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15

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your
router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for
product and contact information.

The chapter contains the following sections:

•

Reboot the Router From Its Web Page

•

•

Troubleshoot With the LEDs

on page 236

•

You Cannot Log In to the Router

on page 238

•

You Cannot Access the Internet

on page 238

•

Changes Are Not Saved

on page 241

•

Troubleshoot WiFi Connectivity

on page 241

•

Troubleshoot Your Network Using the Ping Utility

234

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Содержание R6900

Страница 1: ...Nighthawk AC1900 Smart WiFi Router User Manual Model R6900 August 2015 202 11569 01 350 E Plumeria Drive San Jose CA 95134 USA ...

Страница 2: ...tional documentation and support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance For regulatory compliance informa...

Страница 3: ...s the Router With the NETGEAR genie App 23 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually Set Up the Internet Connection 26 Specify an Internet Connection Without a Login 27 Specify an Internet Connection That Uses a Login and PPPoE Service 28 Specify an Internet Connection That Uses a Login and PPTP or L2TP Service 30 Specify an IPv6 Internet Connection 32 IPv6...

Страница 4: ...llow or Block Access to Your Network 72 Enable and Manage Network Access Control 72 Manage Network Access Control Lists 74 Add Devices to or Remove Them From the Allowed List 74 Add Devices to or Remove Them From the Blocked List 76 Use Keywords to Block Internet Sites 77 Set Up Blocking 78 Remove a Keyword or Domain From the Blocked List 79 Remove All Keywords and Domains From the Blocked List 80...

Страница 5: ...gh the Internet 118 Access Storage Devices From a Remote Computer 118 Set Up FTP Access Through the Internet 118 Use FTP to Access Storage Devices Through the Internet 120 Remotely Access a USB Device Using ReadyCLOUD 121 Create a ReadyCLOUD Account 121 Register Your Router With ReadyCLOUD 122 Chapter 8 Use the Router as a Media Server Specify ReadyDLNA Media Server Settings 126 Play Music From a ...

Страница 6: ...nge a Static Route 153 Remove a Static Route 154 Set Up a Bridge for a Port Group or VLAN Tag Group 154 Set Up a Bridge for a Port Group 155 Set Up a Bridge for a VLAN Tag Group 156 Chapter 11 Manage the WiFi Network Settings Use WPS to Add a Device to the WiFi Network 159 Use WPS With the Push Button Method 160 Use WPS With the PIN Method 161 Specify Basic WiFi Settings 162 Change the WiFi Mbps S...

Страница 7: ...Without Traffic Volume Restrictions 201 View the Traffic Statistics and Traffic Status 202 Restrict Internet Traffic by Volume 203 Restrict Internet Traffic by Connection Time 205 Unblock the Traffic Meter After the Traffic Limit Is Reached 207 Manage the Router Remotely 207 Remotely Access Your Router Using the genie App 209 Chapter 13 Use VPN to Access Your Network Set Up a VPN Connection 211 Sp...

Страница 8: ...ections 235 WiFi Settings 236 Network Settings 236 Troubleshoot With the LEDs 236 Standard LED Behavior When the Router Is Powered On 236 Power LED Is Off or Blinking 236 Power LED Stays Amber 237 LEDs Never Turn Off 237 Internet or Ethernet Port LEDs Are Off 237 WiFi LED Is Off 237 You Cannot Log In to the Router 238 You Cannot Access the Internet 238 Check the WAN IP Address 238 Troubleshoot PPP...

Страница 9: ...printing over WiFi Stream your stored media files anywhere on the network to DLNA screens Share your music to AirPlay compatible devices from the USB hard drive connected to the router Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk The chapter contains the following sections Unpack Your Router on page 11 Attach the Antennas on...

Страница 10: ...eatures and bug fixes are made available from time to time at downloadcenter netgear com You can check for and download new firmware manually If Note the features or behavior of your product does not match what is described in this guide you might need to update your firmware In this manual the terms wireless and WiFi are interchangeable Note 10 ...

Страница 11: ... Power adapter 4 In some regions a CD is included in the package Attach the Antennas The router comes with three antennas To attach the antennas 1 Remove the antenna caps from the antenna posts on the back panel of the router 2 Align the antennas with the antenna posts Hardware Overview of the Router 11 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 12: ...nd that the center antenna be vertical and that you aim the others outward at 45 degree angles as shown LEDs and Buttons on the Top Panel The status LEDs and buttons are located on the top of the router Figure 2 Router LEDs and buttons Hardware Overview of the Router 12 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 13: ...i radio is off 5 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking white The router is sending or receiving WiFi traffic Off The 5 GHz WiFi radio is off Guest WiFi Solid white The guest WiFi network is operating Blinking white The router is sending or receiving WiFi traffic Off The guest WiFi network is off USB 3 0 port Solid white A USB device is connected and is ready Blinking whit...

Страница 14: ... without typing the WiFi password The WPS LED blinks white during this process and then lights solid white WPS button with LED For information about disabling LED blinking for network communications and turning off all LEDs except the Power LED see Disable LED Blinking or Turn Off LEDs on page 192 Ports Buttons and Connectors on the Back Panel The back panel of the router provides ports buttons an...

Страница 15: ... On Off button to provide power to the router DC power connector Connect the power adapter that came in the product package to the DC power connector USB Port on the Front Panel The USB 3 0 port is located on the front of the router Figure 4 USB port Product Label on the Bottom Panel The product label on the bottom panel of the router lists the login information WiFi network name SSID and password...

Страница 16: ...ork access Position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings ...

Страница 17: ...d to the wall jack for your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Press...

Страница 18: ...t connection This chapter describes the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the Router on page 18 Use a Web Browser to Access the Router on page 21 Change the Language on page 23 Access the Router With the NETGEAR genie App on page 23 18 ...

Страница 19: ...er screen to notify you that an Ethernet cable is connected Join the WiFi Network of the Router Choose either the manual or the WPS method to add a WiFi device such as a computer iPhone iPad or gaming device to the WiFi network of the router Manual Method On the WiFi device that you want to connect to the router you can use the software application that manages your WiFi connections To connect a d...

Страница 20: ...connect a device to the WiFi network of the router 1 Make sure that the router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or WiFi device 3 Press the WPS button of the router for three seconds 4 Within two minutes press the WPS button on your WiFi device or follow the WPS instructions that came with the device The WPS process automatically sets up the dev...

Страница 21: ... When your Internet service starts your Internet service provider ISP typically gives you all the information needed to connect to the Internet For DSL service you might need the following information to set up your router The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address setting special deployment by ISP this setting is rare If you canno...

Страница 22: ...ter is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the router 6 If the router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly b Contact your ISP to verify that you are using the correct configuration information c Read You Can...

Страница 23: ...eb browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 In the upper right corner select a language from the menu 5 When prompted click the OK button to...

Страница 24: ...cess the router 1 Visit the NETGEAR genie web page at netgear com genie 2 Click the appropriate Download button 3 Follow the onscreen instructions to install the app on your smartphone tablet or computer 4 Launch the genie app The genie app dashboard displays The following figure shows the genie app dashboard for a Windows computer Connect to the Network and Access the Router 24 Nighthawk AC1900 S...

Страница 25: ...he Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 26 Manually Set Up the Internet Connection on page 26 Specify an IPv6 Internet Connection on page 32 Manage the MTU Size on page 47 25 ...

Страница 26: ...nd password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Wizard 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually Set Up the Internet Connection on page 26 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration When th...

Страница 27: ... and password are case sensitive The BASIC Home page displays 4 Select Internet Your router might display information that is different from this example 5 For the Does your Internet connection require a login setting leave the No radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection req...

Страница 28: ...o 10 Select a Router MAC Address radio button Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test ...

Страница 29: ...SP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 If your ISP requires a service name type it in the Service Name if Required field 10 From the Connection Mode menu select Always On Dial on Demand or Manually Connect 11 To change the number of minutes until the Internet login times out in the Idle Timeo...

Страница 30: ...ddress is available enter it also 14 Select a Router MAC Address radio button Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved 1...

Страница 31: ...e Login field enter the login name that your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 From the Connection Mode menu select Always On Dial on Demand or Manually Connect 10 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of ...

Страница 32: ... ISP s primary DNS server If a secondary DNS server address is available enter it also 13 Select a Router MAC Address radio button Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to us...

Страница 33: ...e router detect the IPv6 type that is in use see Use Auto Detect for an IPv6 Internet Connection on page 34 If your Internet connection does not use pass through a fixed IP address DHCP 6rd or PPPoE but is IPv6 use the Auto Config connection type which lets the router autoconfigure its IPv6 connection see Use Auto Config for an IPv6 Internet Connection on page 35 When you enable IPv6 and select an...

Страница 34: ...fault password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The Basic Settings page displays 5 From the Internet Connection Type menu select Auto Detect The router automatically detects the information in the following fields Connection Type This field indicates the connection type that is detected Router s IPv6 Addres...

Страница 35: ...N 7 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 8 Click the Apply button Your settings are saved Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through auto configuratio...

Страница 36: ...ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable mig...

Страница 37: ...et Connection The remote relay router is the device to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A l...

Страница 38: ... of the remote relay router Your IPv6 ISP usually provides this address 7 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If ...

Страница 39: ... Internet connection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The Basic Settings page dis...

Страница 40: ...outer WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS server that resolves IPv6 domain name records for the router Secondary DNS Server The secondary DNS server that resolves IPv6 domain name records for the router If you do not specify the DNS servers the router uses the DNS servers that are configur...

Страница 41: ...its MAC address 9 Click the Apply button Your settings are saved Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password...

Страница 42: ...ISP gave you a specific host name enter it here 7 Optional In the Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might re...

Страница 43: ...f 6rd to the service provider s network and is under direct control of the service provider The IPv6 service that is provided is equivalent to native IPv6 The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider s network This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes en...

Страница 44: ...Pv4 address that your ISP gave you 6rd Address Mask Length Enter the IPv4 mask length that your ISP gave you 7 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address...

Страница 45: ...6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANC...

Страница 46: ...field enter the login information for the ISP connection This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email address type it in this field 7 In the Password f...

Страница 47: ...he router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 12 Click the Apply button Your settings are saved Manage the MTU Size The maximum transmission unit MTU is the largest data packet a network device transmits MTU Concepts When one network device communicates across the Internet with another the data packets travel through many dev...

Страница 48: ...ommon MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do not send or receive large email att...

Страница 49: ...assword The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes 1492 bytes for PPPoE connections or 1436 for PPTP connections...

Страница 50: ...of Service WMM QoS This chapter contains the following sections Prioritize Internet Traffic With Quality of Service on page 51 Optimize Internet Gaming With Upstream QoS on page 51 Add Upstream QoS Priority Rules on page 53 Optimize Video Streaming With Downstream QoS on page 61 Add Downstream QoS Priority Rules on page 62 Improve Network Connections With Universal Plug and Play on page 67 Manage ...

Страница 51: ...d streaming video from the Internet Figure 7 You can prioritize downstream traffic upstream traffic or both Optimize Internet Gaming With Upstream QoS Upstream Quality of Service QoS assigns a high priority to Internet traffic from your Xbox gaming system Optimize Performance 51 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 52: ...ble upstream QoS 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup Upstream QoS Optimize Performance 5...

Страница 53: ...s of traffic Specific applications Specific online games Individual Ethernet LAN ports of the router A specific device by MAC address To specify prioritization of traffic create a policy for the type of traffic and add the policy to the router s QoS Priority Rule list For convenience the router s QoS Priority Rule list includes many common applications and online games that can benefit from QoS ha...

Страница 54: ...ive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup Upstream QoS 5 Click the Setup QoS rule button 6 To add a rule scroll down to the bottom of the QoS Priority Rule list page and click the Add Priority Rule button Optimize Performance 54 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 55: ... are Low Normal High and Highest 13 Click the Apply button The rule is saved in the QoS Priority Rule list Set Up QoS for a Router LAN Port You can create an upstream QoS policy rule for a device that is connected to a LAN port of the router To create an upstream QoS policy rule for a device connected to one of the router s LAN ports 1 Launch a web browser from a computer or WiFi device that is co...

Страница 56: ...down to the bottom of the QoS Priority Rule list page and click the Add Priority Rule button The QoS Priority Rules page displays 7 From the Priority Category menu select Ethernet LAN Port Optimize Performance 56 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 57: ...om a MAC address of a device on the LAN To create an upstream QoS policy rule for traffic from a specific MAC address 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensiti...

Страница 58: ...t page and click the Add Priority Rule button The QoS Priority Rules page displays 7 From the Priority Category menu select MAC Address 8 If the device is in the MAC Device List select its radio button Optimize Performance 58 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 59: ...To change an upstream QoS policy rule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup Upstream QoS T...

Страница 60: ...list page displays 6 Select the radio button for the QoS policy rule 7 Scroll down and click the Delete button The rule is removed from the QoS Priority Rule list Delete All Upstream QoS Policy Rules You can permanently remove all custom and default upstream QoS policy rules The only way to restore the default upstream QoS policy rules after you deleted them is by returning the router to factory d...

Страница 61: ...QoS assigns a high priority to Internet video streaming from websites like YouTube and Netflix Figure 9 Downstream QoS assigns a high priority to video streaming from the Internet We recommend that you enable downstream QoS only if you watch streaming Internet video When downstream QoS assigns a high priority to streaming video it also assigns a lower priority to the rest of your Internet traffic ...

Страница 62: ...s for updates for the streaming database and downloads and installs them You can also manually update the streaming database by clicking the Manual Update button and following the instructions onscreen Note 7 Click the Apply button The page adjusts and displays the default QoS downstream priority rules for video streaming services to which the router now assigns a high priority Add Downstream QoS ...

Страница 63: ...eam QoS priority rule for video streaming traffic based on a specific keyword To add a downstream QoS priority rule by keyword 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are cas...

Страница 64: ...After you enable downstream QoS see Optimize Video Streaming With Downstream QoS on page 61 you can add a custom downstream QoS priority rule for video streaming traffic based on a MAC address To add a downstream QoS priority rule by MAC address 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the r...

Страница 65: ...he Rule Name MAC Address and Device Name fields If the device is not in the MAC Device List complete these fields manually 7 Click the Add button The rule is added to the QoS Rule table The router assigns a high priority to video streaming traffic from the server on the Internet to the device for which you specified the MAC address Change a Downstream QoS Policy Rule You can change a custom downst...

Страница 66: ...6 Change the policy settings 7 Click the Edit button Your settings are saved Delete a Downstream QoS Policy Rule You can delete a custom downstream QoS policy rule that you no longer need To delete a custom downstream QoS policy rule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user n...

Страница 67: ...ton All custom rules are removed from the QoS Rule table Improve Network Connections With Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multipla...

Страница 68: ...es are not being updated or reached correctly it might be necessary to increase this value 8 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports internal and external that device opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address To refresh...

Страница 69: ...ome page displays 4 Select ADVANCED Setup QoS Setup The WMM tab is automatically selected and the WMM page displays 5 Clear the Enable WMM Wi Fi multimedia settings 2 4GHz b g n check box 6 Clear the Enable WMM Wi Fi multimedia settings 5GHz a n ac check box 7 Click the Apply button Your settings are saved Optimize Performance 69 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 70: ...udes the following sections Set Up Parental Controls on page 71 Allow or Block Access to Your Network on page 72 Use Keywords to Block Internet Sites on page 77 Manage Simple Outbound Firewall Rules for Services and Applications on page 81 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 88 Set Up Security Event Email Notifications on page 90 70 ...

Страница 71: ... Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Parental Controls The Parental Controls website opens 5 Click the button for the app or version that you want to download and use 6 Follow the onscreen instructions ...

Страница 72: ...ntrols click the Enable Live Parental Controls button Allow or Block Access to Your Network You can use access control to block or allow access of devices to your network You define access by selecting or specifying the MAC addresses of the wired and WiFi devices that either can access your entire network or are blocked from accessing your entire network Enable and Manage Network Access Control Wh...

Страница 73: ... new devices to connect With this setting if you add a new device it can access your network You do not need to enter its MAC address on this page We recommend that you leave this radio button selected Block all new devices from connecting With this setting if you add a new device before it can access your network you must enter its MAC address for an Ethernet connection and its MAC address for a ...

Страница 74: ... router can detect the MAC addresses of devices that are connected to the network and list the MAC addresses of devices that were connected to the network Each network device owns a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F uppercase or lowercase only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC addre...

Страница 75: ...ol The Access Control page displays 5 Click the View list of allowed devices not currently connected to the network link A table displays the detected device name MAC address and connection type of the devices that are not connected but allowed to access the network 6 To add a device to the allowed list do the following a Click the Add button The Add Allowed Device page displays b Enter the MAC ad...

Страница 76: ... your network you must specify the devices that you want to block To add or remove devices that are blocked 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BAS...

Страница 77: ... Apply button The device is added to the blocked list on the Access Control page 7 To remove a device from blocked list do the following a Select the check box for the device b Click the Delete button The device is removed from the blocked list 8 Click the Apply button Your settings are saved Use Keywords to Block Internet Sites You can block keywords and domains websites to prevent certain types ...

Страница 78: ...s admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Specify a keyword blocking option Per Schedule Use keyword blocking according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 88 Always Use keyword blocking continu...

Страница 79: ... need a keyword or domain on the blocked list you can remove the keyword or domain To remove a keyword or domain from the blocked list 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password...

Страница 80: ...ED Security Block Sites The Block Sites page displays 5 Click the Clear List button All keywords and domains are removed from the blocked list 6 Click the Apply button Your settings are saved Specify a Trusted Computer You can exempt one trusted device from blocking and logging The device that you exempt must be assigned a fixed static IP address To specify a trusted device 1 Launch a web browser ...

Страница 81: ...rotects one network the trusted network such as your LAN from another the untrusted network such as the Internet while allowing communication between the two The router provides one default outbound firewall rule It allows all access to the Internet that is the WAN You can add simple rules to prevent access to specific services and applications on the Internet In addition you can specify if a rule...

Страница 82: ...r from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services 5 In the Services Blocking section specify how the router applies...

Страница 83: ... of devices All IP Addresses All computers and devices on your LAN are covered by this rule By default the All IP Addresses radio button is selected 9 Click the Add button The new rule is added to the Service Table on the Block Services page Add an Outbound Firewall Rule for a Custom Service or Application The router lists many default services and applications that you can use in outbound rules I...

Страница 84: ...nd password are case sensitive The BASIC Home page displays 5 Select ADVANCED Security Block Services 6 If this is the first time that you add an outbound firewall rule in the Services Blocking section specify how the router applies outbound rules Per Schedule Use keyword blocking according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Fire...

Страница 85: ...tered in the Starting Port field Ending Port Enter the name of the custom service or application Service Type User Defined 10 Specify which devices on your LAN or LAN users are affected by the rule based on their IP addresses Only This IP Address Enter the required address in the fields to apply the rule to a single device on your LAN IP Address Range Enter the required addresses in the start and ...

Страница 86: ...is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services The previous figure shows two rules in the Service Table 5 In the Service Table select the radio button for the rule 6 Click the Edit button The Block Services Setup page displays 7 Change the settings For more information about the settings...

Страница 87: ...o the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services The previous figure shows two rules in the Service Table 5 In the Service Table select the radio button for the rule ...

Страница 88: ...rd blocking outbound firewall rules or both are active By default no schedule is set and you can either enable or disable these features To set up a schedule for blocking 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is...

Страница 89: ...ay check box for 24 hour blocking By default the All Day check box is selected 6 From the Time Zone menu select your time zone 7 If you live in an area that observes daylight saving time select the Automatically adjust for daylight savings time check box If the router synchronized its internal clock with a time server on the Internet and you selected the correct time zone the Current Time field di...

Страница 90: ...in The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail 5 Select the Turn E mail Notification On check box 6 In the Your Outgoing Mail Server field enter the name of your ISP outgoing SMTP mail server such as mail myISP com You might be able to find this information in the configuration window of your email pr...

Страница 91: ...attempts to visit a blocked site select the Send Alerts Immediately check box Email alerts are sent immediately when someone attempts to visit a blocked site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time menu select the time and select the am or pm radio button ...

Страница 92: ...llowing sections USB Device Requirements on page 92 Connect a USB Device to the Router on page 93 Access a Storage Device Connected to the Router on page 94 Map a USB Device to a Windows Network Drive on page 95 Back Up Windows Computers With ReadySHARE Vault on page 95 Back Up Mac Computers With Time Machine on page 96 Manage Access to a Storage Device on page 99 Enable FTP Access Within Your Net...

Страница 93: ...e router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 The router supports the following file system types with read only access HFS HFS Connect a USB Device to the Router ReadySHARE lets you access and share a USB device connected to the router USB port If your USB device uses special drivers it ...

Страница 94: ...t on the router 2 If your USB device uses a power supply connect it You must use the power supply when you connect the USB device to the router When you connect the storage device to the router s port it might take up to two minutes before the storage device is ready for sharing By default the device is available to all computers on your local area network LAN 3 Launch a web browser from a compute...

Страница 95: ...y default the device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the USB device 5 Right click the USB device and select Map network drive The Map Network Drive window opens 6 Select the drive letter to map to the new network folder 7 Click the Finish button The U...

Страница 96: ... port You can access the connected storage device from your Mac with a wired or WiFi connection to your router Set Up a USB Hard Drive on a Mac We recommend that you use a new USB HDD storage device or format your old USB HDD storage device to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The router supports GUID or MBR ...

Страница 97: ...s page displays b Select Energy Saver The Energy Saver page displays c Click the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the back arrow to save the changes and exit the page 5 Modify your security settings a From the System Preferences page select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the ...

Страница 98: ...o Server window displays 5 Type smb routerlogin net and click the Connect button 6 When prompted select the Registered User radio button 7 Enter admin for the name and password for the password and click the Connect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Mac...

Страница 99: ...orage device access settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage Share ...

Страница 100: ...rts NetBIOS such as Microsoft Windows If you are using a Windows workgroup rather than a domain the workgroup name is displayed here 7 Enable or disable access methods by selecting or clearing the corresponding check boxes and specifying access to the storage device as described in the following table Description Access Method Enabled by default You can type readyshare to access the storage device...

Страница 101: ...SB device within your network and download or upload files In this URL FTP readyshare is the name that is specified in the Network Device Name field If you change the name in the Network Device Name field from readyshare to another name the link changes accordingly You can also click the link that is shown in the Link column The fixed port is number is 21 Disabled by default If you enable this fea...

Страница 102: ...2 Note To enable FTP access within your network 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadyS...

Страница 103: ...vice connected to the router To view network folders 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive Share a Storage Device Attached to the Router 103 Nighthawk AC...

Страница 104: ...der All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name Full path of the network folder Volume Name Volume name from the storage device Total Space and Free Space The current utilization of the storage device Add a Network Folder on a Storage Device You can add network folders on a storage...

Страница 105: ...user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The previous figure shows a USB device attached to the router 5 In the Available Network Folders table select a device If a single device is attached to the USB port the radio button is selected automatically 6 Click the Create Network Folder button Share a Storage Device Attac...

Страница 106: ...enu select the settings that you want All no password the default allows all users to access the network folder The other option is that only the admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the storage device 12 Click the Close Window button The pop up window closes C...

Страница 107: ...sword The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The previous figure shows a USB device attached to the router 5 In the Available Network Folders table select a device If a single device is attached to the USB port the radio button is selected automatically 6 Click the Edit button Share a Storage Device Attached to ...

Страница 108: ...ect to the router and specify which USB devices are approved 1 Make sure that the USB device that you want to approve is attached to the router 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Enter http www routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and...

Страница 109: ... Add button The USB device is added to the Approved USB Devices table 11 Select the Allow only approved devices check box 12 Click the Apply button Your settings are saved To approve another USB device that is not attached to a USB port first remove the attached USB device from the USB port see Safely Remove a USB Device on page 109 attach the other USB device and repeat this procedure Safely Remo...

Страница 110: ...e user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The previous figure shows a USB device attached to the router 5 In the Available Network Folders table select a device If a single device is attached to the USB port the radio button is selected automatically 6 Click the Safely Remove USB Device button Share a Storage Device ...

Страница 111: ... device goes offline and a pop up window opens 7 Click the OK button 8 Physically disconnect the USB device Share a Storage Device Attached to the Router 111 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 112: ...ss of the router and the IP address did not change you can also access the USB storage device by using the IP address This chapter includes the following sections Set Up and Manage Dynamic DNS on page 112 Access Storage Devices Through the Internet on page 118 Remotely Access a USB Device Using ReadyCLOUD on page 121 For information about how to connect the device and specify its settings see Shar...

Страница 113: ...ic DNS service provider whenever its IP address changes When you access your Dynamic DNS account the service finds the current IP address of your home network and automatically connects you If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Your Personal FTP Server With your cus...

Страница 114: ... device is available to all computers on your local area network LAN 5 Set up FTP access on the router For more information see Set Up FTP Access Through the Internet on page 118 6 On a remote computer with Internet access you can use FTP to access your router using ftp yourname mynetgear com in which yourname is your specific domain name For more information see Use FTP to Access Storage Devices ...

Страница 115: ... want to use for your account 10 In the Password 6 32 characters field enter the password that you want to use for your account 11 Click the Register button 12 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No IP or Dyn you can set up the router to use your ac...

Страница 116: ... are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Settings Dynamic DNS 5 Select the Use a Dynamic DNS Service check box 6 From the Service Provider menu select your provider 7 Select the Yes radio button Manage Dynamic DNS and Access Storage Devices Through the Internet 116 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 117: ...re saved 12 To verify that your Dynamic DNS service is enabled in the router click the Show Status button A message displays the Dynamic DNS status Change the Dynamic DNS Settings You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window open...

Страница 118: ... To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page see Set Up and Manage Dynamic DNS on page 112 To connect without Dynamic DNS type the router s Internet port IP address You can view the router s Internet IP address on the BASIC Home page Set Up FTP Access Through the Internet If you attach a storage device to the router you can access the storage device ...

Страница 119: ... router 5 Select the FTP via internet check box 6 Click the Apply button Your settings are saved 7 To limit access to the admin user do the following a In the Available Network Folders list select a device If a single device is attached to the USB port the radio button is selected automatically b Click the Edit button Manage Dynamic DNS and Access Storage Devices Through the Internet 119 Nighthawk...

Страница 120: ...must first set it up see Set Up FTP Access Through the Internet on page 118 To access a USB device with FTP from a remote computer to download or upload a file 1 Take one of the following actions To download a file from a storage device connected to the router launch a web browser To upload a file to a storage device connected to the router launch an FTP client such as Filezilla 2 Type ftp and the...

Страница 121: ...R ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router Before you can use ReadyCLOUD you must create a ReadyCLOUD account and register your router A ReadyCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more information about setting up ReadyCLOUD see the ReadyCLOUD for Routers User M...

Страница 122: ...ice uses a power supply you must use it when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or WiFi device that is connected to the netw...

Страница 123: ...yCLOUD user name and password and click the Register button If you did not create a ReadyCLOUD account see Create a ReadyCLOUD Account on page 121 The router is registered with ReadyCLOUD Manage Dynamic DNS and Access Storage Devices Through the Internet 123 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 124: ...ice Note 9 After registration visit readycloud netgear com 10 Click the Sign In link enter your ReadyCLOUD user name and password and click the Sign In button The ReadyCLOUD page displays the router that you registered and the contents of the USB storage device that is connected to the router Manage Dynamic DNS and Access Storage Devices Through the Internet 124 Nighthawk AC1900 Smart WiFi Router ...

Страница 125: ...r You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 126 Play Music From a Storage Device With iTunes Server on page 127 Play Media From a USB Device on TiVo on page 128 125 ...

Страница 126: ...B Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Click the Media Server tab The Media Server Settings page displays 6 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device See Play Media From a USB Device on Ti...

Страница 127: ... Play music on a USB device with iTunes Supported music file formats are MP3 AAC and FLAC The maximum number of music files supported is 10 000 To specify iTunes server settings 1 On your iPhone or iPad find and connect to the WiFi network 2 Launch the Remote app 3 Click the Add a Device button A passcode displays 4 Specify the passcode in the router a Launch a web browser from a computer or WiFi ...

Страница 128: ... Only check box is selected g Enter the passcode h Click the Allow Control button i Click the Apply button Your settings are saved On your iPhone or iPad the ReadySHARE music library displays in the Remote app You can play this music on AirPlay devices Play Media From a USB Device on TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your router The TiV...

Страница 129: ...n window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Click the Media Server tab The Media Server Settings page displays 6 Make sure that the Enable TiVo support che...

Страница 130: ...Vo select TiVo Central Music Photos Showcases 2 Select an item to play or watch Copy TiVo Files to a Computer To copy TiVo files to a computer Use the TiVo Desktop accessory available at https www3 tivo com store accessories software do Use the Router as a Media Server 130 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 131: ...s chapter contains the following sections Install the Printer Driver and Cable the Printer on page 132 Download the ReadySHARE Printer Utility on page 132 Install the ReadySHARE Printer Utility on page 133 Use the Shared Printer on page 134 View or Change the Status of a Printer on page 135 Use the Scan Feature of a Multifunction USB Printer on page 136 Manage the NETGEAR USB Control Center Settin...

Страница 132: ...a USB printer cable to connect the USB printer to the router USB port on the front panel Download the ReadySHARE Printer Utility The utility works on Windows computers Mac computers smartphones and tablets To download the ReadySHARE Printer utility 1 Visit netgear com readyshare 2 Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page 3 Click one of the fo...

Страница 133: ...y displays as NETGEAR USB Control Center on your computer To install the utility 1 If necessary unzip the ReadySHARE Printer utility setup file 2 Double click the ReadySHARE Printer utility setup file that you downloaded 3 Follow the wizard instructions to install NETGEAR USB Control Center After the InstallShield Wizard completes the installation the NETGEAR USB Control Center prompts you to sele...

Страница 134: ... utility select System Exit Use the Shared Printer For each computer after you click the Connect and Disconnect buttons once the utility automatically manages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background Manually Connect and Print For each computer after you click the Connect and Disconnect buttons once the utility automat...

Страница 135: ... status See View or Change the Status of a Printer on page 135 View or Change the Status of a Printer To view or change the status 1 Click the NETGEAR USB Control Center icon The Status column shows the status for each device Available No print jobs are in progress You can use the USB printer from any computer in the network Connected Your computer is connected to the printer and will be released ...

Страница 136: ... a Multifunction USB Printer If your USB printer supports scanning you can also use the USB printer for scanning For example the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon 2 Make sure that the printer status shows as Available 3 Click the Network Scanner bu...

Страница 137: ...the language and specify the time out to release the printer connection Turn Off Automatic Startup of the NETGEAR USB Control Center You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows To turn off the automatic startup of the NETGEAR USB Control Center 1 Click the NETGEAR USB Control Center icon 2 Select Tools Configuration Share a USB Printer 137 Nig...

Страница 138: ...page displays 2 Select Tools Configuration The Control Center Configuration page displays 3 From the Language menu select a language 4 Click the OK button The next time the NETGEAR USB Control Center starts the language changes Specify the Time Out To specify the time out 1 Click the NETGEAR USB Control Center icon The main page displays 2 Select Tools Configuration Share a USB Printer 138 Nightha...

Страница 139: ...mber of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection is not being used 4 Click the OK button The Control Center Configuration page displays Share a USB Printer 139 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 140: ... Manage NAT Filtering on page 143 Manage the SIP Application Level Gateway on page 144 Manage the LAN IP Address Settings on page 144 Manage the Router Information Protocol Settings on page 145 Manage the DHCP Server Address Pool on page 146 Manage Reserved LAN IP Addresses on page 148 Disable the Built In DHCP Server on page 150 Change the Router s Device Name on page 151 Set Up and Manage Custom...

Страница 141: ...isplays 5 To enable a port scan and disable DoS protection select the Disable Port Scan and DoS Protection check box 6 To enable the router to respond to a ping select the Respond to Ping on Internet Port check box 7 Click the Apply button Your settings are saved Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applica...

Страница 142: ...IC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 Select the Default DMZ Server check box 6 Enter the IP address of the server 7 Click the Apply button Your settings are saved Manage IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature le...

Страница 143: ...h a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 Select a NAT Filtering radio ...

Страница 144: ...age displays 5 To disable the SIP ALG select the Disable SIP ALG check box The SIP ALG is enabled by default 6 Click the Apply button Your settings are saved Manage the LAN IP Address Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is as follows LAN IP address 192 168 1 1 this is the same as www ...

Страница 145: ... the router 6 In the IP Subnet Mask enter the LAN subnet mask for the router 7 Click the Apply button Your settings are saved If you changed the LAN IP address of the router you are disconnected when the changes take effect To reconnect close your browser relaunch it and log in to the router at its new LAN IP address Manage the Router Information Protocol Settings Router Information Protocol RIP l...

Страница 146: ...select an RIP version Disabled The RIP version is disabled This is the default setting RIP 1 This format is universally supported It is adequate for most networks unless you are using an unusual network setup RIP 2 This format carries more information Both RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting 7 Click the Apply button Your ...

Страница 147: ...indow opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup 5 Make sure that the Use Router as DHCP Server check box is selected This check box is selected by default 6 Specify the range of IP addresses that the router assigns In the Startin...

Страница 148: ...twork 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section click the Add button 6 Either select a device from the Address Reser...

Страница 149: ... is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section select the radio button next to the reserved address 6 Click the Edit button The Edit page displays 7 Change the settings 8 Click the Apply button Your settings are saved Remove a Reserved IP Address Entry You can...

Страница 150: ...twork as the DHCP server or specify the network settings of all your computers If you disable the DHCP server and no other DHCP server is available on your network you must set your computer IP addresses manually so that they can access the router Note To disable the built in DHCP server 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerl...

Страница 151: ...figure static routes only for unusual cases such as when you use multiple routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case Your primary Internet access is through an ADSL modem to an ISP You use an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 16...

Страница 152: ...u can add a static route to a destination IP address and specify the subnet mask gateway IP address and metric To set up a static route 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and passwor...

Страница 153: ...way Gateway IP Address The IP address of the gateway must be on the same LAN segment as the router Enter a number from 1 through 15 Metric This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 9 Click the Apply button Your settings are saved The static route is added to the table on the ...

Страница 154: ...twork 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the Static Routes table select the radio button to the left of the route 6 Click th...

Страница 155: ...PTV device and the router s Internet port from being processed through the router s network address translation NAT service To configure a port group and enable the bridge 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password i...

Страница 156: ... Bridge for a VLAN Tag Group If the devices that are connected to the router s Ethernet LAN ports or WiFi network include an IPTV device your ISP might require you to set up a bridge for a VLAN tag group for the router s Internet interface If you are subscribed to IPTV service the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN t...

Страница 157: ...nd password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Group check box 6 Select the By VLAN tag group radio button Manage the WAN and LAN Network Settings 157 Nighthawk AC1900 Smart WiFi ...

Страница 158: ...ct the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected If your device is connected to your router s WiFi network select the WiFi check box that corresponds to the router s WiFi network to which the device is connected You must select at least one LAN port or WiFi port You can select more than one port 8 Click the Add button The VLAN tag group...

Страница 159: ...sword or Security Level on page 166 Set Up a Guest WiFi Network on page 167 Specify How the Router Manages WiFi Clients on page 169 Control the WiFi Radios on page 170 Set Up a WiFi Schedule on page 172 Manage the WPS Settings on page 173 Use the Router as a WiFi Access Point on page 175 Use the Router in WiFi Bridge Mode on page 176 Set Up a WiFi Distribution System on page 179 For information ab...

Страница 160: ...c WiFi Settings on page 162 Use WPS With the Push Button Method For you to use the push button method to connect a WiFi device to the router s WiFi network the WiFi device that you are trying to connect must provide either a physical button or a software button You can use the physical button and software button to let a WiFi device join only the main WiFi network not the guest WiFi network To let...

Страница 161: ...age displays a confirmation message 8 To verify that the WiFi device is connected to the router s main WiFi network select BASIC Attached Devices The WiFi device displays onscreen Use WPS With the PIN Method To use the PIN method to connect a WiFi device to the router s WiFi network you must know the PIN of the WiFi device that you are trying to connect To let a WiFi device join the router s WiFi ...

Страница 162: ...r blinks white 9 Within four minutes go to the WiFi device and use its WPS software to join the network without entering a password When the router establishes a WPS connection the WiFi LED lights solid white and the Add WPS Client page displays a confirmation message 10 To verify that the WiFi device is connected to the router s main WiFi network select BASIC Attached Devices The WiFi device disp...

Страница 163: ...ettings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To specify basic WiFi settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password...

Страница 164: ...evice 7 To change the network name SSID type a new name in the Name SSID field The name can be up to 32 characters long and it is case sensitive The default SSID is randomly generated and is on the router s label If you change the name make sure to write down the new name and keep it in a safe place 8 To change the WiFi channel select a number from the Channel menu In some regions not all channels...

Страница 165: ...device trying to connect to your network with its old settings before you changed the settings If so update the WiFi network selection in your computer or WiFi device to match the current settings for your network Change the WiFi Mbps Settings The data rate for high speed transmissions is commonly identified as megabits per second Mbps By default the router is set to operate with up to 600 Mbps in...

Страница 166: ...etting from the Mode menu Up to 1300 Mbps is the default setting which allows 802 11ac 802 11n and 802 11a WiFi devices to join the network The other settings are Up to 600 Mbps and Up to 289 Mbps 7 Click the Apply button Your settings are saved Change the WiFi Password or Security Level Your router comes with preset WPA2 or WPA security The password that you enter to connect to your network is un...

Страница 167: ...e newest standard for the strongest security and is the default setting The Passphrase field displays 6 In the Passphrase field enter the network key password It is a text string from 8 to 63 characters 7 Write down the new password and keep it in a secure place for future reference 8 Click the Apply button Your settings are saved Set Up a Guest WiFi Network Guest networks allow visitors at your h...

Страница 168: ...ct the Enable Guest Network check box 7 Leave the Enable SSID Broadcast check box selected Allowing the router to broadcast its WiFi network name SSID makes it easier to find your network and connect to it If you clear this check box that creates a hidden network 8 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the ...

Страница 169: ...me on the network Network resources are divided by time so if five clients are connected they each get one fifth of the network time The advantage of this feature is that your slowest clients do not control network responsiveness This feature is enabled by default but you can disable it To disable airtime fairness 1 Launch a web browser from a computer or WiFi device that is connected to the netwo...

Страница 170: ...ect ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Scroll to the bottom of the page and clear the Enable Implicit BEAMFORMING check box 6 Click the Apply button Your settings are saved If you connected over WiFi to the network you are disconnected from the network and must reconnect Control the WiFi Radios The router s internal WiFi radios broadcast signals in the ...

Страница 171: ...t log in to the router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password ...

Страница 172: ... If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Set Up a WiFi Schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www rou...

Страница 173: ...Click the Apply button The Wireless Settings page displays 8 Select the Turn off wireless signal by schedule check box to activate the schedule 9 Click the Apply button Your settings are saved Manage the WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password You can change the WPS default settings To manage WPS settings 1 Launch a web browser from a ...

Страница 174: ...ical WPS button The PIN function might temporarily be disabled automatically if the router detects suspicious attempts to break into the router s WiFi settings by using the router s PIN through WPS Note 7 To allow the WiFi settings to be changed automatically when you use WPS clear one or both of the Keep Existing Wireless Settings check boxes By default both Keep Existing Wireless Settings check ...

Страница 175: ...d features are disabled If you want to change the router s function use a wired connection to avoid being disconnected when the new function takes effect Tip To set up the router as an AP 1 Use an Ethernet cable to connect the yellow Internet port on the back panel of the router to a LAN port on the other router 2 Launch a web browser from a computer or WiFi device that is connected to the network...

Страница 176: ...k experience To avoid interference with other routers or gateways on your network NETGEAR recommends that you use different WiFi settings on each router You can also turn Note off the WiFi radio on the other router or gateway and use the router only for WiFi client access 8 Click the Apply button The IP address of the router changes and you are disconnected 9 To reconnect close and restart your br...

Страница 177: ...et up the second router in bridge mode Place the router in bridge mode in a different room such as the room where your home entertainment center is located Cable the router in bridge mode to your Smart TV DVR game console or Blu ray player and use its 802 11ac WiFi connection to the first router To set up bridge mode 1 Make a note of the WiFi settings of the other router to which this router will ...

Страница 178: ... The Wireless Settings page displays 6 Scroll to the bottom of the page and select the use other operation mode check box 7 Select the Enable Bridge mode radio button 8 Click the setup bridge mode wireless settings button 9 Enter the settings of the other router to which this router will connect that is the settings of the router that will function as a bridge Manage the WiFi Network Settings 178 ...

Страница 179: ...e Wireless Settings page Your settings are saved Set Up a WiFi Distribution System The router can function as a WiFi base station or a WiFi repeater in a WiFi distribution system WDS A WDS expands a WiFi network through multiple access points A WiFi base station connects to the Internet wired and WiFi clients can connect to the base station and the base station sends its WiFi signal to an access p...

Страница 180: ...Fi base station or WiFi repeater cannot be enabled in the other radio band However if you enable the WiFi base station in either radio band and use the other radio band as a WiFi router or WiFi base station dual band concurrent mode is not affected Before you can set up a WiFi network with WDS both access points must meet the following conditions Use the same SSID WiFi channel and encryption mode ...

Страница 181: ... requires the 2 4 GHz radio band to function in the Up to 54 Mbps mode 6 Select ADVANCED Advanced Setup Wireless Repeating The Wireless Repeating Function page displays 7 Select either the Enable Wireless Repeating Function 2 4GHz b g n check box or the Enable Wireless Repeating Function 5GHz a n ac check box 8 Select the Wireless Base Station radio button 9 To prevent WiFi clients from associatin...

Страница 182: ...ter To set up a NETGEAR router as the repeater 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup pa...

Страница 183: ...ent from the LAN IP address of the base station 10 To prevent WiFi clients from associating with the repeater and allowing LAN client associations only select the Disable Wireless Client Association check box You can leave the check box cleared if you prefer WiFi clients to be able to associate with the repeater 11 In the Base Station MAC Address field enter the MAC addresses for the access point ...

Страница 184: ...repeater can connect to the Internet or share files and printers with any other computer or server connected to the other access point that functions as the base station Manage the WiFi Network Settings 184 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 185: ...covery on page 189 Recover the admin Password on page 190 Manage the Configuration File of the Router on page 190 Return the Router to Its Factory Default Settings on page 193 Disable LED Blinking or Turn Off LEDs on page 192 View the Status and Statistics of the Router on page 194 Manage the Activity Log on page 198 View Devices Currently on the Network on page 200 Monitor and Meter Internet Traf...

Страница 186: ...The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click the Check button The router detects new firmware if any is available and displays a message asking if you want to download and install it 6 To download and install the new firmware click the Yes button The router locates the firmware downloads it and begins the update Warning To avoi...

Страница 187: ...center netgear com locate the support page for your product and download the new firmware 2 Read the new firmware release notes to determine whether you must reconfigure the router after updating 3 Launch a web browser from a computer or WiFi device that is connected to the network 4 Enter http www routerlogin net A login window opens 5 Enter the router user name and password The user name is admi...

Страница 188: ...sitive The BASIC Home page displays The version firmware is stated in the top right under the Logout button Change the admin Password You can change the default password that is used to log in to the router with the user name admin This password is not the one that you use for WiFi access Be sure to change the password for the user name admin to a secure password The ideal password contains no dic...

Страница 189: ...ed in Internet Explorer Firefox and Chrome browsers but not in the Safari browser To set up password recovery 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The B...

Страница 190: ... opens and displays your recovered password 7 Click the Login again button A login window opens 8 With your recovered password log in to the router Manage the Configuration File of the Router The configuration settings of the router are stored within the router in a configuration file You can back up save this file to your computer or restore it Back Up the Settings You can save a copy of the curr...

Страница 191: ...onnected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Browse button and navigate to and select the saved con...

Страница 192: ... Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup LED Control Settings By default the first radio button is selected which allows standard LED behavior For more information about LEDs see LED...

Страница 193: ...e user name is admin the password is password the LAN IP address is 192 168 1 1 which is the same as www routerlogin net and the DHCP server is enabled For a list of factory default settings see Factory Settings on page 245 Use the Reset Button This process erases all settings that you configured in the router Note To reset the router to factory default settings 1 On the back of the router locate ...

Страница 194: ...nistration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When the reset is complete the router reboots This process takes about two minutes Warning To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router ...

Страница 195: ...uter or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The information that is shown onscreen is self explanatory Manage the Router and Monitor the Tr...

Страница 196: ...work is enabled but unprotected or that another situation that requires your attention occurred Display Internet Port Statistics To display Internet port statistics 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is passw...

Страница 197: ...t acquired the link Poll Interval The interval at which the statistics are updated in this window 6 To change the polling frequency enter a time in seconds in the Poll Interval field and click the Set Interval button To stop the polling entirely click the Stop button Check the Internet Connection Status To check the Internet connection status 1 Launch a web browser from a computer or WiFi device t...

Страница 198: ...time when the lease was obtained Lease Expires The date and time that the lease expires 6 To return the status of all items to 0 click the Release button 7 To refresh the window click the Renew button 8 To close the window click the Close Window button Manage the Activity Log The log is a detailed record of the websites that users on your network accessed or attempted to access and many other rout...

Страница 199: ...ether Internet access was blocked or allowed Source The name IP address or MAC address of the target device application or website for this log entry Target The name IP address or MAC address of the target device application or website for this log entry 5 To refresh the log entries onscreen click the Refresh button 6 To clear the log entries click the Clear Log button 7 To email the log immediate...

Страница 200: ...plays 4 Select ADVANCED Administration Logs The Logs page displays 5 Select the check boxes that correspond to the activities that you want to be logged By default all check boxes are selected 6 Clear the check boxes that correspond to the activities that you do not want to be logged 7 Click the Apply button Your settings are saved View Devices Currently on the Network You can view all computers o...

Страница 201: ...ume of Internet traffic that passes through the router Internet port With the traffic meter utility you can set limits for traffic volume set a monthly limit and get a live update of traffic usage Start the Traffic Meter Without Traffic Volume Restrictions You can monitor the traffic volume without setting a limit To start or restart the traffic meter without configuring traffic volume restriction...

Страница 202: ...a traffic For more information see View the Traffic Statistics and Traffic Status on page 202 View the Traffic Statistics and Traffic Status If you enabled the traffic meter see Start the Traffic Meter Without Traffic Volume Restrictions on page 201 you can view the traffic statistics and traffic status To view the traffic statistics and status of the traffic meter 1 Launch a web browser from a co...

Страница 203: ... To refresh the information onscreen click the Refresh button The information is updated 7 To display more information about the data traffic and to change the polling interval click the Traffic Status button The Traffic Status pop up window displays Restrict Internet Traffic by Volume You can record and restrict the traffic by volume in MB This is useful when your ISP measures your traffic in vol...

Страница 204: ...month are allowed 9 If your ISP charges you for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 10 In the Traffic Counter section set the traffic counter to begin at a specific time and date 11 In the Traffic Control section enter a value in minutes to specify when the router issues a warning message before...

Страница 205: ... Statistics and Traffic Status on page 202 Restrict Internet Traffic by Connection Time You can record and restrict the traffic by connection time This is useful when your ISP measures your connection time To record and restrict the Internet traffic by time 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3...

Страница 206: ...ic time and date 9 In the Traffic Control section enter a value in minutes to specify when the router issues a warning message before the monthly limit in hours is reached This setting is optional The router issues a warning when the balance falls under the number of minutes that you enter By default the value is 0 and no warning message is issued 10 Select one or more of the following actions to ...

Страница 207: ...a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Traffic Meter The Traffic Meter page displays 5 In the Traffic Control section cl...

Страница 208: ...t password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Management 5 Select the Turn Remote Management On check box 6 In the Allow Remote Access By section specify the external IP addresses to be allowed to access the router s remote management For enhanced security restrict access to as few external IP addresses as ...

Страница 209: ...are saved Remotely Access Your Router Using the genie App You can use the genie app to remotely access your router and change its key settings Before you can use remote access with the genie app you must update your router s firmware and download the latest genie app for your computer or mobile device Remote access with the genie app is supported for Windows computers iOS mobile devices and Androi...

Страница 210: ...ing virtual private networking VPN This chapter explains how to set up and use VPN access The chapter includes the following sections Set Up a VPN Connection on page 211 Use VPN to Access the Router s USB Device and Media on page 216 Use VPN to Access Your Internet Service at Home on page 216 210 ...

Страница 211: ...to connect with your router To use a DDNS service register for an account with a host name sometimes called a domain name You use the host name to access your network The router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP addres...

Страница 212: ...e For information about configuring the type of access see Use VPN to Access Your Internet Service at Home on page 216 Note 8 Click the Apply button Your settings are saved VPN is enabled in the router but you must install and set up OpenVPN software on your computer before you can use a VPN connection see Install OpenVPN Software on Your Computer on page 212 Install OpenVPN Software on Your Compu...

Страница 213: ...and click the Next button 8 To specify the destination folder click the Browse button select a destination folder and click the Next button 9 Click the Install button The window displays the progress of the installation and then displays the final installation window Use VPN to Access Your Network 213 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 214: ...n will fail Use a VPN Tunnel After you set up the router to use VPN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected If both networks use t...

Страница 215: ... then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges Tip 2 Right click the OpenVPN icon 3 Select Connect The VPN connection is established You can do the following Use VPN to Access Your Network 215 Nighthawk AC1900 Smart WiFi Router Model R6900 ...

Страница 216: ...Gateway icon does not display in the Network Infrastructure section 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the ReadyDLNA R6900 icon Use VPN to Access Your Internet Service at Home When you are away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a co...

Страница 217: ...VPN page displays 5 Select the Enable VPN Service radio button 6 Scroll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network By default the Auto radio button is selected Th...

Страница 218: ...ord The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VNP page displays 5 Select the Enable VPN Service radio button 6 Scroll down to the Clients will use this VPN connection to access section and select the Home Network only radio button 7 Click the Apply button Your settings are saved Use a VPN Tunnel to Access Your Intern...

Страница 219: ...ules for Internet traffic for services and applications You need networking knowledge to set up these features This chapter includes the following sections Manage Port Forwarding to a Local Server for Services and Applications on page 219 Manage Port Triggering for Services and Applications on page 226 219 ...

Страница 220: ...ation to a computer on your network To forward incoming traffic for a default service or application 1 Decide which type of service application or game you want to provide 2 Find the local IP address of the computer on your network that will provide the service The server computer must always receive the same IP address To specify this setting use the reserved IP address feature See Manage Reserve...

Страница 221: ... Service or Application The router lists default services and applications that you can use in port forwarding rules If the service or application is not predefined you can add a port forwarding rule with a custom service or application To add a port forwarding rule with a custom service or application 1 Find out which port number or range of numbers the service or application uses You can usually...

Страница 222: ...e of the custom service or application Service Name Select the protocol TCP or UDP that is associated with the service or application Service Type If you are unsure select TCP UDP Enter the starting port number for the service or application External Starting Port If the service or application uses a single port enter the same port number in the External Ending Port field External Ending Port If t...

Страница 223: ...e rule is added to the table on the Port Forwarding Port Triggering page Change a Port Forwarding Rule You can change an existing port forwarding rule To change a port forwarding rule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The defaul...

Страница 224: ...e Apply button Your settings are saved The changed rule displays in the table on the Port Forwarding Port Triggering page Remove a Port Forwarding Rule You can remove a port forwarding rule that you no longer need To remove a port forwarding rule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the ...

Страница 225: ...equests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering page configure the router to forward the HTTP service to the local addr...

Страница 226: ...er or WiFi device that sent the web page request Manage Port Triggering for Services and Applications Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router m...

Страница 227: ...k 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button 6 Click the Ad...

Страница 228: ...icts the service to a particular computer Enter the IP address in the field that becomes available with this selection from the menu Select the protocol TCP or UDP that is associated with the service or application Service Type Enter the number of the outbound traffic port that must open the inbound ports Triggering Port Inbound Connection Select the protocol TCP or UDP that is associated with the...

Страница 229: ... a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Trig...

Страница 230: ...rule displays in the Port Triggering Portmap Table on the Port Forwarding Port Triggering page Remove a Port Triggering Rule You can remove a port triggering rule that you no longer need To remove a port triggering rule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and passwo...

Страница 231: ...t Triggering The time out period for port triggering controls how long the inbound ports stay open when the router detects no activity A time out period is required because the router cannot detect when the service or application terminates To specify the time out for port triggering 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin...

Страница 232: ...web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Trigger...

Страница 233: ...ork Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port...

Страница 234: ...om for product and contact information The chapter contains the following sections Reboot the Router From Its Web Page on page 234 Quick Tips on page 235 Troubleshoot With the LEDs on page 236 You Cannot Log In to the Router on page 238 You Cannot Access the Internet on page 238 Changes Are Not Saved on page 241 Troubleshoot WiFi Connectivity on page 241 Troubleshoot Your Network Using the Ping Ut...

Страница 235: ...A confirmation pop up window displays 6 Click the OK button The router reboots Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network If you must restart your network follow this sequence 1 Turn off and unplug the modem 2 Turn off the router 3 Plug in the modem and turn it on Wait two minutes 4 Turn on the router and wait two minutes Check ...

Страница 236: ...n the LEDs to their standard settings for troubleshooting For information about controlling the LED settings see Disable LED Blinking or Turn Off LEDs on page 192 Standard LED Behavior When the Router Is Powered On After you turn on power to the router verify that the following sequence of events occurs 1 When power is first applied verify that the Power LED is lit 2 After about two minutes verify...

Страница 237: ...he following Cycle the power to see if the router recovers Press and hold the Reset button to return the router to its factory settings For more information see Return the Router to Its Factory Default Settings on page 193 If the error persists a hardware problem might be the cause Contact technical support at netgear com support Internet or Ethernet Port LEDs Are Off If either the Ethernet port L...

Страница 238: ... are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your router behind an existing router in ...

Страница 239: ...d checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address If your router obtained an IP address but your computer is does not load any web pages from the Internet it might be for one or more of the following reasons Your computer might ...

Страница 240: ...ion Status button The Connection Status pop up window opens 6 Check the information in the Connection Status pop up window to see if your PPPoE connection is up and working If the router is not connected click the Connect button The router continues to attempt to connect indefinitely 7 If you cannot connect after several minutes the router might be set up with an incorrect service name user name o...

Страница 241: ...ide similar options Changes Are Not Saved If the router does not save the changes that you make on the routerweb pages do the following When entering configuration settings always click the Apply button before moving to another page or tab or your changes are lost Click the Refresh or Reload button in the web browser It is possible that the changes occurred but the old settings might be in the web...

Страница 242: ... ping followed by the IP address of the router as in this example ping www routerlogin net 3 Click the OK button You see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly one of the fo...

Страница 243: ...nformation is not visible in your computer Network Control Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assig...

Страница 244: ...16 Supplemental Information This appendix includes technical information about your router The appendix covers the following topics Factory Settings on page 245 Technical Specifications on page 248 244 ...

Страница 245: ...8 1 1 User login URL admin User name case sensitive password Login password case sensitive Internet connection Use default hardware address WAN MAC address Determined by the protocol that is used for the Internet connection see Manage the MTU Size on page 47 WAN MTU size Autosensing Port speed Local network LAN 192 168 1 1 LAN IP address 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to...

Страница 246: ... Disabled Source MAC filtering Enabled Port Scan and DoS Protection Disabled Respond to Ping on Internet Port Disabled IGMP Proxying Enabled SIP ALG Main WiFi network Enabled WiFi communication See product label SSID name WPA2 PSK AES Security See product label WiFi passphrase Country region North America United States Europe Europe Other continents Varies by region Auto for the 2 4 GHz band and 1...

Страница 247: ...t 5 GHz 100 nonconfigurable Transmit power Guest WiFi network Disabled WiFi communication SSID name 2 4 GHz band NETGEAR_Guest 5 GHz band NETGEAR 5G_Guest None open network Security Disabled Allow guests to access main network General WiFi settings 100 nonconfigurable Radio transmission power Enabled 20 40 MHz coexistence 2346 Fragmentation length 2347 CTS RTS threshold Long Preamble Preamble mode...

Страница 248: ...04ºF Operating temperature 90 maximum relative humidity noncondensing Operating humidity FCC Part 15 Class B Electromagnetic emissions Four RJ 45 ports supporting 10BASE T 100BASE TX and 1000BASE T LAN One RJ 45 port supporting 10BASE T 100BASE TX and 1000BASE T WAN Maximum WiFi signal rate complies with the IEEE 802 11 standard WiFi NETGEAR makes no express or implied representations or warrantie...

Страница 249: ...m computers per WiFi network Operating frequency range 2 4 GHz band US 2 412 2 462 GHz Europe 2 412 2 472 GHz Australia 2 412 2 472 GHz Japan 2 412 2 472 GHz 5 GHz band US 5 18 5 24 5 745 5 825 GHz Europe 5 18 5 24 GHz Australia 5 18 5 24 5 745 5 825 GHz Japan 5 18 5 24 GHz WPA2 PSK WPA PSK WPA WPA2 mixed mode WPA WPA2 Enterprise and WEP 802 11 security Supplemental Information 249 Nighthawk AC190...

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