Tag CAUTION Fix the battery pack with the tag Unless the battery pack is fixed there is a danger of th...

Страница 35: ...cator on the side of the multimedia pocket is not lit Perform the step1 and 2 of Installing Removing page 36 Windows 2000 Follow the procedure below only in the case of removal except for the second battery pack When the multimedia pocket device has been removed after the com puter is turned off these steps are not necessary Insertion is carried out with the power on Select on the taskbar Select t...

Страница 36: ...en Installing the device Gently insert the device into the multimedia pocket by pushing on both corners until it clicks into place Multimedia Pocket MP Release Latch Handle the device as shown holding both sides Otherwise the device may be damaged Also do not apply ex cessive downward force on the device The projections at the bottom of a de vice become deformed Be sure the shape of the lock at th...

Страница 37: ...quid type cleaner is rec ommended if it malfunctions The playback of CDs containing moving pictures Video CDs CDs including MPEG data etc may not be smooth For AutoPlay CDs If an AutoPlay CD does not start after the computer resumes from the standby or hibernation mode we recommend reinserting the CD again after a 15 second wait An AutoPlay CD may start during the access of a file To avoid damagin...

Страница 38: ...essive force to the tray in the open position doing so could damage the tray Using PC Cards If the PC Card does not work there may be no interrupt request IRQ line available Deactivate unnecessary equipment using in Setup Utility Setting a Disc Center Holder Eject Button CD Drive CAUTION If the vibration of the CD drive is excessive set the CD Drive Speed to Low in the Setup Utility NOTE ...

Страница 39: ... Restart in MS DOS mode and then select OK 3 Open the CONFIG SYS file for editing by issuing the following commands cd Enter edit config sys Enter 4 Move the cursor to the line containing OAKCDROM SYS and then delete the characters rem at the beginning of the line Deleting rem causes the item to become valid DEVICEHIGH C WINDOWS COMMAND OAKCDROM SYS D MSCD000 If this line is missing add it 5 Press...

Страница 40: ...ates the warranty For more information contact Panasonic Technical Support If commercially available DVD playback software asks you the region code set to the following For U S A and Canada Set to 1 For Europe Set to 2 Information for the DVD ROM Drive If the DVD ROM drive has not been accessed within 90 seconds the drive motor will automatically shut down to reduce the power consumption When the ...

Страница 41: ...ze the PC Card depending on the type of card In such cases restart the computer Windows 98 Windows 2000 When inserting one more CardBus type card with one already inserted after enter ing either the standby or hibernation mode the computer may not function properly If the computer freezes after resuming from the standby or hibernation mode try removing and then reinserting the PC Card If this does...

Страница 42: ... your computer is in the standby or hibernation mode When two PC Cards are inserted perform the following procedure from Step to Step for each of the two cards Slide the PC Card in until it snaps into place Refer to the operation manual of each card on how to install the card insertion is typically label side up Double click Windows 2000 on the taskbar and then select the PC Card then select Stop ...

Страница 43: ...lled or the hard disk or Windows NT Service Pack has been reinstalled reinstall Phoenix Card ExecutiveTM 2 0 for Windows NT 1 Select Start Run 2 Input c util drivers pccard setup exe and then select OK then follow the on screen instructions Do not use the Control Panel Icon labeled PC Card PCMCIA This Control Panel will no longer function Instead use the Control Panel Icon labeled Card Executive 2...

Страница 44: ...he module at an angle Snap the module into place by pushing down on it 2 Remove the memory cover after removing the screw holding it in place Turn the computer over and use a screwdriver to remove the screw 4 Put the cover back into place then fasten the screw Removing the RAM module Open the left and right hooks Gently remove the RAM module from the slot Use a RAM module meeting the RAM module sp...

Страница 45: ...e etc The port replicator connects to the expansion bus connector on the bottom of your computer For more detailed information refer to the operation manual of the port replicator Port Replicator When connecting the external display to the display port on the port replicator the characters on the external display may be blurred if 1280 x 1024 or a higher resolution is set In this case select a res...

Страница 46: ...uctions Windows 2000 Set as Default Printer Parallel Port Printer You may need to install a driver for your printer Follow the on screen instructions and refer to the operation manual of the printer on how to install the driver Confirm whether or not the setting for the Parallel Port in the Setup Utility is optimal page 62 Before connecting a printer change the multimedia pocket device in accordan...

Страница 47: ...standards is connected select Change and make the monitor settings Windows 2000 Monitor Properties Driver Update Driver For more detailed information refer to the operation manual of the external display The characters on the external display may be blurred if the resolu tion of the external display is set to 2048 x 1536 In this case select a resolution that is lower than 2048 x 1536 External Disp...

Страница 48: ...range ment position of the external display 5 Select OK and restart the computer When an external display is connected it is possible to use both the LCD of the com puter i e internal LCD and the external display as an extended display domain with the Dual Display Mode It is possible to drag a window from the internal LCD to the external display Setting Dual Display Mode If you change the resoluti...

Страница 49: ...ay external display 2 to the internal LCD internal LCD 1 and then disable the Dual Display Mode To prevent images from being burned onto the external display manually shut off the power to the external display when the display does not have to be used When the display domain for the Dual Display Mode is changed there are cases the wallpaper and icons become displaced Wallpaper Change the setting f...

Страница 50: ...ut down using the standby or hibernation function USB Ports USB devices are not supported Windows NT Installing USB Devices 2 Connect the USB device to your computer Removing USB Devices Do not remove USB devices while your computer is in the standby or hiberna tion mode 1 Double click on the taskbar and then select the USB de vice then select Stop Follow the on screen instructions When is not dis...

Страница 51: ...8 Add the check mark for Enable infrared communication in Start Settings Control Panel Infrared Options and then se lect OK Windows 2000 Add the check mark for Allow others to send files to your com puter using infrared communications in Start Settings Con trol Panel Wireless Link FileTransfer and then select OK Preparations for Infrared Data Communications Setting for Infrared Data Communications...

Страница 52: ...sfer speed of 4 Mbps or when communicating with a computer running Windows 95 or Windows NT Data Communications Infrared Data Communications Windows 98 Windows 2000 1 Position your computer so that the infrared communication port is face to face with the port of another computer 2 Double click Wireless Link on the desktop on the computer that will send a file 3 Select the file to be sent and then ...

Страница 53: ...Windows 98 1 Select Modems in Start Settings Control Panel 2 Select Lucent Win Modem 3 Select Dialing Properties Input the necessary information items such as the country area code etc and then select OK then select OK Windows 2000 Select Edit in Start Settings Control Panel Phone and Modem Op tions Dialing Rules Input the necessary information items such as the country area code etc and then sele...

Страница 54: ...ttings Control Panel Power Management roughly consider the communication time and then set System standby There may be cases where the computer enters the standby mode after the time set for System standby elapses even during communications and cuts off the communications If Never is set the computer will not enter the standby mode during communications but once the computer resumes the power of t...

Страница 55: ...ead to a fire or electric shock 2 Install the modem driver 1 Select Start Run 2 Input c util drivers modem setup exe and then select OK 3 Select Next and then select Next 4 Select Finish 3 Select Modems in Start Settings Control Panel 4 Select Dialing Properties Input the necessary information items such as the country area code etc and then select Close then select Close 5 Restart the computer pa...

Страница 56: ...m the settings of each items Windows 2000 1 Select Device Manager in Start Settings Control Panel System Hardware 2 Select Realtek RTL8139 Family PCI Ethernet NIC from Network adapters 3 Select Action Properties 4 Select Advanced 5 Confirm the settings of each items 1 Select Device Manager in Start Settings Control Panel System 2 Select Realtek RTL8139 810X Family PCI Ethernet NIC in Net work adap...

Страница 57: ...modem have already been made Perform this procedure only when the screen to insert the Windows NT CD is displayed Follow the on screen instructions The settings will vary for different network environments depending on the network system being used For more details ask your system administrator or the person in charge of the network 12 In Start Run input c sp6 sp6i386 exe and then select OK Follow...

Страница 58: ...aptor and enable the supply of power Make settings to allow the use of a Local Area Network The computer will not wake up if the LAN cable is disconnected and recon nected Windows 98 Windows 2000 When using the Wake up from LAN function delete the check mark for Prompt for password when computer goes off standby in Start Settings Control Panel Power Management 5 Advanced 5 Windows 2000 Power Optio...

Страница 59: ...could later affect some internal components Installing Removing the Hard Disk For technicians at Panasonic Technical Support 3 Removing the hard disk While pulling the tab in the direction indicated by the arrow A lift the hard disk Remove the hard disk Tab 2 Remove the main battery pack page 32 1 Power off your computer Starting Up Shutting Down Do not shut down using the standby or hibernation f...

Страница 60: ...e F10 To save the settings and exit 1 Turn on or restart the computer 2 Press F2 while Press F2 to enter SETUP is displayed soon after the computer begins the startup procedure If you fail to press F2 at this time restart your computer If Enter Password is displayed Enter your password The Supervisor Password must be entered to change items of the Advanced menu Entering the User Password will not ...

Страница 61: ... Drive NumLock Off Touch Pad Enable Touchscreen Enable Speaker Enable Display Simultaneous Display Expansion Enable Parameters Default On Off Disable Enable Disable Enable Disable Enable External Monitor Internal LCD Simultaneous Disable Enable 1 Does not operate for Windows 2000 or Windows NT 2 When an external display is connected the com puter displays on both the internal LCD and the external ...

Страница 62: ...4 2F8 IRQ3 3E8 IRQ11 2E8 IRQ10 Disable Enable Auto 3F8 IRQ4 2F8 IRQ3 3E8 IRQ11 2E8 IRQ10 Disable Enable Auto Uni directional Bi directional EPP ECP 378 IRQ7 3 278 IRQ5 Disable Enable Disable Enable Disable Enable 1 This item is displayed only when the setting of each port is Enable 2 This item is displayed only when Parallel Port is set to Enable or Auto 3 In Windows 2000 only the 378 IRQ7 setting...

Страница 63: ...r Password Hard Disk Lock User Password Protection Set User Password Floppy Operation Disable Enable To the sub menu Disable Enable No Protection Protected To the sub menu Disable Enable Setting impossible when the Supervisor Pass word is not set NOTE When the Setup Utility is started up with the User Password The User Password can be changed only when User Password Protection has been set to No P...

Страница 64: ...n Windows 98 or Windows NT this is not displayed when a hibernation specific partition on the hard disk is not available Reinstall the OS to create a partition by using the Prod uct Recovery CD ROM InWindows 2000 this item is not dis played 3 CD Drive indicates a drive such as a DVD ROM drive CD ROM drive CD R RW or DVD ROM CD R RW drive For a CD R RW drive the descrip tion for CD Drive Speed appl...

Страница 65: ...oppy Drive 1 Hard Disk CD Drive 2 LAN The default order is as follows Floppy Drive Hard Disk CD Drive LAN To move a device up by one in the order select the device with and and then press F6 To move a device down by one in the order select the device with and and then press F5 Boot First Menu The device for starting up the Operating System can also be selected during computer start up After the co...

Страница 66: ...ower Options to Never The network connection may be severed when entering the ECO mode and hibernation mode The computer will not operate properly If this occurs restart the computer Network Windows 98 Windows NT Windows 2000 Windows Security Function Windows 2000 or Windows NT has a security function that differs from the security function of the Setup Utility For detailed information refer to th...

Страница 67: ...sp6i386 exe and then select OK Follow the on screen instructions Windows NT When using the files in the following folders available on the retail version of the Win dows CD ROM it is necessary to run a separate file decompression program tsclient tools To uncompress the file it is necessary to have approximately 80 MB of free disk space available on the hard disk To use the CD drive in MS DOS mode...

Страница 68: ...fications of the Desktop Management Interface DMI The DMI Viewer can be used when you want to know information on the internal systems this computer supports starting with the CPU and memory Click to close the DMI Viewer Saving Information to a File Displayed information can be saved to a text file txt Run the DMI Viewer and dis play the information you wish to save To save the item that is displa...

Страница 69: ...configure the system 0251 System CMOS checksum bad Default configuration used System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS The BIOS installed Default SETUP Values If you do not want these values enter Setup and enter your own values If the error persists check the system battery or contact Panasonic Technical Support 0260...

Страница 70: ...ry Invalid System Configuration Data Problem with NVRAM CMOS data I O device IRQ conflict I O device IRQ conflict error Operating System not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the scre...

Страница 71: ...dows NT is installed You can set the date and time through Date Time in Start Settings Control Panel Press F9 in the Setup Utility page 60 This will restore the Setup Utility s settings to their default values except the password settings Try removing all peripheral devices Run SCANDISK to check the hard disk At start up press Ctrl to operate the computer in the Safe mode Click Local Disk C in My ...

Страница 72: ...ng input How to input European characters ß à ç sym bols or Euro Currency Symbol is unclear If CapsLock is on the Caps Lock function is ON To switch it off press Caps Lock Select Start Programs Accessories System Tools Character Map The Character Map will be displayed Point to the desired font name and select it Select Start Programs Accessories Character Map The Character Map will be displayed Po...

Страница 73: ...r computer may have automatically entered either the standby or hibernation mode Slide the power switch Restart the computer by using the keyboard e g If an image is displayed for a prolonged period of time an afterimage may appear This is not a malfunction The afterimage will disappear when a different screen is displayed High precision and advanced technologies are necessary in the production of...

Страница 74: ... Touch Pad Touchscreen to Disable in the Setup Utility Confirm that Serial Port has not been set to Disable Depending on the device the operable I O and IRQ may be limited Try different I O and IRQ settings in the Setup Utility Try setting Touch Pad Touchscreen to Disable in the Setup Utility In some circumstances if a PS 2 external mouse with a serial interface conversion function is connected to...

Страница 75: ... period of time but if the computer starts up in a normal manner then the problem is not serious If however the computer fails to start up contact Panasonic Technical Support Sound Unable to connect to a network Windows cannot be shut down or restarted Windows 2000 When performing a copy operation via a LAN card with a computer on the network an error mes sage is displayed and the copy operation f...

Страница 76: ...operly set Check to see if the hard disk is full If it is full delete unnecessary files Your hard disk content may be corrupted Contact Panasonic Technical Support Try testing another drive or media You may need to clean the lens or disc Is the CD drive properly mounted in the multimedia pocket Have you installed the drivers Did you restart the computer after installing the drivers Is the disc loa...

Страница 77: ...tart Programs Accessories System Tools System Information is executed the following may occur The message System File Checker identified that the following file may be cor rupted may appear for following normal files SETUPX DLL MSCAT32 DLL MSSIP32 DLL SOFTPUB DLL CRYPTUI DLL CRYPTNET DLL CRYPTEXT DLL MSOSS DLL MSSIGN32 DLL In such cases there is the possibility that the system will become unstable...

Страница 78: ...ustrial Co Ltd assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the computer and the manuals Trademarks PS 2 is a trademark of International Business Machines Corporation Microsoft MS DOS Windows and IntelliMouse are registered trademarks of Microsoft Corporation of the United States and or other countries Intel Pentium and SpeedStep ar...

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