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10.

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with
your router. If you do not find the solution here, visit the NETGEAR support site at

http://support.netgear.com

for product and contact information.

This chapter contains the following sections:

•

Forgotten Passwords

•

WiFi Connections

•

Changes Not Saved

•

Troubleshoot with the LEDs

•

Cannot Log In to the Router

•

The Router Cannot Access the Internet

•

Troubleshoot Your Network Using the Ping Utility

•

Troubleshoot IP Addresses

Содержание R6050

Страница 1: ...350 East Plumeria Drive San Jose CA 95134 USA June 2014 202 11385 01 AC750 Wireless Dual Band Gigabit Router Model R6050 User Manual...

Страница 2: ...port visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For reg...

Страница 3: ...the Internet Setup Wizard 21 Manually Set Up the Internet Connection 22 Specify an Internet Connection Without a Login 22 Specify an Internet Connection That Uses a Login 24 Specify Basic WiFi Setting...

Страница 4: ...ns with Universal Plug and Play 73 Chapter 6 Manage Your Network Update the Router Firmware 76 Change the admin Password 77 Recover the admin Password 77 View Router Status 79 View the Internet Connec...

Страница 5: ...129 Avoid Blocking on a Trusted Computer 130 Set Up Security Event Email Notifications 130 Chapter 9 Specify Internet Port Settings Set Up Port Forwarding to a Local Server 134 Add a Custom Port Forw...

Страница 6: ...151 Troubleshoot a PPPoE Internet Connection 151 Troubleshoot Your Network Using the Ping Utility 152 Test the LAN Path to Your Router 152 Test the Path from Your Computer to a Remote Device 153 Trou...

Страница 7: ...r For more information about the topics covered in this manual visit the support website at http support netgear com Firmware updates with new features and bug fixes are made available from time to ti...

Страница 8: ...wer adapter cable and installation guide Power adapter Ethernet cable Router Figure 1 Package contents Your box contains the following items AC750 Wireless Dual Band Gigabit Router R6050 AC power adap...

Страница 9: ...nd the front and back panels Pay particular attention to the LEDs on the front panel Front Panel The router front panel has the status LEDs buttons and ports shown in the following figure 2 4 GHz WiFi...

Страница 10: ...nsmitted at 1000 Mbps Solid amber The local port is connected to a 10 100 Mbps device Blinking amber Data is being transmitted at 10 100 Mbps Off No link is detected on this port USB Solid green The U...

Страница 11: ...WiFi network The LED below the WPS FastLane button blinks green when the router is trying to add the WiFi device or computer The LED stays solid green when WiFi security is enabled in the router Rear...

Страница 12: ...hickness and number of walls the WiFi signal passes through can limit the range Additionally other WiFi access points in and around your home might affect your router s signal WiFi access points are r...

Страница 13: ...stallation The following illustration shows typical cable connections for a router Router Internet Ethernet cable Ethernet cable not included Modem Figure 5 Router cable connections To cable your rout...

Страница 14: ...uter or WiFi device You have two options Connect with WiFi To connect with WiFi use the WiFi network name and password on the product label Connect with an Ethernet cable Use an Ethernet cable to conn...

Страница 15: ...15 2 2 Connect to the Network and Access the Router This chapter contains the following sections Connect to the Network Types of Logins Use a Web Browser to Access the Router...

Страница 16: ...k LAN A message might display on your computer screen to notify you that an Ethernet cable is connected WiFi Connection You can connect to the router s WiFi network with Wi Fi Protected Setup WPS or y...

Страница 17: ...ss the router NETGEAR genie automatically checks to see if your router can connect to your Internet service NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie aut...

Страница 18: ...ake sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router Make sure that the router has full power and that its Power LED is lit white Close and reopen...

Страница 19: ...the Router 19 AC750 Wireless Dual Band Gigabit Router R6050 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensit...

Страница 20: ...connection when you first access the router with a web browser You can also customize or specify your Internet and WiFi settings This chapter contains the following sections Use the Internet Setup Wi...

Страница 21: ...ser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The u...

Страница 22: ...ter s Internet connection settings Specify an Internet Connection Without a Login To specify the Internet connection settings 1 Launch a web browser from a computer or WiFi device that is connected to...

Страница 23: ...nter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio buttons...

Страница 24: ...ttings 5 In the Does your Internet connection require a login section of the screen select the Yes radio button The screen adjusts 6 In the Internet Service Provider list select the encapsulation meth...

Страница 25: ...the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved...

Страница 26: ...s you cannot change this setting 6 To change the network name SSID type a new name in the Name SSID field The name can be up to 32 characters long and it is case sensitive The default SSID is randomly...

Страница 27: ...work without wireless security that they discover Is your computer or WiFi device trying to connect to your network with its old settings before you changed the settings If so update the WiFi network...

Страница 28: ...WPA2 or WPA security The Passphrase field displays 6 In the Passphrase field enter the network key password that you want to use It is a text string from 8 to 63 characters This is the WiFi password t...

Страница 29: ...se sensitive The BASIC Home screen displays 4 Select ADVANCED Advanced Setup Wireless Settings 5 Select or clear the Enable Wireless Router Radio check box Clearing this check box turns off the WiFi f...

Страница 30: ...creen displays 4 Select ADVANCED Advanced Setup Wireless Settings The Advanced Wireless Settings screen displays 5 Click the Add a new period button 6 Use the lists radio buttons and check boxes to se...

Страница 31: ...r s Device Name Change the LAN TCP IP Settings Specify the IP Addresses That the Router Assigns Disable the DHCP Server Feature in the Router Reserve LAN IP Addresses Use the WPS Wizard for WiFi Conne...

Страница 32: ...een displays 4 Select ADVANCED Setup WAN Setup The following settings display Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood...

Страница 33: ...rom the Internet By default this check box is selected and the IGMP proxy is disabled preventing multicast traffic from the Internet to the LAN Clear the Disable IGMP Proxying check box to allow multi...

Страница 34: ...Forwarding Port Triggering screen Instead of discarding this traffic you can have the router forward the traffic to one computer on your network This computer is called the default DMZ server To set u...

Страница 35: ...pport of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only part of a web page...

Страница 36: ...largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 147...

Страница 37: ...t as a DHCP server The router s default LAN IP configuration is as follows LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use...

Страница 38: ...elect one of the following Both The router broadcasts its routing table periodically and incorporates information that it receives Out Only The router broadcasts its routing table periodically In Only...

Страница 39: ...evice that requests DHCP An IP address from the range that you have defined Subnet mask Gateway IP address the router s LAN IP address DNS server IP address the router s LAN IP address To specify the...

Страница 40: ...ice on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the router 1 Launch a web browser from a computer or WiFi device that...

Страница 41: ...in The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Setup LAN Setup 5 In the Address Reservation section of the screen cl...

Страница 42: ...ase sensitive The BASIC Home screen displays 4 Select ADVANCED Setup LAN Setup 5 Select the radio button next to the reserved address 6 Click the Edit button 7 Change the settings 8 Click the Apply bu...

Страница 43: ...helps you add a wireless computer or device to your WiFi network without typing the WiFi password To use the WPS Wizard 1 Launch a web browser from a computer or WiFi device that is connected to the n...

Страница 44: ...reen adjusts Enter the client security PIN and click the Next button 7 Within two minutes go to the client device and use its WPS software to connect to the WiFi network The WPS process automatically...

Страница 45: ...earing the Disable Router s PIN check box 6 Optional Select or clear the Keep Existing Wireless Settings check box By default the Keep Existing Wireless Settings check box is selected NETGEAR recommen...

Страница 46: ...D Advanced Setup Wireless AP 5 Select the Enable AP Mode check box 6 Optional Select the Enable fixed IP settings on this device check box NETGEAR recommends that you do not use this feature 7 Enter t...

Страница 47: ...through multiple access points instead of using a wired backbone to link them A wireless base station connects to the Internet can have wired and wireless clients and sends its wireless signal to an...

Страница 48: ...e Specify Basic WiFi Settings on page 25 The security option must be WEP or no security The WEP option displays only if you select Up to 54 Mbps from the Mode list on the Wireless Settings screen see...

Страница 49: ...it can function as the parent for up to four other access points 9 Click the Apply button Your changes are saved Set Up a Repeater To set up the repeater to avoid conflicts with the wireless connectio...

Страница 50: ...m the LAN IP address of the base station 8 To prevent wireless clients from associating with the repeater and allow LAN client associations only select the Disable Wireless Client Association check bo...

Страница 51: ...ter contains a client that can connect to the Dynamic DNS service provided by DynDNS org First visit their website at http www dyndns org and obtain an account and host name that you configure in the...

Страница 52: ...d you do not need to configure more static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network As an example of when a static...

Страница 53: ...be forwarded to the ISDN router at 192 168 1 100 A metric value of 1 works because the ISDN router is on the LAN Private is selected only as a precautionary security measure in case RIP is activated S...

Страница 54: ...If the destination is a single host type 255 255 255 255 11 Type the gateway IP address which must be a router on the same LAN segment as this router 12 Type a number from 1 through 15 as the metric...

Страница 55: ...o the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The...

Страница 56: ...Wireless Devices section lists devices that are connected to the wireless network The following information is displayed number The order in which the device joined the network IP Address The IP addre...

Страница 57: ...57 5 5 Optimize Performance This chapter includes the following sections Prioritize Internet Traffic with Quality of Service Improve Network Connections with Universal Plug and Play...

Страница 58: ...egories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application must WMM enabled Legacy applications that do not su...

Страница 59: ...le lists many common applications and online games that can benefit from QoS handling By default QoS is disabled for Internet traffic the default QoS rules and any custom QoS rules that you created ar...

Страница 60: ...the Add Priority Rule button 7 In the QoS Policy for field type a descriptive name for the new application or game 8 In the Priority Category list select either Applications or Online Gaming Applicati...

Страница 61: ...g Port and Ending Port fields specify the port number or range of port numbers that the application or game uses 12 Click the Apply button The rule is saved in the QoS Policy table The QoS Setup scree...

Страница 62: ...Wireless Dual Band Gigabit Router R6050 4 Select ADVANCED Setup QoS Setup 5 Click the Set Up QoS Rule button Scroll down 6 Click the Add Priority Rule button 7 In the QoS Policy for field type a desc...

Страница 63: ...gh and Highest 11 Click the Apply button The rule is saved in the QoS Policy table The QoS Setup screen displays QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address 1...

Страница 64: ...In the Priority Category list select MAC Address 9 If the device for which you want to create a QoS policy is displayed in the MAC Device List select its radio button The information from the MAC Dev...

Страница 65: ...saved in the QoS Policy table The QoS Setup screen displays Edit a MAC Address To edit or delete a MAC address on the MAC Device List 1 Launch a web browser from a computer or WiFi device that is conn...

Страница 66: ...Add Priority Rule button 7 In the Priority Category list select MAC Address 8 Select the radio button next to the device that you want to edit 9 Click the Edit button 10 Edit the information you want...

Страница 67: ...Device List 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http routerlogin net or http 192 168 0 1 A login screen displays 3 Enter the router user nam...

Страница 68: ...y Rule button 7 In the Priority Category list select MAC Address 8 Select the radio button next to the device that you want to delete 9 Click the Delete button Note You cannot delete a device that is...

Страница 69: ...om a computer or WiFi device that is connected to the network 2 Enter http routerlogin net or http 192 168 0 1 A login screen displays 3 Enter the router user name and password The user name is admin...

Страница 70: ...Apply button Your changes are saved Delete an Existing QoS policy To delete a QoS policy 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http routerlogin...

Страница 71: ...igabit Router R6050 4 Select ADVANCED Setup QoS Setup 5 Click the Set Up QoS Rule button Scroll down 6 Select the radio button next to the QoS policy that you want to delete 7 Click the Delete button...

Страница 72: ...ve The BASIC Home screen displays 4 Select ADVANCED Setup QoS Setup 5 Select the Turn Bandwidth Control On check box 6 Specify the maximum uplink bandwidth for your Internet connection If you know wha...

Страница 73: ...ch a web browser from a computer or WiFi device that is connected to the network 2 Enter http routerlogin net or http 192 168 0 1 A login screen displays 3 Enter the router user name and password The...

Страница 74: ...n routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not...

Страница 75: ...llowing sections Update the Router Firmware Change the admin Password Recover the admin Password View Router Status View the Internet Connection Settings View Wireless Settings View Guest Network Sett...

Страница 76: ...VANCED Administration Firmware Update 5 Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Clic...

Страница 77: ...lays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Ad...

Страница 78: ...ry check box 6 Select two security questions and provide answers to them 7 Click the Apply button Your changes are saved To recover your password 1 In the address field of your browser enter www route...

Страница 79: ...splays 4 Click the ADVANCED tab The Router Information pane displays the following information Hardware Version The router model Firmware Version The version of the router firmware It changes if you u...

Страница 80: ...router uses If no address is shown or the address is 0 0 0 0 the router is not connected to the Internet Connection Shows whether the router is using a fixed or dynamic IP address on the Internet por...

Страница 81: ...nual clear Up Time The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are updated in this screen 7 To change the polling frequency enter a time in se...

Страница 82: ...efault Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that configures the TCP IP for all...

Страница 83: ...n 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user na...

Страница 84: ...erlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home scree...

Страница 85: ...displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Click the ADVA...

Страница 86: ...the router finds the best operating channel available Mode The wireless communication mode Up to 54 Mbps Up to 150 Mbps the default or Up to 300 Mbps Wireless AP Indicates whether the radio of the rou...

Страница 87: ...es whether wireless clients on the guest network can access your local network instead of only the Internet and other wireless clients on the guest network View Logs of Web Access or Attempted Web Acc...

Страница 88: ...ate and time the log entry was recorded 5 Do any of the following To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log click the Send...

Страница 89: ...and Port Scans Port Forwarding Port Triggering Wireless access 6 Click the Apply button Your changes are saved Manage the Configuration File The configuration settings of the router are stored within...

Страница 90: ...gs is saved Restore Configuration Settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www...

Страница 91: ...p www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user name and password a...

Страница 92: ...ther the traffic volume control feature or the connection time control feature Traffic volume control by Select one of the following options No Limit No restriction is applied when the traffic limit i...

Страница 93: ...n or amber The Internet connection is disconnected and disabled 10 Click the Apply button Your changes are saved To continue monitoring Internet traffic after the initial setup 1 Launch a web browser...

Страница 94: ...ter and to change the poll interval click the Traffic Status button Reboot the Router To reboot the router 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Ente...

Страница 95: ...lt login password to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters...

Страница 96: ...o define the allowed range enter a beginning and ending IP address Everyone Select this radio button to allow access from any IP address on the Internet 8 Specify the port number for accessing the rou...

Страница 97: ...address of the trusted computer Set the WPS FastLane button on your router to WPS or FastLane This button is set to WPS by default Enable FastLane To enable FastLane 1 Launch a web browser from a com...

Страница 98: ...astLane button is set to WPS by default To specify the WPS FastLane button for WPS or FastLane 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www r...

Страница 99: ...on your router to enhance your local network The chapter contains the following sections USB Device Requirements Access a USB Device on the Network Safely Remove a USB Device View or Configure a USB...

Страница 100: ...m readyshare Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device Such USB devices do not work with the router...

Страница 101: ...e USB device from a Windows computer 1 Insert your USB device into the USB port of the router If your USB device has a power supply you must use it when you connect the USB device to the router When y...

Страница 102: ...e Before you physically disconnect a USB device from the router USB port log in to the router and take the USB device offline To remove a USB device safely 1 Launch a web browser from a computer or Wi...

Страница 103: ...to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password Th...

Страница 104: ...set up the device name workgroups and network folders for your USB device To view or change the USB storage advanced settings 1 Launch a web browser from a computer or WiFi device that is connected to...

Страница 105: ...shares to access the USB device HTTP via Internet Disabled by default If you enable this feature remote users can type http public IP address shares for example http 1 1 10 102 shares or a URL domain...

Страница 106: ...elect ReadySHARE 5 Click the Edit button 6 Scroll down to the Available Networks Folder section of the screen The following information displays Share Name If only one device is connected the default...

Страница 107: ...he network folder Volume Name Volume name from the storage device either USB device or HDD Total Space and Free Space Show the current utilization of the storage device To add a network folder 1 Launc...

Страница 108: ...In the Share Name field enter a name 9 In the Read Access list and the Write Access list select the settings that you want The user name account name for All no password is guest The password for admi...

Страница 109: ...ASIC Home screen displays 4 Select ReadySHARE 5 Click the Edit button 6 Click the Edit button The Edit Network Folder screen displays the same settings shown in the Create a Network Folder screen 7 Ch...

Страница 110: ...screen displays 4 Select ADVANCED Advanced Setup USB Settings 5 Click the Approved Devices button This screen shows the approved USB devices and the available USB devices 6 In the Available USB Device...

Страница 111: ...port IP address If you are using Dynamic DNS you can type the DNS name rather than the IP address You can view the router s Internet IP address on the ADVANCED Home screen To access the USB device wi...

Страница 112: ...USB device that your account has access to display For example you could see share partition1 directory1 You can now read and copy files from the USB directory To access the USB device with ReadySHAR...

Страница 113: ...dows version The ReadySHARE Printer utility setup file and instructions are available by visiting www netgear com readyshare After you install the ReadySHARE Printer utility it displays on your comput...

Страница 114: ...he ReadySHARE Printer feature For the ReadySHARE Printer feature to work this utility must be running in the background 4 Follow the instructions to install the NETGEAR USB Control Center utility 5 Af...

Страница 115: ...Router 115 AC750 Wireless Dual Band Gigabit Router R6050 6 Click the Connect button Once the connection is established the status changes to Manually connected by xxx 7 Click the Disconnect button at...

Страница 116: ...xx computer can use the printer Other network devices must wait until the xxx computer has released the connection or until the connection times out the default time out value is 30 seconds You can se...

Страница 117: ...hare files between Macintosh Linux and Windows computers by using the USB device as a go between across the systems Sharing large files such as Word documents PowerPoint presentations and text files w...

Страница 118: ...omputer Then print the files You can also set up a network printer For more information see Set Up a Network Printer on page 113 Send Large Files over the Internet Sending files that are larger than 5...

Страница 119: ...from the Internet This chapter includes the following sections Set Up Parental Controls Set Up a Guest Network Use Keywords to Block Internet Sites Set Up a Wireless Access List Block Services from t...

Страница 120: ...ntrols 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router us...

Страница 121: ...utton again to proceed Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account 9 Select the radio button that applies to you If you already have a...

Страница 122: ...ontrols are now set up for the router The dashboard shows Parental Controls as Enabled Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wirele...

Страница 123: ...lected anyone who connects to this SSID has access to your local network not just Internet access 6 Give the guest network a name in the Name SSID field The guest network name is case sensitive and ca...

Страница 124: ...word blocking according to the Schedule screen settings See Schedule When to Block Internet Sites and Services on page 129 Always Turn on keyword blocking all the time independent of the Schedule scre...

Страница 125: ...er from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The us...

Страница 126: ...ase sensitive The BASIC Home screen displays 4 Select ADVANCED Advanced Setup Wireless Settings 5 Click the Set Up Access List button 6 Click the Add button The screen adjusts 7 Complete the Device Na...

Страница 127: ...to the WiFi device that you want to edit or delete 6 To edit a WiFi deice click the Edit button a Edit the address information b Click the Accept button Your changes are saved 7 To delete a wireless d...

Страница 128: ...ices Setup screen displays 7 To add a service that is in the Service Type list select the application or service The settings for this service automatically display in the fields 8 To add a service or...

Страница 129: ...cify what you want the router to block see Use Keywords to Block Internet Sites on page 123 and Block Services from the Internet on page 127 To schedule blocking 1 Launch a web browser from a computer...

Страница 130: ...twork 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password The user na...

Страница 131: ...E mail Address field This email address is also used for the From address If this field is blank log and alert messages are not sent 8 If your outgoing email server requires authentication select the...

Страница 132: ...r R6050 Logs are sent automatically according to the schedule you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router can...

Страница 133: ...an use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Set Up Port Forwardi...

Страница 134: ...Find the local IP address of the computer on your network that will provide the service The server computer must always have the same IP address To specify this setting use the reserved IP address fea...

Страница 135: ...y find this information by contacting the publisher of the application or user groups or news groups 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Enter http...

Страница 136: ...g Port field 11 Specify the internal ports by one of these methods Leave the Use the same port range for Internal port check box selected Type the port numbers in the Internal Starting Port and Intern...

Страница 137: ...ce Type If you are unsure select TCP UDP External Starting Port If the application uses a single port enter the same port number in the External Ending Port field If the application uses a range of po...

Страница 138: ...llow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address r...

Страница 139: ...vice that sent the web page request Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than...

Страница 140: ...d to the network 2 Enter http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the router user name and password The user name is admin The default password is password...

Страница 141: ...the inbound ports 11 In the Connection Type Starting Port and Ending Port fields enter the inbound connection port information 12 Click the Apply button The service is added You must enable port trig...

Страница 142: ...er connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify message to your computer on port 113 Using port trigge...

Страница 143: ...ssion table to see if a session is active for port number 33333 Finding an active session the router restores the original address information replaced by NAT and sends this reply message to your comp...

Страница 144: ...re visit the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Forgotten Passwords WiFi Connections Changes Not Saved Tr...

Страница 145: ...password recovery is enabled 1 In the address field of your browser type www routerlogin net A login screen displays 2 Click the Cancel button If password recovery is enabled you are prompted to enter...

Страница 146: ...he problem Consider the following possibilities The WiFi signal strength is weak Check these conditions Is your router too far from your computer or too close Move your computer near the router but at...

Страница 147: ...ove to another screen or tab or your changes are lost Click the Refresh or Reload button in the web browser The changes might have occurred but the old settings might be in the web browser s cache Tro...

Страница 148: ...r cord that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This situation can happen if a firmware upgrade is interrupted or if the...

Страница 149: ...If a login prompt does not display try the following a Close the browser and launch it again b Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer cl...

Страница 150: ...case sensitive The BASIC Home screen displays 4 Click the ADVANCED tab The Router Status screen displays 5 In the Internet Port pane check that an IP address is shown for the Internet port If 0 0 0 0...

Страница 151: ...ring the router s configuration reboot your computer and verify the DNS address You can configure your computer manually with DNS addresses as explained in your operating system documentation Your com...

Страница 152: ...router does not authenticate using PPPoE until data is transmitted to the network Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an...

Страница 153: ...In the field provided type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP DNS server If the path is functioning correctly replies like those examples show...

Страница 154: ...and you re having trouble with network connections check the following Make sure that your computer s IP address is on the same subnet as the router If you are using the recommended addressing scheme...

Страница 155: ...155 A A Supplemental Information This appendix provides factory default settings and technical specifications for the router Factory Default Settings Technical Specifications...

Страница 156: ...on product label Router subnet 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Time zone GMT or other time zone setting based on your product SKU Adjust for daylight saving t...

Страница 157: ...output Dimensions 217 74 x 147 73 x 34 92 mm 8 57 x 5 81 x 1 37 in Weight 392 6 g 0 87 lb Operating temperature 0 to 40 C 32 to 104 F Operating humidity 90 maximum relative humidity noncondensing Desi...

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