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Chapter 5. Troubleshooting and Debugging
ProSafe Wireless-N Access Point WNAP320 Reference Manual
No lights are lit on the product family.
It takes a few seconds for the Power LED to light. Wait a minute and check the Power LED on
the access point. If the access point has no power:
•
Make sure that the power cord is connected to the access point.
•
Make sure that the power adapter is connected to a functioning power outlet. If it is in a
power strip, make sure that the power strip is turned on. If it is plugged directly into the
wall, verify that it is not a switched outlet.
•
Make sure that you are using the correct NETGEAR power adapter supplied with your
access point.
No lights are lit on the access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power
light status on the access point. If the access point has no power.
•
Make sure the power cord is connected to the access point.
•
Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify
that it is not a switched outlet.
•
Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
The Wireless LAN LED does not light up.
The access point antennas are not working.
•
If the Wireless LAN LED stays off, disconnect the adapter from its power source, and then
plug it in again.
•
Make sure that the antennas are securely connected to the WNAP320.
•
Contact NETGEAR Technical Support if the Wireless LAN LED remains off.
The Wireless LAN activity light does not light up.
The access point’s antenna is not working.
•
If the Wireless LAN activity light stays off, disconnect the adapter from its power source
and then plug it in again.
•
Make sure the antennas are tightly connected to the access point.
•
Contact NETGEAR technical support if the Wireless LAN activity light remains off.
