46
Symposium Call Center Server
Configuring the switch
Standard 1.0
Configuring SCAIGRP
Introduction
Table SCAIGRP associates a business group ID for a customer group with one
or more linksets. Each group is given a password, network node ID, linkset, and
an associated BGID. These parameters allow Symposium Call Center Server to
log on to the switch.
To update table SCAIGRP
1
Edit the SCAIGRP table by typing table SCAIGRP and pressing Enter.
Result: The > prompt appears.
2
Type add and press Enter.
Result: The SCAIGNAM prompt appears.
3
Enter the SCAIGRP name.
Result: The PASSWORD prompt appears. For more information, see,
“Switch Password” on page 85.
4
Enter the password that Symposium Call Center Server uses to log on to
the switch.
Result: The NETNODID prompt appears.
5
Enter the customer network ID that you defined in table CUSTNTWK.
Result: The BGID prompt appears.
6
Enter the business group ID that you defined in table BGDATA.
Result: The OPTIONS prompt appears.
7
Configure the following option for Symposium Call Center Server:
Result: The utility prompts you to save the new configuration.
8
Type Y and press Enter.
9
To exit from the table, type quit and press Enter.
Option
Value
LINKSET
The linkset name defined for the server in table SCAICOMS.
You must type $ after the last linkset name for the group.
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