5-10 Problem Solving
Is the power and signal cable to the CD-ROM drive properly installed?
Are all relevant switches and jumpers on the drive set correctly?
Is the drive properly configured?
Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, perform the following:
Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
Verify a different copy of the software to see if the problem is with the copy that you
are using.
Make sure all cables are installed correctly.
Verify that the system board jumpers are set correctly. Refer to the “Configuring
Your System” chapter for jumper settings.
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.
Press F2 Key to Enter Setup: Prompt Does Not Display
If the prompt “Press F2 key to run Setup” does not appear at system startup, then the
prompt option has been disabled in the RCU. To enable the prompt:
Reboot the system using your RCU diskette 1, and go into the RCU to enable the
prompt.
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