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Page 163 of 206

Meridian Companion Installation and Maintenance Guide

Troubleshooting

When evaluating malfunctions, it might be useful to refer to “Normal LED
behavior upon installation” on page 60.

General troubleshooting procedures

To carry out general troubleshooting procedures, use the following table. These
procedures are most effective if you perform them in sequence.

Main task

Steps to follow

1. Diagnose the trouble.

Ask the users for information about

• the type of problem they have experienced (placing or

receiving calls, dropped calls or noise, or to problems with

a feature)

• how frequently the problems have occurred

• where the problems have occurred

• how many portables are affected

2. Check how a feature is

being used.

A problem may have been reported because of a
misunderstanding about how a feature works. Confirm that
the person who reported the problem understands the
intended use and operation of all features in question.

3. Check that you can access

host switch features from
the Meridian Companion
system.

To verify if the access lines have been programmed correctly,
try the host switch features on two or more portables.

Содержание Meridian Companion

Страница 1: ...arties with the same degree of care it uses to protect its own confidential information but with no less than reasonable care Except as expressly authorized in writing by Nortel Networks the holder is...

Страница 2: ......

Страница 3: ...ware 11 Installing Base Stations 12 Installation guidelines 12 Powering a Base Station 13 Mounting a Base Station 14 Installing remote power interconnect units 16 Mounting the remote power interconnec...

Страница 4: ...dware interrupt 46 Installing a Remote Access Device 47 RAD configuration options 48 Wiring the Time Compression Multiplexing lines 51 Planning the IPE and CE PE Module wiring 51 Installing Meridian C...

Страница 5: ...ying Base Station status 80 Programming telephony data 81 Dial delay 81 B03 gain value modification 82 Portable telephone side tone 83 CMCC slot 84 Dual tone multifrequency timing 85 Pulse code modula...

Страница 6: ...ephone privacy 107 Programming options 107 X11 release 24 with package 350 feature MC32 110 Programming user options 115 Programming Call Transfer on Radio Loss 115 Programming a system default for ra...

Страница 7: ...d 135 Checking consecutive repetitions of an alarm or event 136 Erasing the log 136 Administration log 137 Entering the Administration log 137 Checking when an event occurred 138 Checking the most rec...

Страница 8: ...sistency 161 Config failure Nonrecoverable inconsistency 161 Config ambiguous 162 Troubleshooting 163 General troubleshooting procedures 163 Troubleshooting power problems 165 Troubleshooting cards 16...

Страница 9: ...185 Safety 185 Equipment attachment limitations 187 Telecom compliance 188 Telephone company notification 188 Rights of the telephone company 188 Interference causing equipment 189 Load Number 189 Re...

Страница 10: ...Page x of x 553 3601 220 Standard 4 00 November 1998...

Страница 11: ...view The following must be completed before installing the Meridian Companion system site planning the process of determining the location and number of Base Stations required at a customer site insta...

Страница 12: ...uipment and supplies are available Meridian Companion Site Planning Reference Manual describes these preinstallation steps Installing a Meridian Companion system Installing a Meridian Companion system...

Страница 13: ...eridian Companion Programming and Provisioning Record Companion Manager Installation and Operations Guide describes the installation operations administration and maintenance of Meridian Companion sys...

Страница 14: ...riting Because Administration Terminals Base Stations and RADs are not lightning protected do not install them outside the building SHOCK To avoid electrical shock hazard to personnel or equipment obs...

Страница 15: ...iminate the possibility of accidental damage to cords plugs jacks and other system components do not use sharp instruments during assembly procedures CAUTION Base Stations can be used off premises onl...

Страница 16: ...personnel under the following conditions when a power cord is damaged or frayed if the equipment has been exposed to rain or liquid has been spilled on any part of it if this happens allow the equipm...

Страница 17: ...terminal equipment connected to AC power sources WARNING Unplug the equipment from the AC outlet before cleaning with a damp cloth Do not use liquid or aerosol cleaners CAUTION Do not place any part...

Страница 18: ...inity of a gas leak to report the leak CAUTION Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect the equipment from overheating do not block or cover the...

Страница 19: ...Introduction to Meridian Companion Page 9 of 206 Meridian Companion Installation and Maintenance Guide ATTENTION Heed the warnings and follow the instructions marked on the Meridian Companion system...

Страница 20: ...1 pair TCM for each Base Station connected to a remote RPI TCM pairs AC power COM PAN ION Adm inistr ation Term inal System End 0 7PRS 8TUV 9WXY 4GHI 5JKL 6MNO 1 2ABC 3DEF Feature Dir System End 0 7P...

Страница 21: ...se Station plug top power supplies install remote power interconnect units install external antennas and lightning surge arrestors install a Companion Administration Terminal install a Remote Access D...

Страница 22: ...ian 1 system Do not position Base Stations on large concrete or marble columns Base Stations must be at least 1 m from such columns Locate all Base Stations at a cell center on the same side of such c...

Страница 23: ...of the power supply the only way to remove power is to disconnect the power supply if you must install a new AC outlet to accommodate the power supply ensure that the AC outlet is mounted with suffic...

Страница 24: ...Base Station Mounting a Base Station 1 Fasten the bracket into position using two 4 mm screws 2 Route the telephone cable from the distribution block through the top or bottom opening 3 Wind any exces...

Страница 25: ...napping it into position 6 Connect the power RJ11 jumper lead to the RJ11 jacks on the termination board and the Base Station bracket mounting screw hole Base Station termination board strain relief t...

Страница 26: ...acket using the guide to position it properly Snap the cover into place Figure 5 Sliding cover onto bracket Installing remote power interconnect units Figures 6 and 7 illustrate two possible configura...

Страница 27: ...wants to keep the wiring separate from the other telephone set wiring Note The polarity of the TCM connections is not important If two power pairs are brought in they must be connected with the same p...

Страница 28: ...ber 1998 Figure 6 Base Station powering RPI configuration option 1 CMCC CMRC or CMBC input RPI output Base Stations main power 1 pair TCM and 1 or 2 power pairs wires per Base Station output from RPI...

Страница 29: ...e Meridian 1 system although it could be a closet MDF In either case the Base Stations are wired through the MDF rather than the RPI unit Figure 7 Base Station powering RPI configuration option 2 An i...

Страница 30: ...0 V dc with a maximum fault current limit of 6 A to protect the RPI s output wiring Otherwise it may be necessary to use class 1 wiring ATTENTION The RPI units must always be installed inside a buildi...

Страница 31: ...140 W You can upgrade an RPI 8 BIX UL to an RPI 16 BIX UL by attaching a second power supply unit to the RPI 8 as described on page 31 To determine the type and number of power supply units you need...

Страница 32: ...RPI 16 BIX UL and 1 RPI 8 BIX UL 25 32 2 RPI 16 BIX UL 33 40 2 RPI 16 BIX UL and 1 RPI 8 BIX UL 41 48 3 RPI 16 BIX UL 49 56 3 RPI 16 BIX UL and 1 RPI 8 BIX UL 57 64 4 RPI 16 BIX UL 65 72 4 RPI 16 BIX...

Страница 33: ...11 RPI 16 177 184 11 RPI 16 and 1 RPI 8 185 192 12 RPI 16 193 200 12 RPI 16 and 1 RPI 8 201 208 13 RPI 16 209 216 13 RPI 16 and 1 RPI 8 217 224 14 RPI 16 225 232 14 RPI 16 and 1 RPI 8 233 240 15 RPI 1...

Страница 34: ...page 24 2 Wire the RPI as described in Wiring the RPI unit on page 26 Mounting the remote power interconnect unit Figure 10 RPI mounting holes Note Mounting hardware is not supplied WARNING Do not pow...

Страница 35: ...ally screw in two 4 mm 5 cm long screws for the keyholes 4 Open the hinged cover with a screwdriver by pushing in and then down to release the catch on the right side as shown in Figure 11 You can rem...

Страница 36: ...t number depends on the wire size of the power pairs and the distance between the Base Station and the RPI Table 3 shows the approximate maximum cabling distances Remember that interconnections increa...

Страница 37: ...stallation and Maintenance Guide Figure 12 RPI BIX connector board Input connections Figure 13 BIX input connector pinout WARNING When using two power pairs ensure they are connected with the same pol...

Страница 38: ...s BIX connections are indicated in Table 4 Output connections 3 Feed the TCM output pairs in through the bottom of the RPI as shown in Figure 12 see Figure 14 for a close up of the pinout connection a...

Страница 39: ...pair is used for powering a Base Station connect the power pair to PWR 1 and PWR 1 If two pairs are used to power a Base Station connect one pair to PWR 1 and PWR 1 and the second pair to PWR 2 and PW...

Страница 40: ...h Base Station to the power terminals on the same connector as in Upgrading an RPI 8 to an RPI 16 WARNING Do not power up the RPI until the installation is complete including the installation of Base...

Страница 41: ...the output of the power supply unit into the connector board 5 Connect the jumper lead from PSU 1 to the lead from PSU 2 6 Power up the RPI Note The dc power supply passes through the clip and strain...

Страница 42: ...relief 5 Connect the cable wires to the BIX connector on the termination board as shown in Figure 4 on page 15 6 Mount the Base Station onto the bracket snapping it into position 7 Connect the power...

Страница 43: ...bel affixed on the lower right corner of the mounting bracket Note Include the labeling information for each Base Station on the completed installation floor plans and the Meridian Companion Programmi...

Страница 44: ...ardware 553 3601 220 Standard 4 00 November 1998 Figure 16 Base Station local power CMCC CMRC or CMBC MDF Base Station plug top power supply TCM cable TCM cable Meridian 1 6 1 2 feet maximum length 1...

Страница 45: ...cm in diameter position the antenna perpendicular to the surface Always ensure that the antenna is clear of any adjacent obstruction particularly metal If more than one external antenna is used at a...

Страница 46: ...ns for example a stairwell it is possible to mount the antenna on the ceiling Figure 1 Indoor directional external antenna ATTENTION Do not install the external antenna or the lightning surge arrestor...

Страница 47: ...ion radio Note The coaxial cable length must not exceed 10 m Installing an indoor omnidirectional external antenna Use the bracket supplied to mount the antenna on a wall or ceiling Note Use of a brac...

Страница 48: ...ical 2 Mount the bracket to the wall or ceiling using two screws 3 To prevent undue cable stress on the coaxial cable secure it to the mounting surface with a clamp 4 Connect the external antenna to t...

Страница 49: ...rectional antenna is a TNC female connector so you need an adapter to connect it to the standard BNC coaxial cables needed for the lightning surge arrestor and the Base Station You can also use a coax...

Страница 50: ...he mast down into the shroud until it fits 4 Rotate the mast until the threaded hole in the base of the mast is aligned with the set screw hole in the shroud and then tighten the set screw 5 Route the...

Страница 51: ...on 1 Mount the lightning surge arrestor on the interior wall shown in Figure 10 as close as possible to the entry point of the coaxial cable from the outdoor external antenna Follow the installation i...

Страница 52: ...connected to the first Companion Meridian Controller card CMCC Time Compression Multiplexing TCM port It cannot make or receive telephone calls but is used to program the Meridian Companion system an...

Страница 53: ...the base 8 Plug the Administration Terminal into the first port on the CMCC 9 Snap the Administration Terminal onto the base Installing Companion Manager You can use Companion Manager instead of or i...

Страница 54: ...ed to your PC If you are running Windows 95 you can view the I O base address settings 1 Press START and select Settings Control Panel 2 Double click on the System icon to open the System Properties 3...

Страница 55: ...N 210 ON ON ON ON OFF 220 ON ON ON OFF ON 230 ON ON ON OFF OFF 240 ON ON OFF ON ON 250 ON ON OFF ON OFF 260 ON ON OFF OFF ON 270 ON ON OFF OFF OFF 280 ON OFF ON ON ON 290 ON OFF ON ON OFF 2A0 ON OFF O...

Страница 56: ...card requires a hardware interrupt IRQ in the range of 3 to 7 that is not in use by another device on your PC Table 6 PC hardware and IRQ settings The configuration tool shows you the available IRQ s...

Страница 57: ...s active If an IRQ is not available in the range 3 to 7 you may be able to reconfigure equipment to use a higher IRQ setting If you are running Windows 95 you can view the equipment and the IRQ settin...

Страница 58: ...ridian Companion system Figure 17 Local or remote access to Meridian Companion universal equipment module universal equipment module IPE Meridian 1 CPU network module TCM lines RAD 1 RS 232 Companion...

Страница 59: ...ects directly to the Meridian 1 system and connects to Companion through the RAD In this configuration the PC must have three serial ports to support the RAD the mouse and the Meridian 1 CPU Figure 18...

Страница 60: ...C dedicated to Meridian Companion In this case the PC running the diagnostics connects directly to the RAD Figure 19 Local access to dedicated Meridian Companion PC universal equipment module universa...

Страница 61: ...ing twisted pairs called Time Compression Multiplexing TCM lines The TCM lines on the CMCC or Companion Meridian radio line cards CMRC or Companion Meridian Base Station cards CMBC are available at th...

Страница 62: ...4 W BR BR W 3 5T 5R 30 5 W S S W 4 6T 6R 31 6 R BL BL R 5 7T 7R 32 7 R O O R 6 8T 8R 33 8 R G G R 7 9T 9R 34 9 R BR BR R 8 10T 10R 35 10 R S S R 9 11T 11R 36 11 BK BL BL BK 10 12T 12R 37 12 BK O O BK...

Страница 63: ...W O O W 1 3T 3R 28 3 W G G W 2 4T 4R 29 4 W BR BR W 3 5T 5R 30 5 W S S W 4 6T 6R 31 6 R BL BL R 5 7T 7R 32 7 R O O R 6 8T 8R 33 8 R G G R 7 9T 9R 34 9 R BR BR R 8 10T 10R 35 10 R S S R 9 11T 11R 36 11...

Страница 64: ...29 4 W BR BR W 3 5T 5R 30 5 W S S W 4 6T 6R 31 6 R BL BL R 5 7T 7R 32 7 R O O R 6 8T 8R 33 8 R G G R 7 9T 9R 34 9 R BR BR R 8 10T 10R 35 10 R S S R 9 11T 11R 36 11 BK BL BL BK 10 12T 12R 37 12 BK O O...

Страница 65: ...BR BR W 3 5T 5R 30 5 W S S W 4 6T 6R 31 6 R BL BL R 5 7T 7R 32 7 R O O R 6 8T 8R 33 8 R G G R 7 9T 9R 34 9 R BR BR R 8 10T 10R 35 10 R S S R 9 11T 11R 36 11 BK BL BL BK 10 12T 12R 37 12 BK O O BK 11 1...

Страница 66: ...T 5R 30 5 W S S W 12 6T 6R 31 6 R BL BL R 13 7T 7R 32 7 R O O R 14 8T 8R 33 8 R G G R 15 slot 3 slot 6 slot 9 9T 9R 34 9 R BR BR R 0 10T 10R 35 10 R S S R 1 11T 11R 36 11 BK BL BL BK 2 12T 12R 37 12 B...

Страница 67: ...5R 30 5 W S S W 4 6T 6R 31 6 R BL BL R 5 7T 7R 32 7 R O O R 6 8T 8R 33 8 R G G R 7 9T 9R 34 9 R BR BR R 8 10T 10R 35 10 R S S R 9 11T 11R 36 11 BK BL BL BK 10 12T 12R 37 12 BK O O BK 11 13T 13R 38 13...

Страница 68: ...5 W S S W 12 6T 6R 31 6 R BL BL R 13 7T 7R 32 7 R O O R 14 8T 8R 33 8 R G G R 15 slot 3 slot 7 slot 11 slot 15 9T 9R 34 9 R BR BR R 0 10T 10R 35 10 R S S R 1 11T 11R 36 11 BK BL BL BK 2 12T 12R 37 12...

Страница 69: ...nd when installing cards Note When you install a CMBC card connect at least one Base Station to it before you power on the system to prevent a Config ambiguous alarm The cards must all reside on a sin...

Страница 70: ...panion cards are equipped with a card status LED The CMCC is also equipped with a system LED labelled SP system processor The card LED is the top LED on the CMCC and the only LED on the expansion card...

Страница 71: ...the Controller software Its state affects the state of all other cards When the CMCC is first installed the system LED does the following Does not flash but remains on for approximately 5 seconds Goe...

Страница 72: ...ar on the IPE Module in Option 21 through Option 81 systems Figure 21 IPE Module Meridian Companion possible placement of cards Intelligent Peripheral Equipment Superloop Shelf IPE IPE Module IPE Modu...

Страница 73: ...he CE PE Module Figure 22 CE PE Module Meridian Companion possible placement of cards Common Peripheral Equipment CE PE Module CE PE Module CE PE pwr sup 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 FDI C...

Страница 74: ...n cabinet as shown in Figure 24 Option 11 systems that are not using Meridian Mail can also install a Companion card in slot 10 The illustrations indicate the kinds of cards that can be included in th...

Страница 75: ...of 206 Meridian Companion Installation and Maintenance Guide Figure 24 Option 11 Meridian Companion card configuration Expansion cabinet Pwr Sup 11 12 13 14 15 16 17 18 19 20 CMRCs CMLCs CMBCs NTAK04...

Страница 76: ...the red wire is at the bottom of the cable The cable is polarized to guard against incorrect insertion b Insert the J2 right cable plug into connector J1 left on the card on the far right c Insert the...

Страница 77: ...must be located to the left of any CMRC CMLC or CMBC 7 Connect the J1 plug of the last faceplate cable to the CMCC and verify appropriate card LED behavior as described in Normal LED behavior upon ins...

Страница 78: ...ard 4 00 November 1998 Figure 26 Example of cards base station card CMCC SP CMRC radio line card CMRC radio line card CMLC line card CMLC line card CMLC line card CMBC base station card ribbon cable s...

Страница 79: ...ect Country If it does not display Select Country perform a Memory Reset see page 71 Invoking country selection enables you to choose Custom or Canada Selecting Custom lets you program dual tone multi...

Страница 80: ...ee two Base Station software download messages on the Administration Terminal display The Administration Terminal display shows BS 1 Dload Start Some Base Stations may not be powered up at the same ti...

Страница 81: ...hows Startup denied If 15 minutes have elapsed since you powered up the system remove and reinsert the CMCC to prepare for Memory Reset Performing Memory Reset 1 Press then The display shows Password...

Страница 82: ...l begin downloading the software to the Base Station a The Administration Terminal displays BS 1 Dload Start Some Base Stations may not be powered up at the same time and this message will repeat at t...

Страница 83: ...ram the telephony data parameters program mobility data program the Base Station radios that have an external antenna set the time and date set passwords For information about using Companion Manager...

Страница 84: ...eridian Companion system Use the Feature button to begin a programming session on the Administration Terminal Use the Release button to end a programming session on the Administration Terminal Display...

Страница 85: ...w or appears in the window beside it The navigation buttons are arranged as follows If the navigation buttons on your Administration Terminal do not correspond to the above arrangement remove the butt...

Страница 86: ...om among three languages programmed into the set Press fi to select the first language fi for the second language or fi for the third language The default language is English 1 Press and enter the Ins...

Страница 87: ...The display shows Contrast level followed by the current contrast level expressed as a digit 2 Press a dialpad button between 1 and 9 to select a new contrast level or press DOWN or UP 3 Press OK or...

Страница 88: ...ming session To end Configuration programming or an Administration session press The display shows End of session Recording and reporting alarm messages Alarm messages appear on the display of the Adm...

Страница 89: ...the Meridian Companion cards installed on the system 1 Press and enter the Installer password 2 From A Configuration press until the display shows C Maintenance 3 Press then until the display shows 2...

Страница 90: ...t on the system at the expected location You can verify Base Station status by checking that every Base Station is connected to a CMCC CMRC or CMBC Note If a Base Station is not connected to a CMCC CM...

Страница 91: ...t device port number and the device type BS 1 Base Station RAD or 7310 M7310 Administration Terminal 6 Press STATE All BS 1s should be in the Maint state 7 Search through TCM devices by pressing The d...

Страница 92: ...press to continue setting telephony data B03 gain value modification The Meridian Companion system contains digital interconnections that establish various digital signal paths within the system There...

Страница 93: ...digits appear without decimal points Press BKSP to make corrections Press OK when you have entered the value 8 Press to search for the next signal path 9 Press to exit or press to continue setting pro...

Страница 94: ...t value If an adjustment is required upon reset the offset is applied to each card slot address as the cards come online Changing the CMCC slot address 1 Press and enter the Installer password 2 From...

Страница 95: ...ter the Installer password 2 Press The display shows 1 Telephony Data 3 Press then until the display shows DTMF Timing 4 Press The display shows Tone burst and the current setting 5 Press CHANGE to se...

Страница 96: ...reset WTN With X11 release 24 and the MC32 feature package 350 the number of wireless terminals per card can be changed from 16 to 32 Changing the number of wireless terminals per card 1 Press and en...

Страница 97: ...n 1 or 2 Setting the antenna type for a radio on page 87 applies to sites that are using one or more external antennas The procedure described in Setting the System Access Logical Identifier on page 8...

Страница 98: ...and FFFE The default is randomly generated by the system at startup The LID generally should not be modified There are only two reasons to modify the LID The site has multiple Meridian Companion syste...

Страница 99: ...alpad button To enter A B C D E F 2 or 3 press the dialpad button indicated in the following table until the desired character is displayed 7 When you have entered the desired character press to move...

Страница 100: ...e telephones do not display time and date Program the time and date as soon as the system is operating and adjust the time and date whenever necessary The time should be reset after the yearly switche...

Страница 101: ...istration password The display shows 1 Registration 2 Press until the display shows 3 Time and Date 3 Press The display shows Time and the current setting 4 Press The display shows Date and the curren...

Страница 102: ...onfiguration 3 Press then until the display shows 3 Admin Set Data 4 Press The display shows Installer pswd 5 Press CHANGE The display shows New pswd 6 Enter a new one to six digit Installer password...

Страница 103: ...0 Press to exit or press to continue in Configuration programming Changing the Administration password The one to six digit Administration password gives a system administrator access to Administratio...

Страница 104: ...Registration password on each portable to successfully register it with the Companion system The default password is fl or but you should set your own password You can choose any combination of one to...

Страница 105: ...display shows New pswd 7 Enter a new one to six digit Registration password Use BKSP for corrections 8 Press OK The display shows Re enter Note If you do not enter any digits and press OK the display...

Страница 106: ...Page 96 of 206 Programming the Meridian Companion system 553 3601 220 Standard 4 00 November 1998...

Страница 107: ...isplay shows Re Evaluation 5 Press The display shows Re Eval status 6 Press The display shows Re Eval required 7 Press CONTINUE The display shows Re Evaluate now 8 Press YES The display shows Calls wi...

Страница 108: ...Page 98 of 206 Activating wireless communication 553 3601 220 Standard 4 00 November 1998...

Страница 109: ...signments and transcribe these onto the floor plan see Figure 31 on page 100 See the procedure on page 100 Register a test portable see Registering and verifying portable telephones on page 119 Enable...

Страница 110: ...signal strength For example a signal strength of 60 dBm is stronger than one of 73 dBm If a significant area within the coverage area has an RSSI signal strength less than the cell boundary value ref...

Страница 111: ...t plan and the site has not changed since the site deployment 1 Enter Configuration programming 2 Press The display shows 1 Telephony Data 3 Press The display shows 2 Mobility Data 4 Press then until...

Страница 112: ...er of the radio you want to examine The display shows Cell Assignment 7 Press The display shows the cell to which this radio is assigned The display will either show the radio number in cell nn or ccu...

Страница 113: ...eridian Companion portable telephones 1 Verify the card status of the Meridian 1 system 2 Change the ringer default using Table 14 The ringer default determines the maximum number of telephones that c...

Страница 114: ...se 20B software can be used to print a listing of Meridian Companion wireless terminal numbers WTNs and LD 95 can be used to change create or remove the Call Party Name Display CPND name Each portable...

Страница 115: ...res such as CPND CLID display and wireless privacy on the Meridian 1 system package 240 must be installed and enabled and WRLS set to YES Table 15 LD 10 X11 release 15 or greater without package 240 C...

Страница 116: ...s in LD 10 that apply to Meridian Companion The defaults appear in parentheses and new prompts are bolded in Table 16 Table 16 LD 10 X11 release 20B or greater with package 240 Configuring a WTN for a...

Страница 117: ...ble 17 and Table 18 CLS XFA XFD enabling transfer for the Transfer Radio Loss function Table 17 LD 20 X11 releases 15 or greater without package 240 Printing values Prompt Response Meaning REQ PRT to...

Страница 118: ...t Allowed privacy Multiple Call Arrangement Denied no privacy CLS DTN default digital signaling used by portable telephone Table 19 LD 81 X11 release 20B with package 240 Printing features and station...

Страница 119: ...er number DIG 0 2045 0 99 existing Dial Intercom Group and member number DN xxxx existing DN of eligible type DCNO 0 254 IDC conversation table number Table 22 LD 95 X11 release 19 or later Adding cha...

Страница 120: ...ian Companion cards Table 23 LD 73 X11 release 20B Defining changing or printing a data block Prompt Response Meaning REQ NEW CHG PRT New change or print TYPE PRI2 PRI PRI data block FEAT PAD Pad cate...

Страница 121: ...EW new telephone TYPE 500 telephone type TN l s c u Opt 21 81 I u Opt 11 terminal number CDEN 4D quadruple density DES ABC CUST 0 99 customer number WRLS YES NO indicates that the TN corresponds to a...

Страница 122: ...tion TYPE 500 telephone type TN l s c u terminal number Table 27 LD 81 X11 release 24 with package 350 Printing TN and TNB Prompt Response Meaning REQ LST TNB prints list of Terminal Numbers or Termin...

Страница 123: ...ial Intercom Group and member number DN xxxx existing DN of eligible type DCNO 0 254 IDC conversation table number Table 29 LD 95 X11 release 19 or later Adding changing or deleting a CPND Prompt Resp...

Страница 124: ...Meaning REQ NEW CHG PRT New change or print TYPE PRI2 PRI PRI data block FEAT PAD Pad category PDCA 1 16 Pad category table BRIT Rx Tx BRI trunk WRLS Rx Tx Meridian Companion R Receive T Transmit x pa...

Страница 125: ...ansfer on Radio Loss If a portable telephone user moves beyond radio range or if the battery in the portable telephone becomes weak the call may be dropped To keep calls from terminating abruptly prog...

Страница 126: ...t number or None 6 Press CHANGE 7 Enter up to 16 digits for the default phone number using 0 to 9 and The will add a two second pause Use BKSP for corrections 8 Press OK to confirm the telephone numbe...

Страница 127: ...one number using 0 to 9 and The will add a two second pause The DFLT key label appears only if a default telephone number has previously been specified Use BKSP for corrections 8 Press OK to confirm t...

Страница 128: ...Page 118 of 206 Programming user options 553 3601 220 Standard 4 00 November 1998...

Страница 129: ...tration Terminal Operations Guide You can use the Administration Terminal to perform the following functions enable registration no portable telephones can be registered unless the system registration...

Страница 130: ...rence problems with neighboring systems set the Master Registration to N when the portables are no longer being registered 1 Press and enter the Administration password The display shows 1 Registratio...

Страница 131: ...n Portable Telephone Registration Instructions for additional information Verifying a portable telephone s operation After you register a portable you should verify the WTN verify the portable can mak...

Страница 132: ...radio Replace any portable telephone whose reading is significantly different from the others Note An RSSI value of 35 dBm is the strongest best possible signal strength As the signal fades the absolu...

Страница 133: ...ridian Companion Administration Terminal system failures exceptions alarm and event descriptions and actions hardware maintenance actions Using maintenance commands A number of commands in LD 32 can b...

Страница 134: ...c shows status indicates status of specified card STAT l s c u shows status indicates status of specified unit ENLC l s c enables card enables the specified card ENLL loop enables loop enables networ...

Страница 135: ...isplay shows C Maintenance Six features can be accessed at this point See the following section for a description of each 4 To end a session press To access maintenance functions through Companion Man...

Страница 136: ...Installer password 2 From A Configuration press until the display shows C Maintenance 3 Press The display shows 1 System Status 4 Press The display shows the product name MC and protocol PCI 5 Press...

Страница 137: ...lowing installation or a reset TYPE Busy system is in use to see the number of busy WTNs then to see the number of TCM devices DSBL or TYPE Wait Idle All idle WTNs and TCM devices have been disabled a...

Страница 138: ...firmware version of the current card 7 Press STATE to see the card state described in Table 34 Note Pressing TYPE at any point resets the display to show the card number and type as indicated in step...

Страница 139: ...busy WTNs then to see the number of TCM devices DSBL or TYPE Wait Idle All idle WTNs and TCM devices are immediately disabled remaining WTNs and TCM devices will be disabled as soon as calls terminat...

Страница 140: ...isplay shows W followed by the four digit WTN and the WTN type 6 Press STATE to see the WTN state as shown in Table 35 Note Pressing TYPE at any point resets the display so it shows the card number an...

Страница 141: ...ridian 1 side After the Meridian 1 system enables the WTN the state becomes Idle or Busy Dsbl User All WTNs have been disabled by user handle at card level Dsbl Sys All WTNs have been disabled by syst...

Страница 142: ...the TCM device has associated software or firmware you can press to see the version of the software firmware If there is no software firmware the button does not appear 7 Press STATE to see the TCM de...

Страница 143: ...type NONE The state becomes Idle or Busy when a TCM device becomes associated with the port number Busy TCM device is in use DSBL or TYPE Wait Idle TCM device will be disabled as soon as current traf...

Страница 144: ...eding this number for example S4 may appear in the event message S1 has the lowest priority If the log is full new event messages with a higher severity number replace existing event messages of a low...

Страница 145: ...new log or Start of log 5 Press or to search through alarms and events in the log 6 Press twice to continue in Maintenance programming Checking the most recent alarm 1 Enter the Event Alarm log 2 Pres...

Страница 146: ...the number of consecutive times that the alarm or event occurred then returns to the previous display Erasing the log 1 Enter the Event Alarm log 2 Press ERASE The display shows Erase log 3 Press YES...

Страница 147: ...ent message S1 has the lowest priority If the log is full new event messages with a higher severity number replace existing event messages of a lower severity For this reason check event messages at r...

Страница 148: ...in Maintenance programming Checking when an event occurred 1 Enter the Administration log 2 Press or to search through the events in the log 3 Press TIME The display shows the date and time that the...

Страница 149: ...ssages The alarm messages are displayed on the Administration Terminal This is an example of an alarm message Report the alarm and the time it occurred to your installer or distributor Responding to a...

Страница 150: ...ind If the system detects the need for System Reevaluation you will see Re Eval required or Re Eval recommended on the Administration Terminal If reevaluation is recommended and not required you can c...

Страница 151: ...isplay shows A Configuration 2 Press The display shows 1 Telephony Data 3 Press The display shows 2 Mobility Data 4 Press The display shows Re Evaluation 5 Press The display shows Re Eval status 6 Pre...

Страница 152: ...rog is displayed Re Eval recommended The Meridian Companion system has detected a possible need for System Re evaluation at the installer s discretion continue with step 7 schedule a re evaluation CLE...

Страница 153: ...tely 10 minutes Approximate run times for System Reevaluation are shown in the following table Scheduling System Reevaluation You can view the scheduled time for System Reevaluation or schedule a time...

Страница 154: ...shows Calls will drop at set time followed by the current scheduled hour or 0 01 if a time has not been scheduled If you do not want to change the scheduled time go to step 4 3 To schedule the time pr...

Страница 155: ...y shows Month followed by the current scheduled month If you do not want to change the month go to step 4g e Press CHANGE The display shows Month f Enter the month as one or two digits between 1 and 1...

Страница 156: ...he Base Station will be disabled and System Reevaluation will be required to make the Base Station operational and include it into the configuration The following instructions describe how to add or m...

Страница 157: ...f you have moved a Base Station perform System Reevaluation If you have added a Base Station to an existing cell perform a manual re evaluation 15 Note configuration changes in Meridian Companion Prog...

Страница 158: ...rtable telephones Expansion cards can be added to a live system as long as existing cards and faceplate cables are undisturbed Alternatively the entire system can be disabled during installation New c...

Страница 159: ...page 59 The LEDs on the cards should come on immediately flash three times then remain on 3 Faceplate cabling should be installed from right to left with the last cable connecting the new card set to...

Страница 160: ...e CMRCs or CMLCs at the right hand end of the system with CMBC cards to expand a system Whereas normally this type of card configuration change would cause an exception condition see Config failure No...

Страница 161: ...the corresponding program data relocation on the Meridian 1 and reregister de registered portables to the 16 31 WTN range on the expanded cards Relocating the system When new cards are added it may be...

Страница 162: ...faceplate cables from right to left so the last connection is made between the CMCC and the card to its right When the connection to the CMCC occurs the system LED will resume flashing as the system b...

Страница 163: ...e cards are occupying exactly the same slots as in the previous module No action is required proceed to step 19 c The configuration failure message indicates that the cards have not been installed cor...

Страница 164: ...xpansion card Troubleshooting cards on page 165 lists the signs that indicate the need for a card replacement Card replacement should be performed when the card is idle If the defective expansion card...

Страница 165: ...Replace the defective card with a new card 8 Attach the faceplate cables to the new card 9 Remove the maintenance cable as shown in Figure 32 Maintenance cable on page 157 10 Reenable the card from th...

Страница 166: ...Verify appropriate LED activity The Meridian 1 system indicates that card polling is reestablished with the XMI002 LoopShelfCard Wait for the system LED on the CMCC to stop flashing 11 Use the Meridia...

Страница 167: ...tenance Guide Figure 32 Maintenance cable base station card CMCC SP CMRC radio line card CMRC radio line card CMLC line card CMLC line card CMLC line card CMBC base station card ribbon cable socket fo...

Страница 168: ...ve the ROM from the defective CMCC 6 Install the ROM on the new CMCC 7 Install the new CMCC into the slot 8 Reconnect the faceplate connector 9 Reprogram the system as described in Programming the Mer...

Страница 169: ...the TCM ports associated with the RPI using the instructions in TCM Status on page 132 13 Perform reevaluation if necessary Replacing an RPI power unit If the problem appears to be related to the powe...

Страница 170: ...ystem may be defective To replace the defective terminal disconnect its telephone cord then install a new terminal using the instructions in Installing a Companion Administration Terminal on page 42 R...

Страница 171: ...s The message Config Warning displays after initialization If the reprogramming and cabling have been performed correctly you can press RESUME to tell the system to overwrite the old position informat...

Страница 172: ...s the installation procedure A warning message informs you that all data will be erased Config ambiguous The Config ambiguous alarm occurs because there is one or more empty slots between cards a know...

Страница 173: ...of problem they have experienced placing or receiving calls dropped calls or noise or to problems with a feature how frequently the problems have occurred where the problems have occurred how many por...

Страница 174: ...uits through the secondary protectors for applications with exposed wiring See procedures in Troubleshooting cards on page 165 6 Check equipment defects If hardware is defective replace it If the prob...

Страница 175: ...sing visual inspection and Meridian Companion maintenance 1 Verify that LEDs are functioning properly as described in Normal card LED behavior on page 166 2 Check the status of the cards as described...

Страница 176: ...D flashes to indicate that the cards and any associated TCM devices are initializing after initialization LED turns off unless system detects that the cards are not in the same order as previously rec...

Страница 177: ...Companion enabled disabled Companion system power status LED behavior not connected N A N A powering up remain on after flashing three times being connected enabled N A normal go off quickly already...

Страница 178: ...Check that the Administration Terminal is connected to the correct port 5 Check the 50 pin connectors at the system and make sure they are plugged in properly 6 Check the 25 pair TCM cables at the di...

Страница 179: ...lashes for about 15 seconds when a Base Station is powered up This is normal If the red LED continues to flash then one of the following problems may exist The Base Station is not connected to the Con...

Страница 180: ...ons a Check to see that the green light is on b Check to see that the red light is not solid A solid red light indicates that both radios on the Base Station are busy the system is in a Maintenance st...

Страница 181: ...eck that the UPS fuse is live a Remove the RPI cover b Unplug the RPI from the AC outlet c Remove the fuse cover d Visually inspect the fuse to see if it needs replacement e Replace the fuse if necess...

Страница 182: ...registered 8 See Table 40 for a summary of troubleshooting techniques Table 40 Troubleshooting portable telephones Problem Cause Solution no link phone icon does not go off hook connection failed mess...

Страница 183: ...is established but there is an overflow tone WTN module from the Companion side is disabled or defective or failed Meridian 1 TN or card is disabled defective or has failed ask technical support for a...

Страница 184: ...eck all the wiring associated with these TCM devices Alarm 11 The internal circuitry has failed The CMCC is defective Replace the CMCC follow the instructions on page 158 Alarm 23 xx Cell xx is out of...

Страница 185: ...e been connected and that the system recognizes the Base Stations see page 145 If all the Base Stations you expected to see are not showing or they are in a failed state check that the TCM wiring of B...

Страница 186: ...or MC32 feature with package 350 on CMRC or CMLC have been disconnected from the system for at least 1 minute or CMRC CMLC or CMBC cc which was restarted more than 3 minutes ago is still not operation...

Страница 187: ...System coldstart A nonrecoverable NVRAM corruption was detected during restart A cold start occurs automatically This message appears only at power up This is normal for a new installation If this occ...

Страница 188: ...message displays when a Base Station is replaced with a new Base Station a Base Station loses power but the TCM port did not change Action is left to installer s discretion continue with System Reeva...

Страница 189: ...n cleared EVT222 The debugging facility has been accessed EVT299 The system has been restarted after a power outage EVT301 ccuux Radio ccuux cannot successfully receive the data image during download...

Страница 190: ...If a link is active when this error occurs the link is dropped Radio ccuux is returned to service EVT307 ccuux01 An unrecoverable radio fault has occurred Radio ccuux will be disabled and taken out o...

Страница 191: ...dministration log has been cleared EVT 400 The system has been manually restarted EVT 412 The Installer password has been changed The parameter contains the extension number that changed the password...

Страница 192: ...182 of 206 Troubleshooting 553 3601 220 Standard 4 00 November 1998 events If the same event number keeps appearing and is not described in Table 42 or Table 43 report it to your installer or distrib...

Страница 193: ...MCC slot 32 WTN 1 Registration Mstr Reg Enbl WTN Reg Status Show WTN Reg Locked 1 System Status 2 Mobility Data Re Evaluation Re Eval status Re Eval schedule 2 User Options Radio loss hdlng Change Def...

Страница 194: ...x A Programming overview 553 3601 220 Standard 4 00 November 1998 System LID 5 Evnt Alrm Log 3 Admin set data Installer pswd 6 Admin Log Table 44 Programming overview continued A Configuration B Admin...

Страница 195: ...e Meridian 1 system to the Public Switched Network is made through a standard network interface jack which you can order from your telephone company Safety The Meridian Companion system conforms to th...

Страница 196: ...se Administration Terminals and Base Stations are not lightning protected do not install them outside the building SHOCK To avoid electrical shock hazard to personnel or equipment damage observe the f...

Страница 197: ...fied equipment should be made by an authorized Canadian maintenance facility designated by the distributor Any repairs or alterations made by anyone else to this equipment or any equipment malfunction...

Страница 198: ...on the Industry Canada label type of jack CA21A Facility Interface Code FIC Service Order Code SOC Rights of the telephone company If a Meridian Companion system is determined to be causing harm to t...

Страница 199: ...he Load Number assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop that is used by the device to prevent overloading The termination on a loop...

Страница 200: ...endix B Regulatory information 553 3601 220 Standard 4 00 November 1998 Privacy Privacy of communications may not be insured when using Companion Telephones Twinning to a desktop telephone may negativ...

Страница 201: ...ages The Administration Terminal does not support voice telephony when connected to a Meridian Companion system alarm code A number that appears on the Administration Terminal display informing you of...

Страница 202: ...ted to a PC running Companion Manager 15 Base Stations and 16 portable telephones With Feature MC32 CMCC supports the Administration Terminal or a RAD connected to a PC running Companion Manager 15 Ba...

Страница 203: ...r in a remote location and connects to each system through a Remote Access Device RAD Companion Meridian Base Station Card See CMBC Companion Meridian Controller Card See CMCC Companion Meridian Line...

Страница 204: ...ng requires use of primary and secondary protectors external antenna A passive radio frequency receiver connected to a Base Station radio An external antenna can be used instead of the internal Base S...

Страница 205: ...ultiple Call Arrangement Denied MDF See Main Distribution Frame Message Waiting Indicator A visual or audible telephone set indicator that alerts the user to the fact that a message is waiting Multipl...

Страница 206: ...Circuitry used on the CMCC and CMRC to provide signaling information RAD See Remote Access Device radio link A radio channel between the Base Station and the portable Receive Signal Strength Indicato...

Страница 207: ...mber by which the system identifies itself to portable telephones and which the portable telephones use to request service from the system Only the installer can change the System LID System Reevaluat...

Страница 208: ...Page 198 of 206 List of terms 553 3601 220 Standard 4 00 November 1998...

Страница 209: ...77 entering a session 77 Master Registration 120 radio loss handling 116 setting the date 91 setting the time 90 system administrator 93 Transfer on Radio loss 116 Administration Terminal alarm messa...

Страница 210: ...C 80 and radio coverage 146 cabling 26 cabling to RPI 26 clearance 14 connections 80 deployment 145 device 81 increasing coverage area 145 installing 12 local power 32 mounting 14 moving 145 147 numbe...

Страница 211: ...values 83 cell assignments 100 changing Installer password 92 changing LID 89 ending a session 78 entering a session 77 radio cell assignment 101 Show cell 101 System Reevaluation 143 telephony data 8...

Страница 212: ...ified equipment 187 telecom compliance 188 Feature button and exceptions 160 feature codes entering 74 floor plan cell assignments 100 cell center 100 critical point 100 G generating LID 88 H hand off...

Страница 213: ...ase number 126 displaying software version 126 Event Alarm log 134 135 features 125 system states 127 TCM status 132 WTN status 130 maintenance session verifying cards 79 Master Registration default 1...

Страница 214: ...stem time and date 90 telephony data 81 the system 73 R RAD device 81 replacing 160 troubleshooting 173 radio cell assignment 101 radio assignments viewing 100 radio coverage and hand off 99 radio fre...

Страница 215: ...3 default 83 portable telephone 83 software Base Station 70 downloading 70 new installations 70 state idle cards 79 system 93 alarm messages 78 Base Station location 81 cards installed 79 coldstart 69...

Страница 216: ...ne 81 83 terminal number TN configuring for portable 105 Transfer on Radio loss dropping calls 115 entering a number 116 losing a link 115 options 115 troubleshooting 163 164 U upgrading an RPI 21 31...

Страница 217: ......

Страница 218: ...lose the information only to its employees with a need to know and shall protect the information in whole or in part from disclosure and dissemination to third parties with the same degree of care it...

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