Nortel 297-2183-912, Руководство по установке

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92 Symposium Call Center Server
Verifying the configuration Standard 1.0
Verifying that phonesets are correctly
configured
Introduction
To verify that a phoneset is correctly configured, ensure that it is configured as a
type Meridian Digital Centrex (MDC), and that all keys are correctly configured.
(For information about the interaction of keys and Symposium Call Center
Server, see “Configuring agent phonesets” on page 69, and “Configuring
supervisor phonesets” on page 74.)
Before you begin
Before verifying the phoneset, you must log on to the switch from a MAP
terminal with a user ID that has the privilege levels required to access the QLEN
utility.
Verifying agent phoneset configurations
To verify that phonesets are correctly configured, check the phoneset
configuration using the QLEN command. (For more information about this
command, see the SERVORD Reference Manual.) Ensure that the following
conditions have been met for each agent phoneset:
!
The phoneset type is MDC.
!
The phoneset is configured for position ID.
!
The phoneset has a Not Ready key.
!
The phoneset has an Emergency key.
!
The phoneset does not have the following keys: Dial Intercom, Hotline,
Private Line, or Voice Call. Only supervisor phonesets should have these
keys configured.
!
If you want to use the LOB (activity) code feature, the phoneset has a LOB
key.
!
If you want to distinguish between conferences and transfers, the phoneset
has 3-Way Conference and Fast Transfer keys.
!
The ECM option is set on the secondary DN.