Problem Solving 5-7
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
Power LED does not light
No beep or incorrect beep pattern
No characters appear on screen
Characters on the screen appear distorted or incorrect
System cooling fan does not rotate
Diskette drive activity LED does not light
Hard disk drive activity LED does not light
CD-ROM drive activity LED does not light
Problems with application software
The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
Is the system operating normally? If so, the power LED is probably defective.
Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
Incorrect or No Beep Code
Check the following:
Is the speaker enabled?
Is the speaker cable connected to the system board?
If the system operates normally, but there was no beep, the speaker may be defective,
contact your service representative for assistance.
Record the beep code emitted by POST, and see “BIOS User’s Information, page 5-14.
No Characters Appear on Screen
Check the following:
Is the keyboard working? Check to see if the Num Lock light is functioning.
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